I recently moved and was happy to see that my current internet provider was available at my new address. However, after many frustrating phone calls to switch my account and spending many minutes on... Toon meer
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Absolutely terrible, nothing worked, pretty much nightly outages. Only solution was to un plug and replug which never solved anything and was just their tactic of getting you off the phone. Random wee... Toon meer
Installation was fast, tech was friendly. So far no drops at exactly 9:15pm like spectrum did for months. However I was being sold fiber to the wall, and instead find out that it's "to the node". A... Toon meer
We've had fiber internet from Everfast for several years now. The service has been fast, and cheaper than most of their competitors. They also gave us 2 months free on our initial contract. We haven'... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Everfast is Your Local Internet, TV, and Landline Provider
Contactgegevens
9669 Lackman Rd, 66219, Lenexa, Verenigde Staten
- 913-825-3000
- consumerrelations@everfastfiber.com
- everfastfiber.com
3,6
Gemiddeld
55 reviews
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The installation was less than…
The installation was less than professional.
The modem and mesh box was placed on top of old coaxle contacts and was not secure in the ceiling. I had to reinstall the boxes and clean up the wiring layout.
Take pride in their work
28 september 2023
Antwoord van Everfast Fiber Networks
I'm sorry to hear the installation was less than ideal. Your experience is not one we are proud of. I will reach out to your directly to discuss.
Installed the next day we called
Installed the next day we called. Would have given them a 5, but had to call to remind them to bury the cable after 3 weeks.
12 september 2023
I just connected service for about a month. It has been great.
The tech was knowledgeable and had no problem connecting my service. He also gave me some good useful information about my system. This has been the best installation experience in 30 years. The service has been very good with zero interruptions. Love it.
21 september 2023
Installer asked if we'd like an earlier install and it went great
Installer called asked if we'd like the install time moved up, I said great and 30 minutes later we were connected to the Internet. The installer was personable and knew what he was doing
3 oktober 2023
Customer service is great.
26 september 2023
The installation was quick
The installation was quick. The transfer of wifi service quickly done and easy to install on my home devices. A good experience.
3 oktober 2023
Our service has been reliable so far…
Our service has been reliable so far 10-16-23. My Wife works from home so we need good service.
16 oktober 2023
Install was seamless and speed has been…
Install was seamless and speed has been as fast as advertised.
5 september 2023
Better ping for gaming is a plus! Though I thought I was getting fiber, to my house, not "to the node" (cable).
Installation was fast, tech was friendly.
So far no drops at exactly 9:15pm like spectrum did for months.
However I was being sold fiber to the wall, and instead find out that it's "to the node".
A bit of a disappointment as I was hoping for a very affordable fiber package and a nice fast upload speed. Instead with my 500mbs download speed I am saddled with a "paltry" 15mbs upload. Which can easily be saturated by using a remote connection software for work. Nevermind video conferences which now gets done using 5g instead of wifi much to the frustration of the company I work for since one usually means I'm using the other in tandem.
6 oktober 2023
What didn't go wrong is the question
What didn't go wrong is the question. I met a nice group of people at an event being held at our pool. I was promised 3 months of free service and then $50 a month for 1 gig fiber. It started out fine but when they went to bury my line they left about a 3 foot trench of the wire exposed and my dog chewed on it. I called to have someone come out and now it has been about a month and the wire is still draped over my fence. On top of that I received a bill the first month instead of not being charged. I called in and after about 20 minutes on the phone I was told that they reversed the charges. It's about 3 weeks later now and I just received a notice of disconnection because I didn't pay the invoice I wasn't supposed to be sent in the first place. You guys need to get your act together.
16 oktober 2023
Antwoord van Everfast Fiber Networks
This is not an experience we aim to provide. We should have done better! Your account has been updated for the 3 month free promotion and the fiber line will be buried by end of day Friday, 10/20. We apologize for the inconvenience. We hope you have zero issues with us going forward, but if you do, don't hesitate to call 913-825-3000 and press 1. Most service related issues can be solved in under 24 hours. Thank you and once again, we are sorry for the inconvenience.
A bit too much buffering but otherwise fine
The service is generally good, but a few too many times the internet has been buffering and I almost never had that with my previous service.
16 oktober 2023
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