Evolution Vaping Reviews 4.344

I would have given 5 🌟 but in the description of product I brought it said ready to use but it wasn't I ad to buy rba for it I will say I won't stop shopping here because I do find alot of bits and bats I like

Took back a valid return and got a refund as faulty product was within warranty and they said they would never serve me again! I was very polite. They agreed the device was faulty. They agreed that it was not my fault. However I have Autism and ADHD - I am also a Christian and wear a visible Cross. I asked for a valid reason and they said they didn’t need to give one so I can only assume Autistic people are not welcome and this is due to my Disability. Very disappointed as I knew the owner as a man of integrity when he first started out in Kingstanding when we went to his first shop. They say money is the root of all evil - well there is no integrity there now.

Unfortunately, the reply from the owner is not true the three devices returned were all faulty. First one overheated the coil so had a hot vape - that spat juice into my mouth and I got burns on my tongue. Second leaked so short circuited and third the mouthpiece came off and wouldn’t stay on. All are valid returns and I have been penalised for enforcing my statutory rights which is not ethical, moral or fair.

The manufacturers assure me that if devices are returned a retailer would get a credit note but only if an authentic device from an approved seller so no loss should be incurred to a shop for devices that are faulty by design or manufacture.

Discrimination by a shop against a person exercising their statutory rights is discrimination whether the shop recognises that or not.

Honesty and trust in business are everything and if you can’t trust a business to honour a warranty on a device without banning you, then they don’t deserve your custom.

One of if not the best vape shop around staff are very friendly and helpful always a bargain to be had big 5 ⭐️⭐️⭐️⭐️⭐️

perfect, fast, recommended

Customer service is terrible They don’t seem to know what they are talking about and their knowledge appears that they can’t read.
I made a big mistake in buying the VooPoo Drag2 X from EV.
The mistake was buying another Drag as I already had one but as this company was pushing this new device as well as coils and the larger XL pod, I gave them a try.
I asked them what coils I would need for the larger pod and was told I needed php coils, I had read elsewhere not to buy these for the larger pod and had mentioned this to Ev but they sent their PHP pods and of course they did not fit!
I asked for them to replace the wrong coils they sent and replace them with the correct ones.
This they refused to do as the coils had been opened, only one had been taken out to try of course but for this reason they refused to take them back and insisted it was I that had ordered the wrong coils and not them who had advised and sent what they thought were correct.
So bad business in my opinion and not to be trusted with their knowledge of the product they are pushing

Haven't ordered from these b4 but was very surprised how quick my order arrived. Brill service would recommend

Ordering process is simple, choice is plentiful and prices competitive.

Great price, quick dispatch and good Postal packaging..

Fabulous company. Quick delivery,nice device and good price's

fast easy ordering and delivery, more than competitive prices

Quick service and product, trued ro purchase again but out od stock

Evolution Vaping are a super company, as always a joy to deal with

Fast personal friendly staff
Will use again
Thanks