Lots of negative comments on here but to be fair - I ordered parts on the 6th June and I received them on the 10th. - parts where 50% cheaper than what JLR where asking. I did check with the original... Toon meer
Bedrijf heeft geantwoord
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uses a .co.uk domain name but parts are shipped slowly from germany. You should notify your customers before purchase otherwise they may end up with customs fees to pay. Edit: Yet another German... Toon meer
Bedrijf heeft geantwoord
After the purchase we had a problem with shipping.Through emails sent I responded to Mitch Thompson, Jane Thompson, Thomas Anderson, Lola Johnson, Kevin Frost and finally Mary Croft who at last respon... Toon meer
My Honda mirror arrived quite quickly, well package. Excellent service and product. Don’t be put off by the fact that it is shipped from Germany , probably took the same amount of time ( 4 days )as o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ⒺⓊ Spare parts order cheaper online │ High quality original and identical auto parts with free delivery over £140 │ Go to SHOP!
Contactgegevens
Verenigd Koninkrijk
- trust@euspares.co.uk
- euspares.co.uk
3,8
Goed
152 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick service and value for money.
5 oktober 2019
Review zonder uitnodiging
Well package excellent price
Well package excellent price, delivery was longer than expected.
5 oktober 2019
Review zonder uitnodiging
Easy order
Easy order, with support to identify the correct variant due to the range available. Will use again ++
4 oktober 2019
Review zonder uitnodiging
I have used this company twice and each…
I have used this company twice and each time the goods as described were accurate and sent quickly.
4 oktober 2019
Review zonder uitnodiging
Nissan qashqui inner rear light assembly.
Excellent service. Rear light assembly fitted perfectly. Price very good.
4 oktober 2019
Review zonder uitnodiging
excellent service
3 oktober 2019
Review zonder uitnodiging
Top quality ...delivered on time ...
Top quality ...delivered on time .... Very happy ..thank u
27 september 2019
Review zonder uitnodiging
Quick delivery
Quick delivery - everything received in perfect condition
26 september 2019
Review zonder uitnodiging
Fast and efficient service
Fast and efficient service, value for money. What more could you ask for?
12 september 2019
Review zonder uitnodiging
Thought it was UK company but turned…
Thought it was UK company but turned out to be Germany the part coming from hence Slow delivery. Lack of DPD tracking.
26 september 2019
Review zonder uitnodiging
Antwoord van Euspares
Dear Mr. Richard Johnson,
We are sorry to hear that you are not satisfied with the level of service received.
We are located in Germany and we deliver spare parts all over the world. The information about our company and location can easily be found on our website.
You placed order on weekend. And on the next working day it was dispatched. The notifying e-mail with tracking number of your parcel was sent on your email address exactly after the dispatch. The parcel has been delivered during the same week.
We would be happy to see you among our clients again and would be very happy to change your opinion about our service.
Best Regards,
EuSpares Team
Website good
Website good, item was as requested, much cheaper than dealer quoted price.
26 september 2019
Review zonder uitnodiging
Recommended seller!
26 september 2019
Review zonder uitnodiging
Professionals!
Professionals!
We had a customer with a European vehicle break down and couldn't get the parts here in the US. Found Euspares online and they were quick and helpful matching VINs and parts. Great company!
26 september 2019
Review zonder uitnodiging
After the purchase we had a problem…
After the purchase we had a problem with shipping.Through emails sent I responded to Mitch Thompson, Jane Thompson, Thomas Anderson, Lola Johnson, Kevin Frost and finally Mary Croft who at last responded to my emails and helped us solve the DHL problem. If an email is sent and response is returned it would be normal to continue working with this rep. In was not so in your case. It was very frustrating. During this period my order was cancelled. The parts eventually were shipped, received and were the correct part.
7 augustus 2019
Review zonder uitnodiging
Ongoing criminal behavior
Euspares are CROOKS of the highest degree. DO NOT EVER DEAL WITH THEM.
I have now attempted to have my warranty claim processed now for over 3 weeks. They continue to delay my claim by repeatedly requesting THE SAME PAPERWORK multiple times and by getting different customer ( non) service officers on my case asking me THE SAME QUESTIONS as the previous 2 morons.
This is beyond a joke. They should think themselves extremely lucky I don’t live in the country as I wouldve personally visited them to rip them all new a holes !!!
30 juli 2019
Review zonder uitnodiging
Good value and fast service
Good value and fast service, what more can you ask for?
19 mei 2019
Review zonder uitnodiging
Be aware that the parts will come from…
Be aware that the parts will come from Berlin and not the UK (despite the UK domain). Actually they seem to trade as 'AutoDoc' across Europe. My order took a week to be dispatched and 4-5 days after that to ship. Prices are excellent though and customer service is very good - they checked and queried the version of the rear pads I'd ordered due to two different systems (Lucas/Bosh) 'randomly' being used for the same model year by Citroen (new discs and pads front and rear) when I rang to find out when they would be dispatched. So I'll happily use EuSpares - but not if I need the parts tomorrow or the day after! I ordered Brembo parts and genuine Brembo parts arrived :)
2 mei 2019
Review zonder uitnodiging
All parts fitted and work A bit slow…
All parts fitted and work A bit slow on the delivery though.
25 april 2019
Review zonder uitnodiging
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