Evo Cycles Reviews 

If there’s a zero star option I would take it immediately. Got my bike serviced for flat tyre and the guy at the counter who looked like the manger told my mum that the chain also needed replacing so we did. After getting the bike back the chain would fall off immediately after biking and I thought it was problems with the gears. After just 2 days the chain fell of and the hanger (holding the chain) broke. I went back and told the guy about the new chain but he dismissed it as faulty gears and the bike being “too old”. After getting the bike back I tested it and when I changed the gears the whole chain feel off again. A different service person watched what happened and told the manager that it was their fault for replacing the chain and that if they replaced the chain they should have replaced the whole thing. The manger immediately was in a bad mood and even after me explaining what had happened he was still skeptic on like me scamming him. Paid over $300 for repairing and got garbage from it. HORRIBLE CUSTOMER SERVICE, it was like taking to a brick wall.

Really fast turnaround and great communication.

I bought an E voucher as a gift and compliments on a great website that’s easy to negotiate!!

Excellent service at hamilton rototuna store.great staff.

Excellent communication, prices and delivery times

Took my bike in to replace a flat tyre. They saw me immediately and fixed it within about 20 minutes. Friendly staff. Good price

Evo in Penrose was excellent to deal with. Personal and trustworthy customer service 10/10.

Had such a awesome experience at evo cycles palmerston north today. The guy was amazing, he managed to fix my sons bike, would definitely recommend 😊

I bought a new e-mtb from Evo Lower Hutt. The staff were very relaxed, and not at all pushy. But they were also very helpful and made sure everything went smoothly for me, through selection, sizing, build, getting the suspension dialled in, and pickup. Great service and definitely my preferred LBS in Wellington. Thanks!

Customer service and quick turnaround time. Everything was organized over the phone and pick up from in store went smoothly.

Friendly staff who did what they could to help solve a problem of my own making. Very satisfied with the result. Also had a pickup there of stuff I'd pre-ordered. Everything was waiting for me.

Excellent service and answered questions quickly and easily. Very positive! Had what I needed.

As far as online transactions go this was as smooth as it gets

I’ve dealt with Evocycles several times now and always excellent service and easy to reach and quick replies to any queries

I had ordered hydration packs but i never got them i emailed and the team actually got back to me they helped me get it sorted and my package is now on the way things happen thats for sure but it wasnt their fault more like the couriers my package will get to me soon Evos have kept me updated and respond well more than happy with them

I had a fantastic experience at Evo Nelson, thanks to Sam! He explained everything about the bicycle thoroughly, demonstrated great knowledge, and was extremely helpful. I cannot thank him enough for his excellent customer service.

After purchasing a new bike, it is great to know there is after-sales support from people who genuinely care about the customer.

Great service from the mechanic at Penrose. He had my bike ready super fast.

EVO Papanui
Great advice & value for money!
Location makes it really easy for me to get to.