Estately Reviews 

67
•
TrustScore 1.5 uit 5

1,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Leads are horrible. Poor quality. They say they will replace bogus leads but then argue with you as to why they won’t replace specific leads. It’s a scam extract $75 per lead out of you. Stay awa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I signed up with Estately and started with 2 leads a week. When I called the leads the people told me that they were not interested in selling but only wanted to know what their house was worth. Anoth... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

So far this lead service has been terrible...First they claimed there were no upfront fees and i would get the first lead free, then they made me pay $75 for the first lead. Of course, the "Lead" clai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

First your system is very good - and I remember some issues which I now remember that they were all resolved like some properties wrongly showing up in my town while their location was elsewhere i... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

At Estately, we believe more people should be able to own the home they want in a community they love. Estately Land Lease helps make that possible by purchasing the land while the homebuyer purchases and owns the home, reducing the amount they need to finance and lowering initial monthly payments. Our team brings experience across real estate, technology, and finance, united by a simple mission: expanding successful homeownership and giving more people the opportunity to put down roots where they want to live.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

67 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,4

Alle reviews

(67)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Love Estately ... outstanding Real Estate tool

Love Estately more than any other Real Estate site. I have the app I love how up-to-date the information is when new homes become available on the market and especially when it shows the status of either pending or sold.

24 september 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

You do not follow-up on your promise to…

You do not follow-up on your promise to show property. You also list property already sold or on contract.

24 september 2019
Review zonder uitnodiging
Logo Estately

Antwoord van Estately

Thank you for your review. I would like to know more about your experience. Please feel free to contact me at hannah@estately.com. I’ll work with you to resolve any issues as quickly as possible.
-Hannah, Product Manager at Estately

Beoordeeld met 4 van de 5 sterren

Accuracy

Estately seems to list properties that no other sites have...Also their listings when it comes to price is accurate.
I hope to find my dream home through this website.

23 september 2019
Review zonder uitnodiging
Logo Estately

Antwoord van Estately

Thank you for the review! Happy house hunting!

Beoordeeld met 4 van de 5 sterren

I like it

I like it. App works well and info on the go

23 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great site

Great site. I use this instead of other real estate sites because of ease of use and the map feature.

23 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great website

This is a great website. Helped me immensely in finding the home I live in now.

19 september 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

LOVE Estately

LOVE Estately! It has been my go-to site for over 10 years. Wish there was an option to omit homes with HOA from searches, option to search for a home by school districts and option to search for home by VIEW ie lake view, mountain view, ocean view.

18 september 2019
Review zonder uitnodiging
Logo Estately

Antwoord van Estately

Thanks so much for your feedback! We love hearing from you on how we can improve your searches. Thank you for using Estately!

Beoordeeld met 4 van de 5 sterren

HOA fees

Would like to see what is included in HOA fees

17 september 2019
Review zonder uitnodiging
Logo Estately

Antwoord van Estately

Thank you for your review! There is a Community section under property details that will show the HOA fee details, but that will also depend on how much information the listing agent provides.

Beoordeeld met 5 van de 5 sterren

enjoyable house hunting

I've enjoyed looking at houses in various markets, saving them, and saving searches. I'm starting to look but am not ready to buy yet.

I did contact Estately to find an agent to start looking at houses. I got a response the first time. But after that, I didn't get anyone at Estately to find an agent for me. But I found one myself through email.

17 september 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

serious problem - privacy issues and customer service

Update 29 October, 2019:
Nothing new - still a customer service failure - still haven't received a reply from Hannah@Estately

Update 9 October, 2019:
After being notified of the posted response by Hannah@Estately:

"Reply from Estately
Sep 26, 2019
Thank you for your review. I apologize that no one followed up with you before. I would like the opportunity to follow up with you further. Please feel free to contact me anytime at hannah@estately.(removed)
-Hannah, Product Manager at Estately"

I emailed her so that should could have the opportunity to follow up with me that she had requested. She hasn't responded to my contact. That makes things worse - feigned interest in customer service that then disappears when the opportunity to actually serve the customer presents itself. If there was a way to downgrade the rating below 1 star...

Original Post:
I browsed the Estately site and thought that the user interface worked well for me, and I used Estately to schedule a property viewing with an agent. The viewing was fine, as was the agent that Estately sent, but the agent later contacted me and said that he saw the properties that I'd been looking at on Estately and that he was available to show me properties. That surprised me - the agent was able to track my Estately usage! I called Estately and spoke with Jen Johnson about the issue and my privacy concerns - I wanted to opt out of my information being shared with an agent, but she said there wasn't a way for me to do that and she didn't have any information to offer me. Jen said that she'd get in touch with her supervisor Julie Maiuri and that I'd get a call back within 2 business days to address the issue. I never received a call to address/correct the issue, and I don't like that Estately allows agents to access/track people's property interests.

17 september 2019
Review zonder uitnodiging
Logo Estately

Antwoord van Estately

Thank you for your review. I apologize that no one followed up with you before. I would like the opportunity to follow up with you further. Please feel free to contact me anytime at hannah@estately.com
-Hannah, Product Manager at Estately

Beoordeeld met 5 van de 5 sterren

I love Estately

I love Estately. I like to keep track of what homes in or neighborhood are going for. I tell anyone that's looking for a home to use Estately. I used it when my daughter was looking for a home in Orange CA and I'd send her links to Estately and the homes I found.

17 september 2019
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer