The stools we ordered are beautiful and sit well with some vintage Ercol we already had. The delivery by Royal Mail worked well and much quicker than expected.
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Lees wat reviewers zeggen
Beautiful furniture. Looked at a lot of other brands and were disappointed with the quality, we didn’t think we could afford Ercol. However, bought three items from their outlet page and are delighted... Toon meer
Bedrijf heeft geantwoord
An excellent sofa delivered from the Ercol Outlet shop. Due to it being a larger sofa than I'd had previously, it was quite a challenging delivery having to go around a corner in the hallway (one ha... Toon meer
Bedrijf heeft geantwoord
Excellent and most comfortable Chesham Dining Chairs purchased from the Ercol Outlet. Great price and a lovely welcome when I arrived at the Ercol HQ in Princes Risborough. Had a wander around the sho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over ercol Furniture
Geschreven door het bedrijf
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Living Room Furniture
Dining Room Furniture
Bedroom Furniture
Home Office Furniture
ercol, was established over 100 years ago in 1920 by Italian designer Lucian R Ercolani in High Wycombe. The ercol office, showroom and factory moved to its current location in Princes Risborough, Buckinghamshire in 2002. Design has always been at the heart of ercol. Our furniture designs for dining, living and bedroom constantly evolve to reflect how we live today. We have a talented In-house design team and furniture technicians, to create and develop our designs, we also collaborate with external UK designers to create unique pieces all of which are made with integrity and fit for purpose.
Contactgegevens
Summerleys Road, HP27 9PZ, Princes Risborough, Verenigd Koninkrijk
- 01844-271800
- customer.care@ercol.com
- ercol.com
4,7
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Helpful and polite staff delivered and…
Helpful and polite staff delivered and put up bed. No fuss or damage despite tricky stairs.
30 januari 2026
Antwoord van ercol Furniture
That is great to hear! We are glad our delivery partners were efficient.
Kind regards,
The ercol Team
Antwoord van ercol Furniture
We are so pleased to hear that.
Kind regards,
The ercol Team
Dining room chair
The chair we bought is very well made and is exactly as advertised on your website and totally meets our requirements
6 februari 2026
Antwoord van ercol Furniture
It is lovely to hear that the process was smooth when ordering your ercol furniture.
Kind regards,
The ercol Team
Prompt and courteous service from the…
Prompt and courteous service from the helpful staff, excellent quality product
5 februari 2026
Antwoord van ercol Furniture
That is great to hear.
Kind regards,
The ercol Team
Happy with our Ercol Stool
Very happy with the stool, looks good, comfortable and good height for counter top. Delivery earlier than expected. Item well packaged.
Nice quality item as I’d expect from Ercol. Great price in the winter sale.
Would have been useful to see delivery charge earlier in the ordering process
30 januari 2026
Antwoord van ercol Furniture
We are pleased to hear you are happy with your ercol furniture and have had a good service from our delivery partners.
Kind regards,
The ercol Team
It’s hard to beat the quality of Ercol…
It’s hard to beat the quality of Ercol products their attention to detail and quality of workmanship is second to none - I expect my furniture to last a lifetime! For a bargain its definitely worth checking out the outlet site too
2 februari 2026
Antwoord van ercol Furniture
Thank you, we pride ourselves in the craftmanship of our furniture. Enjoy your ercol furniture!
Kind regards,
The ercol Team
Will use again
Good contact to arrange delivery
Prompt and helpful experience
Respectful delivery
3 februari 2026
Antwoord van ercol Furniture
It is great to hear that you had a good experience with our delivery partners.
Kind regards,
The ercol Team
Tables well packed and arrived soon…
Tables well packed and arrived soon after ordering. Quality workmanship as usual.
2 februari 2026
Antwoord van ercol Furniture
It is great to hear that you had a good experience ordering from ercol. Enjoy using your ercol Table!
Kind regards,
The ercol Team
Bought a seconds sofa from their…
Bought a seconds sofa from their factory. Supposedly new.
Delivery guys attended and were helpful and polite. They even parked their lorry away from the drive in case of any damage.
17 september 2025
Antwoord van ercol Furniture
Thank you for your review, we will pass on your feedback to our delivery partners. Enjoy your ercol furniture!
Kind regards,
The ercol Team
Love Ercol furniture and excellent …
Love Ercol furniture and excellent customer service. Pleased to see at least some of the furniture in made in the uk again
25 december 2025
Antwoord van ercol Furniture
Thank you for your positive feedback. It is always nice to hear about a positive experience. Enjoy your ercol furniture!
Kind regards,
The ercol Team
Nice bed, delivery was a chore!
Took some time getting the bed and would have appreciated a bit more proactivity from you / delivery team but happy with my new bed.
12 januari 2026
Antwoord van ercol Furniture
Thank you for your feedback. We are sorry to hear about your experience with our delivery agents and will pass your feedback on to the appropriate department.
Kind regards,
The ercol Team
Not great on identifying when a…
Not great on identifying when a purchase would be delivered but the delivery driver was excellent. The purchase was lovely.
26 januari 2026
Antwoord van ercol Furniture
Thank you for your review. We will bring this up with our delivery partners. Enjoy your ercol Furniture.
Kind regards,
The ercol Team
Lovely furniture
Lovely furniture, made in England. Well protected using sustainable cardboard packaging and delivered to my home with care. I am really impressed with Ercol Outlet, as a first time purchaser.
15 januari 2026
Antwoord van ercol Furniture
Thank you for your positive review on the service that you received from us along with the delivery & packaging. We hope you enjoy using your ercol furniture!
Kind Regards,
The ercol Team
Antwoord van ercol Furniture
Thank you for your positive review!
Kind regards,
The ercol Team
Great product.Shame about the delivery
Product is excellent and just as condition just as described on the website.
Our only caveat is that the company estimated the delivery time as one month with early advice of the actual delivery date. That was fine with us.
In fact the chairs arrived within just one week with no notification of the delivery. Parcelforce just turned up at the door with four large, beautifully packaged chairs
27 januari 2026
Antwoord van ercol Furniture
It's great to hear how pleased you are with the purchase of your ercol chairs and how easy you found the ordering process. We are sorry to hear about your experience with our delivery agents and will pass your feedback on to the appropriate department.
Kind regards,
The ercol Team
Beautiful quality piece of furniture
We ordered an item from the outlet shop, a lovely small oak sideboard, that fits our space perfectly. It’s beautifully made and I know will last a lifetime. The service and delivery were faultless too.
23 januari 2026
Antwoord van ercol Furniture
Thank you for your positive review, we are glad to hear that you had a good experience ordering your sideboard from ercol’s Outlet. It is great to hear your appreciation for our design and manufacture of ercol furniture.
Kind regards,
The ercol Team
Antwoord van ercol Furniture
We are so pleased to hear that!
Kind regards,
The ercol Team
Prompt service and a fabulous bed
22 januari 2026
Antwoord van ercol Furniture
That is great to hear.
Kind regards,
The ercol Team
Friendly
Friendly, prompt and professional install team. Very very happy with their service.
21 januari 2026
Antwoord van ercol Furniture
It is great to hear that you had a good experience with our delivery partners.
Kind regards,
The ercol Team
Purchased two ercol beds from the…
Purchased two ercol beds from the outlet store and had them delivered and made on site. Excellent service provided.
7 januari 2026
Antwoord van ercol Furniture
Thank you for your positive review on the service that you received from us.
Kind regards,
The ercol Team
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