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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ewbank Airdash cordless vacuum cleaner is a winner - we have sold over 90 of them to date and customers come back to tell us how good they are and recommend them to their friends and family. We also... Toon meer

Beoordeeld met 1 van de 5 sterren

It's a scam! They advertise the Ewbank manual multisweeper is supplied with 2 sets of brushes (hard and soft), but only 1 set is sent. They refuse to even sell customers any more brushes. This means t... Toon meer

Beoordeeld met 5 van de 5 sterren

Just purchased a Ewbank Supreme ironing board and it’s an absolutely brilliant! Had a nightmare with others being faulty, unsteady, limited range of height, iron rests not fit for purpose , so finding... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Floor Polish none slip, brought manyly because my small Wired haired Dachshund (was) slipping on the Wood and Laminate floor and her has arthritis in her front legs. wonderful dog not slipping but als... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leverancier van schoonmaakproducten
  2. Huishoudapparatuur winkel
  3. Elektronicawinkel
  4. Stofzuigerwinkel
  5. Stofzuigersysteem leverancier

Geschreven door het bedrijf

We have been passionate about helping to clean your home since 1880. Now our product range is filled with a mix of the tried and tested, to the modern and innovative in floorcare products. We have floor sweepers that have been a mainstay in UK homes since we began manufacturing products, as well as the latest innovative cordless stick vacuum cleaners that combine the convenience of a floor sweeper, with the suction power of an upright vacuum cleaner. If you’re looking for a deeper clean for your floors we have a selection of products tailored for various floor surfaces. Shampooers ensure you can remove the dirt from your carpets and rugs, whereas floor polishers will lift the stains from your hard floor surfaces so you can restore all your floors to their former glory.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

746 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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Heeft nog niet op negatieve reviews gereageerd

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4,1

Alle reviews

(746)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Product ok but no paperworkre for a…

Product ok but no paperwork for a return should I need to.

6 februari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you very much for your review and feedback.

A member of the Customer Services Team will be in touch.

Best Regards,
Emma Siswanto (Customer Services Supervisor)

Beoordeeld met 5 van de 5 sterren

First class company

Great service and price.

17 februari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you very much for your review and feedback.

Best Regards,
Emma Siswanto (Customer Services Supervisor)

Beoordeeld met 3 van de 5 sterren

I bought this cleaner at the end of…

I bought this cleaner at the end of November and initially thought it was excellent. However, after using it for a few weeks I am experiencing lots of problems with suction. The cleaner is forever clogged up with fluff and debris which gets more and more compacted even after a short use. The cleaner clogs at the bottom, just above the brush head, and then it clogs in the main stick of the cleaner, necessitating a strong length of dowelling to prod it free. If it is still blocked then I have to check the area where the motorised head joins onto the stick. I can do a 10-minute vacuum but then have to dismantle the whole cleaner to free up the clogged areas. It is as if the motor is not powerful enough to get the debris up into the actual collecting cup at the top of the cleaner. I was going to purchase a 2nd Airstorm for upstairs but realise it is not effective enough, so disappointing.

21 februari 2025
Review zonder uitnodiging
Logo Ewbank

Antwoord van Ewbank

Thank you for your review and feedback.

We are extremely sorry we have not provided you with an acceptable level of service.

I am afraid no contact details are provided against this review, so we are unable to get in contact with you by phone or email, please could you e-mail services@ewbank.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.

Kind Regards
Emma Siswanto (Customer Services Manager)

Beoordeeld met 4 van de 5 sterren

It’s ok to a point

It’s ok to a point. We have uneven slate tiles and need to be able to properly scrub them. The machine tries hard but the bristles on the brushes are not long enough to read the recesses of my tiles. Better than anything else tho’ so I would recommend it.

24 januari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you very much for your review and feedback.

Best Regards,
Emma Siswanto (Customer Services Supervisor)

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Had an issue with delivery (at no fault of ewbank at all) and customer service who were absolutely lovely, rectified the issue quickly! Love the clean steamer as well!

20 januari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you very much for your review and feedback.

Best Regards,
Emma Siswanto (Customer Services Supervisor)

Beoordeeld met 1 van de 5 sterren

Total rubbish

Total rubbish. I ordered the correct part from the list of items. But somebody needs to go to specsavers. Incorrect part sent. Now I have the hassle to return it before they can get it right.

1 februari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you for your review and feedback.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our customer services team will be in contact with you.

Best Regards,
Emma Siswanto (Customer Service Supervisor)

Beoordeeld met 5 van de 5 sterren

easy to order

Easy to order on line and fast delivery

29 januari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you very much for your review and feedback.

Best Regards,
Emma Siswanto (Customer Services Supervisor)

Beoordeeld met 5 van de 5 sterren

Delivery and timing were excellent

Delivery and timing were excellent. I’ve yet to use the polish and am hoping it hasn’t changed since the last one I bought with the wonderful cedar scent

22 januari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you very much for your review and feedback.

Best Regards,
Emma Siswanto (Customer Services Supervisor)

Beoordeeld met 5 van de 5 sterren

Prompt Service

6 januari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you very much for your review and feedback.

Best Regards,
Emma Siswanto (Customer Services Supervisor)

Beoordeeld met 1 van de 5 sterren

there where bits missing and the box…

there where bits missing and the box was open

9 januari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you for your review and feedback.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our customer services team will be in contact with you.

Best Regards,
Ieva Strikaityte (Customer Services Manager)

Beoordeeld met 5 van de 5 sterren

Ewbank sweepers

I received fast confirmation of the purchase and notification about delivery. Specific details of the delivery were not given but I was given a date by which they would be delivered. The sweepers arrived well packed and were very easy to assemble. They do the job they were designed to do.

10 januari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you very much for your review and feedback.

Best Regards,
Ieva Strikaityte (Customer Services Manager)

Beoordeeld met 5 van de 5 sterren

All ok delivery on time.

All ok delivery on time.

3 januari 2025
Logo Ewbank

Antwoord van Ewbank

Thank you very much for your review and feedback.

Best Regards,
Ieva Strikaityte (Customer Services Manager)

Beoordeeld met 5 van de 5 sterren

bought a replacement handle

bought a replacement handle, no issue with the prompt delivery, item was a perfect fit

30 december 2024
Logo Ewbank

Antwoord van Ewbank

Thank you very much for your review and feedback.

Best Regards,
Ieva Strikaityte (Customer Services Manager)

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