Evelynandrose Reviews 228

Appalling 'service'
They took my money and did not deliver what I paid for.
No communication whatsoever other than to promote what they sell and to say that the item will be arriving!
They even emailed me to ask what I thought of their non-existent service.

Such a beautiful headband at a great price, delivered quickly and in beautiful packaging! Highly recommended.

Lovely head band arrived quickly in time for last min dress accessory for wedding. Thank you 😊

I have bought this headband for my grand daughter who will a bridesmaid later this year. I am pleased with the purchase, it is very pretty and well made, perfect. Thankyou

Stunning product and promptly delivered in time to gift

I have tried to contact them several times for a return address so I can send back the headband that doesn't fit me and j have had no reply

Beautiful product (jewelled headband), but faulty. One gem fell off immediately upon trying it on and the neighbouring gems were ever so slightly loose. When I emailed to return, I was accused of pulling the gem off as apparently that’s the only way they can ever come off. I was really looking forward to wearing the headband with my wedding outfit, so I’m not sure what reason I would have to ruin the headband myself. Unfortunately, my need to return was handled very poorly and I would not recommend the company. I was very polite and I understand we don’t live in a perfect world, but the owner clearly thinks everyone is out to get them.

Headband arrived and is absolutely stunning - honestly, the pics on their website don't do it justice! I purchased the GAIA headband on sale - the pics online make it seem like it's got a dark grey/black under-silk color, but it's actually a light-grey so really blends really well with all the hardware/diamante! Way better than I imagined in-person. Nice 'heft' to the product without being too heavy to wear, certainly doesn't feel cheap or chinsy like some bejeweled headbands can be. Also, my shipping advice included an incorrect tracking code - once I alerted e&r to the issue, Lisa responded in under an hour with correct details and reassurance all was in process for arrival. Great product, great customer service.

Wow I bought 2 items I love love love them..quality stuff indeed 💕

The products are beautiful ! Thank you so much for everything :)

Lovely headbands but incorrect Information on the website and a hostile response when asked about it

Lovely headband, fast delivery and packaging ! Highly recommended!

Very helpful, professional and carefully packaged speedy delivery. Beautiful headband. Just as in photo. Not expensive but looked it. For a wedding. Many compliments.

I ordered a headband late on Monday evening, it was the Angelina, and realized the next day that I'd paid for the wrong postage - I needed it for Saturday. No need to worry, the item was despatch the following morning & arrival was 48 hours later, beautifully packaged, and the headband is fabulous, can't wait to wear it. It's that gorgeous it's had the approval of both my extremely critical daughters!!! Thank you again

Arrived on time and perfectly packaged - thank you

Wonderful hair bands ! Beautifully made!

Excellent website,and delivery and product of high quality.

I received the item much much later. I have contacted you several times to return the item and no one has come back to me yet

Amazing product and really enjoyed wearing it.