Exchange4free South Africa Reviews 67

Efficient in transfers.

Past 7 years never an issue always willing to assist with requests
Friendly advice and we are always remembered by name

I've been trying to call them for days and the call keeps cutting off after I get the option to choose which department. They are not answering emails and their website has no telephone numbers.

Very simple process. Contact with company to assist if needed and helpful staff. The process is straightforward and no hitches. We will use them again. Thank you

Traded with this company for many years. Always been quick and easy. Offered better rates than banks, always reliable. Enjoyed working with Marco.

Awesome service! I have used them 3 times to transfer money. So smoothly. Emails are answered in good time and questions addressed! Recommend this company. Thank you Marco and team. Cannot remember exact date of this year

Debbie and Marco were top notch! Pleasure to deal with.

Debbie Buys made my experience stress free with her excellent service.

Winnie was extremely efficient and I find the service provided by echchange4free to be excellent

I got great service from Mercia on three occasions when I needed to transfer forex. She explained the process well and executed timely. Keep up the great work. Paul

Mercia Naidoo has been handling my transactions meticulously since 2019. On the off-chance that she wasn't available, another agent took similar great care of my needs. I recommend the business, and the people that keep it great, highly.

Over the past year and a half i have used Exchange4free a few times and I've had the pleasure of working with Mercia Naidoo. I've found Mercia to be very professional, responsive and efficient inspite of the time difference. I highly recommend using Exchange4free and Mercia Naidoo.
I will definitely be contacting Mercia for future transactions.

Kumaran Govindsamy
Queensland
Australia

Mercia (Naidoo) has always been very responsive and helpful

I had the pleasure of working with Mercia from Exchange4Free for the last 3 years, and I must say that her level of service exceeded my expectations. Mercia played a crucial role in facilitating the smooth and efficient transfer of my funds, and her dedication to ensuring a seamless process was truly commendable.

One of the standout qualities of Mercia is her remarkable efficiency. Every interaction with her was characterized by prompt and timely responses. Whether it was addressing queries or providing updates on the status of my funds or the latest rates, Mercia consistently demonstrated a high level of responsiveness.

In a world where time is of the essence, her ability to act swiftly and communicate effectively made the entire experience remarkably stress-free.

What sets Mercia apart is her attention to detail. Throughout the entire process, she demonstrated a keen eye for accuracy, ensuring that every transaction was executed flawlessly.

I appreciate her commitment to avoiding errors, as it not only reflects her professionalism but also instils a sense of confidence in the service provided by Exchange4Free.

Working with Mercia has truly been a pleasure. Her competence, combined with a friendly and approachable demeanour, made the financial transactions feel like a breeze. It's evident that she takes pride in her work and is genuinely dedicated to providing a high standard of service.

I would highly recommend Mercia to anyone seeking assistance with financial transactions at Exchange4Free. Her efficiency, responsiveness, and commitment to error-free service make her an invaluable asset to the team. My experience with Mercia has been nothing short of excellent, and I look forward to engaging with her for future financial endeavors.

Mercia and Marco were quick and efficient and always maintained their quick turn around time. They are a pleasure to deal with and i will definitely be using them for future transactions.

Excellent service: I worked with a few currency services companies, and I have to say that no one can compete with Exchange4free. They have a surprisingly fast turnaround on responding to emails by phone calls. I would like to mention Mercia and Marco, the two whom I interacted with. I am very satisfied when working with them.
Fast: Besides the unmatched service, the funds transfer was super fast, I got it within 12 hours (from my side it was the same day, Mercia called and booked the transfer in my morning, and by the end of the day, I saw the funds in my account already)!!
Secure: Each time, when I book rates, Mercia always goes through the security question verbal verification. This extra security step provides me with a lot of comfort.
I highly recommend Exchange4Free to anyone who needs a funds transfer. I will definitely keep using them.

E4F were excellent. True professionals. I would recommend using them to anyone who needs to move money out of SA. Greg

Unfortunately a few initial hiccups but then excellent service and follow up. Well done to Marco for prompt service and answering all my anxious questions in terms I could understand. Highly recommended and much better terms than any direct bank transfer.

Mercia and Kiran have been such stars.. very professional and always quick to respond to my million questions. We never had a doubt that our money was safe and they supported us through the process so well. Well done to the Echange4Free team! It was great working with them.

Thank you for your efficiency and professionalism. I wouldn’t hesitate to recommend your firm to any of my friends who require your services.