After talking with the team, they fixed the issue, responded quickly, and called me a few times to get it sorted. Just want to give my feedback/suggestion on the web application menu. Currently... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
As always i never have a problem when sending money to my country.. promp reply & good exchange rates. Always satisfied with thier service. I've been using thier services for a few years now and the... Toon meer
Bedrijf heeft geantwoord
It will be nicer if there was an option to provide some references for transactions. Also sometimes, the rates are a bit lower than the Wise. It would be nice if you could do the same rates. Also in t... Toon meer
Bedrijf heeft geantwoord
Been using Eremit for more than 2 years now.. The process is very smooth and never ever had any problems nor the payment was delayed. Also, exchage rate is very competitive as well.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Introducing to you ERemit Money Transfers. Now send money to India, Pakistan, Bangladesh, Philippines, Sri Lanka, Indonesia and to over 30 countries in Europe at unmatched exchange rates. Available on iOS/Android app and web.
ERemit Money Transfers - Australia
Geschreven door het bedrijf
- The Best Exchange Rates
- We are committed to providing you with the best exchange rates and the simplest money transfer experience. Join ERemit today
Contactgegevens
Unit 403, 189B South Centre Road, Tullamarine, Victoria, 3043, Tullamarine, Australië
- 1300 63 53 63
- Support@eremit.com.au
- eremit.com.au
4,6
Uitstekend
736 reviews
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Antwoord van ERemit
Dear Seenivasan,
Customer satisfaction is at the core of our efforts, and we're glad you're enjoying our app. We're always looking for ways to improve your experience, so reach out to us at support@eremit.com.au or call us at 1300 635 363 if you have any suggestions or need any assistance.
Prompt service and delivery of funds.
Prompt service and delivery of funds.
Highly recommend as I have been using it for 6 years now
30 september 2023
Antwoord van ERemit
Dear Neville,
Thank you for your kind words and positive feedback. We are thrilled to hear that you are enjoying using our service. If you ever have any questions or concerns, please don't hesitate to reach out to us at support@eremit.com.au or call us at 1300 635 363.
Good Customer service
Easy To communicate if there's any problem. But I hope they can put back the old paying system.
30 augustus 2023
Antwoord van ERemit
Dear Jhoanne,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
Very good
Very good, with ERemit I have good experience from last one year I am using it.
3 september 2023
Antwoord van ERemit
Dear Vimal,
Thank you for your valuable note. We're glad that you're happy with our service.
Service not good
3 september 2023
Antwoord van ERemit
Dear Arshad,
We apologize if your experience with Eremit has been unpleasant. We request you to share your concern with us at support@eremit.com.au or call us at 1300 635 363 to discuss further in this regard.
Antwoord van ERemit
Dear Janith,
Thank you for your lovely note. We really appreciate you taking the time to share your experience with Eremit.
Antwoord van ERemit
Dear Bini, Thank you for your kind words! We're glad you're happy with our service.
Fast transaction
6 augustus 2023
Antwoord van ERemit
Dear Aljon, Thank you for your lovely note, we really appreciate you taking the time to leave us feedback.
There rate is according to others big…
There rate is according to others big apps, a bit less but that’s ok
Other then that the app is simple to use no drama.
8 augustus 2023
Antwoord van ERemit
Dear Iftikhar,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us, anytime.
On multiple follow ups no proper…
On multiple follow ups no proper response highly disappointed
8 augustus 2023
Antwoord van ERemit
Dear Sir,
Sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We’re using your feedback to make some important changes going forward.
Also, note that our customer support team tried to contact you but couldn’t reach you. Really appreciate if you could give us a call back on 1300 635 363 to discuss further in this regard.
Antwoord van ERemit
Dear Jumar,
Thank you for your valuable note. We're glad that you're happy with our service.
Antwoord van ERemit
Dear Irfan,
Thank you for your valuable comments, we really appreciate you taking the time to leave us feedback.
quick and easy
30 juli 2023
Antwoord van ERemit
Dear Alfonso, Thank you for your valuable feedback. We really appreciate you taking the time to share your experience with ERemit.
Easy and prompt payment
6 juli 2023
Antwoord van ERemit
Dear Jamna,
Thank you for your lovely note. We really appreciate you taking the time to share your experience with Eremit.
It was really good service as well as…
It was really good service as well as very good customer service.
13 juni 2023
Review zonder uitnodiging
Antwoord van ERemit
Dear Chamila,
It was a pleasure serving you. We appreciate you taking the time to share your feedback and being so open with us.
Very good and fast service
Very good and fast service, user friendly application, customer service is superb.
27 juni 2023
Antwoord van ERemit
Dear Akila,
Thank you for the lovely note. We really appreciate you taking the time to share your experience with Eremit.
Low forex rate compared to the other…
After talking with the team, they fixed the issue, responded quickly, and called me a few times to get it sorted.
Just want to give my feedback/suggestion on the web application menu. Currently 'Transaction' and 'Balance' menu are under a profile, I feel, they should be outside of the profile. Most of the time customers see transactions, balance and send money.
Thanks for your quick support.
1 juli 2023
Antwoord van ERemit
Dear Shahid, Thank you so much for the feedback! We sincerely appreciate your insight because it helps us build a better customer experience. We take special care in making each transfer fast and hassle-free. We’ve taken your thoughts to heart and planning on making some internal changes based on your suggestions. Appreciate your kind words and we hope to see more of your transactions in the future.
Antwoord van ERemit
Dear Anishka,
Thank you so much for sharing your experience with us.
To late transfers
28 juni 2023
Antwoord van ERemit
Dear Kevin, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad experiences with us. We sincerely apologize that your experience with us fell short of expectations. We also want to thank you for giving us a chance to make things right. We’re using your feedback to make some important changes going forward.
service and understanding
27 juni 2023
Antwoord van ERemit
Dear Shani, It was a pleasure to assist you. We appreciate you taking the time to share your feedback and being so open with us. For any assistance please feel free to reach out to us, anytime
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