evernow.com Reviews 

I like my provider, but whatever they are doing with my Insurance provider anthem is sketchy as all get out. Two visits ago they suddenly started claiming that anthem has told them to charge me the full price of the visit. They are still in network with my provider, and three were no changes to my plan in the meantime.

This is either an error on anthem's part or a lie because on the EOB the visit cost is zero dollars. So I have to pay the full $140 visit fee upfront despite an in-network EOB of $0, which should be against their agreement with Anthem, and then I have to wait for them to refund me. Last time it took a couple of weeks for that to happen. This time three weeks later the visit had not even shown up on my anthem account. I emailed customer support and they just told me that it was still processing or whatever but magically it showed up on my anthem account within 24 hours and within two days the refund was magically processed.

So it took me almost a month to get a refund on the visit I wasn't supposed to pay for. I have never experienced to this with an in network provider and I really am not happy about it.

I had a really disappointing and uncomfortable experience with Evernow.

The Nurse Practitioner I was paired with claimed to be certified in menopause care, but when I looked into it, she actually wasn’t certified at all.

When I reached out to customer service to request a new caregiver, it was a total nightmare. After a lot of hemming and hawing, they completely gaslit me. They actually blamed me for the poor care, claiming I just hadn't communicated well enough. To make matters worse, I specifically asked them to keep my request private because I didn't want the NP to know. Instead, they told me they documented the entire conversation in my notes for her to read, insisting I needed to practice better communication.

They ultimately refused to change my provider. I do not recommend this company at all—they clearly do not have their patients' best interests or privacy in mind.

They charged me an initial amount and then charged me a much higher amount at a later date and just added it to my credit card with no discussion or warning. I will not be using them again. It doesn't even align with the quoted amount on their website, it was much more. It's a disgusting practice

Evernow offered a special introduction rate on IG for $29 so I went into their site to sign up. I couldn't find the offer anywhere. So, I selected the next best option, which was $35 a month. Later receiving a charge in my account for $420. I promise you, on check out I did not see anywhere that this was for an entire year. I know there was something fishy going on, total bait and switch. Luckily I caught it before using" any of the services but the customer service rep blamed me. Yep! Totally blamed me, even when I found the ad and sent a copy, she continues to tell me it was all my fault. I will never trust a company that does this. They are pretty much the next thing to a scam.

I've been waiting for 4 days for my prescriptions to arrive at the pharmacy to be filled. I didn't opt for their membership because I wanted to see how this works first. I won't be taking out a membership now under any circumstances. I've had to log in twice now to indicate what pharmacy to use and still nothing.

I wish I had read reviews more thoroughly. The provider they assigned me doesn't read my messages and is just copying and pasting responses - I don't even know if I'm speaking to a real person. Even with labs they won't prescribe anything and will just recommend supplements you can buy over the counter.

Paid for the 3 month subscription just to get ghosted by my provider. I will say they did refund me my money but I wouldn't recommend them as a service. It's hard to get consistent care

When I told my provider about my sleep issues, her response was "I understand your concern, sleep is very important." NOTHING to help me! That's so uncaring and mean! She could have like she did tell me about the a certain kind of melantonin I never heard of, that was way later. I had mentioned when someone on the internet had an estrogen level of 400, but then she responded as if I did and she knows from my results I sent, I NEVER got to 400 estradiol, only 358. I asked for a prescription for Premarin cream, she never mentioned until much later about that she can't days and days later, which I had to bring up I didn't get what I had asked for. Then took days to send the prior authorization for Addyi prescription instead of right away I had to keep asking. Everynow doctor's want you to not get free care from messages and this is what this is about so they can make sure you keep making appointments by not responding like you should in messages. I am glad I never got the subscription. What is the point of this if you can't get care through your messages and have to make appointments every single time you want something? DO NOT get the subscriptions. They don't care you are suffering, they just don't.

Mixed bag but overall negative experience. The provider I had was thorough, responsive, and high quality. Getting prescriptions sent was way more complicated than it needed to be though, and although I thought I would get a prompt to approve the shipment of a $75 facial cream, I didn't, and did not know that it was on the way until it was too late. Initially I was more satisfied with the scope of services; after some time it felt like a lot of "money grabbing" with compounded products of questionable efficacy, unclear safety, and high prices.

I’m giving it 1 star only because the provider had good bed side manner. I was told my case was complex and she’d submit it for review. I’m on the younger side and have classic hormonal symptoms that progesterone would help- night sweats inflammation can’t cool off at night and tired and heavier bleeding. I am diagnosed with hashimotos as well. She stated I could have something else going on and suggested I go to a primary doctor and request labs. I basically just gave them money to feel even more helpless. If you’re looking for help don’t do it with them.

They don't call your prescription in. I have ran out of medication twice while under their care because of this issue. I saw my provider last week and my prescription is sitting at my pharmacy, unable to be dispensed because my provider hasn't sent in her approval. The communication is garbage, and they have a high turnover with providers.

I has an appointment for 11:30 AM, at 11:12 PM I received a missed appointment email, and that I would be charged $50.00 for the visit. I tried to log into my account to be sure I was not in the wrong, and cannot view any of my info. Instead I am redirected to sign up again, get the monthly membership, or schedule again. At the very least, I should be able to log in to see if I was in error, in which case I would pay the missed appt. fee. I contacted customer service, but if they do not credit my $50.00 to reschedule, I am not using them.

I have been experiencing many unpleasant symptoms of Peri menopause and it was recommended to contact Evernow for a provider. Making an appointment was easy and they accepted insurance. Those are the only two good things. The provider met with me and requested that I contact my doctor to request lab work. Once I had the lab work completed the provider requested that I contact my doctor to request a mammogram and additional blood work. The Evernow providers cannot order labs or any testing. There is no point to this service. Complete waste of time and money.

Evernow is a membership based service provider that attaches to your bank account to siphon monthly fees, This is a matter of Evernow discontinuing to provide service once I became ineligible for not providing a mammogram and still taking membership fees from my bank account. In my case nine months $49/mo, $441 total. Slimy, parasitic, unethical and illegal.