Ergo Desks Reviews 

253
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent narrow standing desk (100cm)! Not many options out there but that's okay as this one from Ergo proved mighty! Very nice looking table top wood black lacquer and solid foot rests. The elevati... Toon meer

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Beoordeeld met 5 van de 5 sterren

As expected, lovely finish, instructions fairly straightforward, very sturdy and robust. The individual parts are heavy so make sure you've got plenty of space, and have the top flat on the floor, ups... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

One month since purchase. Firstly, the desk is great: solid, big enough, pretty easy to put together, and electrics work a treat. Secondly, the customer service is outstanding. The instructions for my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So happy with my new desk, the website was clear which made it easy to order (with pictures of the various configurations which helped). Very quick updates having placed the order, with extra help in... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kantoormeubilair winkel

Over Ergo Desks

Geschreven door het bedrijf

About Ergo Desks

Ergo Desks specialises in height-adjustable desks designed to give customers the choice to dynamically switch between working in a seated or standing position.

The Benefits Of a Standing Desk

Numerous studies have shown prolonged sitting to be linked to a myriad of health issues including diabetes, muscle disorders, obesity, heart disease, and even depression. Standing at a standing desk instead of sitting helps avoid these issues and can also benefit productivity and office collaboration.

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Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

253 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,8

Alle reviews

(253)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Super quality & First Class customer service!

Ordered two desks so far which arrived within two days. Lovely Swedish quality and fantastic value for money. They really do hit the mark for our very high end studios and aesthetic expectations.
Most importantly to us is the exemplary communication from Elaine and her team. Absolutely first class, which sets Ergo desks aside from the competition, samples sent and great advice. Extras arrived the next day.
Cannot recommend highly enough. Will definitely be ordering more from Ergo as we expand Gatwick Production Studios - Home of The UK’s premier Dolby Atmos Music Studios.

17 februari 2022
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Antwoord van Ergo Desks

Thank-you for the amazing review on our products and communication from the team. We work hard to meet, and exceed customer expectations and are delighted to hear this is the case. Thank you for taking the time to review - It's much appreciated and we look forward to seeing your studio images!

Beoordeeld met 4 van de 5 sterren

Great customer and desks

Great customer service and overall care of a customer, from pre-sale to after-sale and resolving issues.

Website could use some help content wise:
1. Image quality is quite bad
2. Some models are missing photos for each frame/desktop combination, so when you select a combination photo doesn't update
3. I didn't know my desk is going to have potholes, as photos on a website didn't have them! And also there was a missing information about this. Please ensure your informations are unified across all products

Other than that I can safely recommend them!

16 februari 2022
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Antwoord van Ergo Desks

Thank you for taking the time to review. I have passed your feedback on to the customer service team. :)
Your feedback relating to the website is also appreciated. We are currently working away in the background to update our website, however it's not an instant process, so we'll take your feedback onboard in the meantime.
Thanks again!

Beoordeeld met 5 van de 5 sterren

Superb quality as expected

Superb quality as expected. Easy to build with very clear and simple to follow instructions.
Customer service was prompt, polite and professional and delivery was timely and the desk very safely packaged. If you are thinking of purchasing one of these desks, my experience tells me you should be in safe hands.

14 februari 2022
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Antwoord van Ergo Desks

Thank you so much for your kind review. This is great to hear and we are glad you are enjoying your new Ergo Desk!

Beoordeeld met 5 van de 5 sterren

Really friendly customer service and no…

Really friendly customer service and no problems with the order or delivery. Helped me decide what to choose and really pleased with what I have. Great service.

12 februari 2022
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Antwoord van Ergo Desks

Thank-you for your kind review. Delighted to hear this and have passed your feedback over to the CS team!

Beoordeeld met 5 van de 5 sterren

Review of Liberty sit/stand desk

Customer service team were friendly and whilst responses weren’t immediate, they answered all my questions promptly and effectively. The desk arrived on a short lead time after they asked me which day I preferred it to arrive. The courier was friendly and the packaging protected the desk well. Assembly of the product was straight forward and desk is sturdy. No problems within first week of ownership.

11 februari 2022
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Antwoord van Ergo Desks

Thank you for taking the time to leave a review, we appreciate your feedback. Glad to hear you've had a great first week with your new desk! Enjoy the rest!

Beoordeeld met 5 van de 5 sterren

Fantastic product and service

Great service and delivered to my exact dates. To top it all off, a wonderful product that make working at a desk every day much easier!
Would recommend everytime

9 februari 2022
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Antwoord van Ergo Desks

Thank you very much for your kind review, I've passed this over to the Customer Service team. Delighted to hear your Ergo Desk makes working easier! It's hard to imagine life without a height adjustable desk now, isn't it!
Thanks Again!

Beoordeeld met 4 van de 5 sterren

Loving the Autonomy Pro desk

Loving the Autonomy Pro desk. The product is solid, stable and well put together. The build instructions would really benefit from improving. A Youtube video would have really helped as some things weren't obvious. The electronic controls are a little unresponsive sometimes.

The cable management shelf wasn't well designed so we returned that and the spine that went with it. The Ergo Desk team processed shipping and returning items without a hitch.

2 februari 2022
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Antwoord van Ergo Desks

Thank you for taking time to leave a review and for your feedback regarding assembly instructions, which we have taken on board.
If the controller is not used for a period of time, it goes to "sleep" to save power. If the controller is being unresponsive while you are using it, then, I would like to investigate and would be grateful if you can e-mail admin@ergodesks.co.uk with a video please.

Beoordeeld met 5 van de 5 sterren

Amazing standing desk from the liberty…

Amazing standing desk from the liberty range. Easy to put together, great quality and easy instructions to follow and assemble.

I got it within 2 days of ordering so the delivery was impressive.

Customer service was awesome too.

Highly recommend using this egro desks.

27 januari 2022
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Antwoord van Ergo Desks

Lovely to hear this, thank you. We appreciate you taking the time out to review and I have passed your comments on to the Customer Service team! :)

Beoordeeld met 5 van de 5 sterren

Great Product and Friendly Service

Fast friendly service. Excellent value and good quality. I really like my new desk. I was worried about the delivery arrangements but they worked well. The desk was well packed and easy to move into position. Thank you!

25 januari 2022
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Antwoord van Ergo Desks

Great to hear this! Thank you for taking the time to leave a review. We really appreciate the feedback. :)

Beoordeeld met 5 van de 5 sterren

Love love love my desk and just wish…

Love love love my desk and just wish I’d ordered it sooner. From order to delivery was only 4 days snd comms was excellent in terms of preparing for package and delivery.

Desk took 90 minutes to put together and a whole day was spent sorting out all my cabling! A job that needed to be done and the arrival of my desk forced me. Thank you. Excellent product at a fair price

20 januari 2022
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Antwoord van Ergo Desks

Thank you for your kind review! We are delighted to hear you love your desk and have sorted your cabling!! :)
Its hard to imagine life without a height adjustable desk isn't it!
Thanks again.

Beoordeeld met 5 van de 5 sterren

Amazing service and fantastic product

Amazing service and fantastic product.
Minor damage by courier but Ergodesk fixed it immediately without fuss.
Thoroughly recommend for product and service.

19 januari 2022
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Antwoord van Ergo Desks

Thank-you for posting your review, delighted to hear you are enjoying your desk.
As you are aware we rely on 3rd party couriers, so any issues relating to delivery can be frustrating for us both! Thank-you for your understanding, we appreciate it!

Beoordeeld met 3 van de 5 sterren

Quality products let down by less than quality communication and instructions

The quality and functionality of the product is excellent. The reason the star rating is not higher is:

Order was placed in December however no information on the status of the order or options for delivery dates were given until January.

Instructions for assembly are unclear and very hard to follow. The item I bought came with standardised instructions that included parts in the assembly that were not required for the model I purchased.

I contacted Ergo Desk's about issues with assembly and they shared a video on how to over come this issue.

Going forward Ergo Desk should make their paper instructions clearer AND provide links to videos for customers to follow.

19 januari 2022
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Antwoord van Ergo Desks

Thank you for taking the time to provide us with feedback, it’s valued.
I am delighted to hear you feel the quality and functionality of the desk to be excellent.
I agree that, from placing your order on 24th December and receiving communication on the 4th of Jan, then delivery on 6th Jan, is long time to wait and would like to reassure you that this is certainly not in line with our normal communication timeframes. I would like to apologise, as it appears you were not automatically advised that we were closed for the Christmas break and would re-open on the 4th of January, at the time of placing your order. We pride ourselves on great communication and it’s upsetting that you were not made aware of our operating hours at the time.

Thank-you for your feedback on the instructions, and your suggestion on providing video links. These have been passed over to the relevant departments.
We are always looking at ways to ensure we continue to meet and exceed customers’ expectations, therefore if you have any further feedback, please send an e-mail to admin@ergodesks.co.uk

Beoordeeld met 4 van de 5 sterren

The Perfect Desk for Homeworking

Brilliant piece of kit! The quality makes it well worth the price and will hopefully see this desk last me a very long time. Sturdy as they come, quick motor, great digital pad and perfect size.

My only issue, a lack of pilot holes for those of us not yet with a drill. Perhaps look to provide pilot holes and plugs for unused pilot holes? Putting the screws in with a manual screwdriver was a pain and risked me putting things out of alignment too.

18 januari 2022
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Antwoord van Ergo Desks

We appreciate you taking the time to review. Great to hear you are enjoying your new Ergo Desk, however sorry to learn you've experienced some difficulty with the assembly. Most of our product range comes with pre-drilled holes other than our Liberty and Autonomy Pro desks simply due to their design. They instead come with "self-tapping wood screws" which can be screwed in by hand. Based on your feedback there may have been an issue with the screws.
I have passed your feedback over to our operations team for monitoring. Sorry again that the assembly process was not as smooth as it should have been.
If you’d like to discuss further, please e-mail admin@ergodesks.co.uk

Beoordeeld met 5 van de 5 sterren

Thank you Ergo Desk

Ergo Desk customer line has been extremely efficient in understanding the complaint and agile in finding a practical solution

18 januari 2022
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Antwoord van Ergo Desks

Thank you for taking the time to review, we are delighted to hear this. I have passed your comments over to the team.

Beoordeeld met 5 van de 5 sterren

What can I say.. it's the best desk I've ever owned

What can I say.. it's the best desk I've ever owned.

I bought this back in November and I have not been disappointed. The first thing I noticed is the care that went into the packaging, for a corner desk of this size it was substantial.

The building process was pretty straightforward (with some minor hiccups) the instructions were clear enough for me to figure out with ease.

The desk itself is a dream to use, so much space and it works great as a standing desk. Really couldn't ask for more.

6 januari 2022
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Antwoord van Ergo Desks

Thank you for taking the time out to review. We are so pleased to hear this and we do appreciate all feedback. I'd be interested to know what your "minor hiccups" were, to see if there's anything we could have done to prevent this? I'd be grateful if you could e-mail admin@ergodesks.co.uk to discuss.
Many Thanks.

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