ERROYL Reviews 60

Very easy to deal with. This is my fourth order since my watch was purchased. The order was placed on Monday and Friday it was delivered to my door. Simple.

First class communication, delivery and product.

I bought a second Erroyl watch and they always respond quickly to all the questions I asked regarding my purchases.

Great quality product, Exceptional delivery time.

Very responsive to questions - quick and amenable. They seem like genuine, good guys.

Really happy with my new piece. It fits like a charm!

The ordering process went as smoothly as expected and they have delivered a top-notch product.

I recently bought Regent Azure watch. Firstly thanks for getting my order delivered to New Zealand was super fast. Quality of watch is really good for price is being offered. Highly recommended

Hullo, All went well with Erroyl , fast delivery, good service, great quality product, I can recommend for sure, the only thing that can improve is discounting, go in harder, Thanks 😊

Brad the Operations Manager is responsive, proactive, and creative when it comes to problem solving. The team makes things work, and they don't take shortcuts. What more could you ask for?

Most beautiful watch not to mention the exceptional packaging and speedy delivery! Would definitely recommend!!!

I found Brad to be an excellent communicator, and the transaction was a very pleasant one. The watch, a Duke Hawker, just exudes quality. I'm a very satisfied customer.

Good communications. Quick and efficient service from Erroyl. Great product!

I like my watch but every time I order a band for it they don’t get shipped and come like 2 months late. I have been emailing asking if I have been double charged multiple times but with no response. Gonna probably just buy a generic band next time.

Very pleased with my purchase.

Excellent service from Erroyl. Quick dispatch.

I have to say that this is one of the most dependable items I've ever used. Customer service is excellent, and the ordering and tracking systems are simple to use.

It is a 5 star service! Checkout is very easy, shipping is free and super fast. I am satisfied with the overall experience. Thank you.

EDITED 17/3/23 TO AMEND: My Melrose stopped working last week. I have tried contacting Erroyl to make a warranty claim, both via the contact form on their website and through FB Messenger. I have received no reply after three business days. If I continue to not hear from them I will reduce the star rating even further. Hugely disappointed in the lack of customer service for a $630 watch. ORIGINAL REVIEW Really pleased with my purchase from Erroyl. The Duke "Melrose" is a gorgeous watch, all the details are as you'd expect from a luxury timepiece. For a quality Swiss movement and the extraordinary level of finishing, the price is more than fair. I hope to support this Canberra company again soon. (if you order one of these, which you should, be aware that the bracelet comes pre-adjusted, with extra links included. It just fits my 19cm wrist but was too small for my husband's 20cm wrist. You might let them know your wrist dimensions in the comments of your order if you want it larger or smaller.)

The watch band is exquisite, perfect. Thank you.

I bought a Royal Limited Edition in 2016. 5 years later and it's still going strong without the slightest sign of a need for servicing. When I purchased the watch, there was a shipping issue (my fault on that) but the customer support was superb and everything was straightened out. This Erroyl watch was my first automatic, and in a day and age in which it seems that everything one buys tends to break within a blink of an eye, I must say that this has been one of the most reliable products ever for me. I couldn't recommend these guys enough--top quality watches, great customer support even when I was the one at fault, and need I say, decent pricing.