Exchange My Car Reviews 

82
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 4 van de 5 sterren

Overall the process is ok, just remember that the first valuation is never the true amount. The dealer I used required lots of pictures / videos, sometimes the same ones multiple times. On the day... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very positive experience with the whole process. I got a satisfactory offer after uploading the photos of my car, and on the day of pickup, I got paid immediately after the pickup driver did a 20 minu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Car sold very quickly for a reasonable price. Only minor issue was wait times on calling and duplicated emails from the dealer. Great customer service and follow up calls from Silvia. Car gone within... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would just like to, thank everyone at exchange my car, it really was excellent from start to finish. In particular Sylvia, and Mia on the buying team, who were very professional and friendly. I wo... Toon meer

Bedrijf heeft geantwoord

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4,6

Uitstekend

TrustScore 4.5 uit 5

82 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(82)

29 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great experience

I spoke many times with Sylvia and she was absolutely amazing. So very helpful: maintained excellent service and communication

15 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick Service

Amazing service. First contact , negotiations & collection in the space of 10 hours . I would recommend TJ & co of Exchange my car .

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nice and easy to use

Nice and easy to use - website was simple - communication was great - collection was on time and plenty of contact beforehand.

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Overall Okay, first valuation never the amount paid.

Overall the process is ok, just remember that the first valuation is never the true amount. The dealer I used required lots of pictures / videos, sometimes the same ones multiple times.
On the day of collection the payment was in my bank before the car left. The collection person was very helpful.

10 juli 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Thank you for your honest feedback.

We're pleased to hear that the overall process went well and that the collection was smooth. It's great to know the payment reached your bank before the car left and that the collection driver was helpful.

We also appreciate your comments about the valuation process and the overall process.

Thank you for choosing Exchange My Car. We appreciate your review and hope to help you again in the future

Beoordeeld met 5 van de 5 sterren

Car sold very quickly for a reasonable…

Car sold very quickly for a reasonable price. Only minor issue was wait times on calling and duplicated emails from the dealer. Great customer service and follow up calls from Silvia. Car gone within a few days with no haggling or fees.

2 juli 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Thank you for your kind review.

We're delighted to hear your car was sold quickly for a fair price and that the process was straightforward with no haggling or hidden fees.

Thank you for choosing Exchange My Car. We hope to help you again in the future.

Beoordeeld met 5 van de 5 sterren

Very positive experience

Very positive experience with the whole process. I got a satisfactory offer after uploading the photos of my car, and on the day of pickup, I got paid immediately after the pickup driver did a 20 minute check on the car. And I got exactly what I had been offered - no further deductions nor other fees. Very satisfied.

30 juni 2026
Review zonder uitnodiging
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Antwoord van Exchange My Car

Hi Vernon, Thank you for your wonderful review.

We're delighted to hear you had such a positive experience from start to finish. It's great to know you were happy with the offer, the inspection was straightforward, and that you received the full agreed amount with no unexpected deductions or fees.

Thank you for choosing Exchange My Car. We really appreciate your feedback, and we are always here to help you again in the future.

Beoordeeld met 4 van de 5 sterren

All went very smoothly when I sold my…

All went very smoothly when I sold my car.
Enjoyable experience really

29 juni 2026
Review zonder uitnodiging
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Antwoord van Exchange My Car

Thank you, Robert, for your kind review.



We're pleased to hear that you had a swift and easy experience with Exchange My Car, and that's what we aim for.

Thanks again for choosing Exchange My Car. We appreciate your feedback and hope to help you again in the future.

Beoordeeld met 5 van de 5 sterren

Knowledgeable collector and straight…

Knowledgeable collector and straight forward process. Everything happened as expected and felt trustworthy.

29 juni 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Hi James, Thank you for your kind review.

We're delighted to hear that you found the process straightforward. It's especially great to know that everything happened as expected and that you felt you could trust the process.

Thank you for choosing Exchange My Car. We really appreciate your feedback and hope to help you again in the future

Beoordeeld met 5 van de 5 sterren

Seamless operation SELLING MY CAR

Seamless operation, all be it my car was perfect 6 year old. But never the less, your follow up was amazing. Wouldn't hesitate to use you again ....and I got 15% more than any other offer!

23 juni 2026
Review zonder uitnodiging
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Antwoord van Exchange My Car

Hi Ramon, thank you for your fantastic review. We're delighted to hear you had such a seamless experience and that our team kept you well informed throughout the process.
Glad to know you received an offer that was 15% higher than any other you received.

Thank you for choosing Exchange My Car. We really appreciate your recommendation and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Good communication between buyer and…

Good communication between buyer and seller. Collection was swift and easy

16 juni 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Hi Steve, Thank you for your review.

We're pleased to hear that you had good communication throughout the process and that the collection was swift and easy. Making the experience smooth and hassle-free for both buyers and sellers is exactly what we aim for.

Thank you for choosing Exchange My Car. We appreciate your feedback and hope to help you again in the future.

Beoordeeld met 5 van de 5 sterren

First class from start to finish.

I would just like to, thank everyone at exchange my car, it really was excellent from start to finish.
In particular Sylvia, and Mia on the buying team, who were very professional and friendly.
I would not hesitate to recommend them, thanks very much for everything. Will definitely use you again. And the payment was in my bank immediately, and the price was way better, than anyone else offered.

23 juni 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Hi Andrew, thank you so much for your wonderful review.

We're delighted to hear that you had an excellent experience from start to finish.

It's fantastic to hear that you received a great price for your car and that the payment reached your bank account immediately.

Thank you for your recommendation and for choosing Exchange My Car. We truly appreciate your support and look forward to helping you again in the future.

Beoordeeld met 4 van de 5 sterren

It was a seamless and straightforward…

It was a seamless and straightforward experience selling my car to Exchange my car and the buyer Bigwantsyourcar. I recommend to others who want a seamless service.

18 juni 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Hi Muhammad, thank you for your kind review.

We're delighted to hear that you found the process seamless and straightforward. Making the process simple and hassle-free for our customers is exactly what we aim for.

Thank you for your recommendation and for choosing Exchange My Car.

Beoordeeld met 5 van de 5 sterren

First Class

First Class
From start to finish, very informative through process. Paid before they took the car.
Collection driver extremely polite, helpful and professional
Took a week from valuation to collect/pay car, only delayed a few days due to my own commitments

16 juni 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Hi Austin, Thank you for your fantastic review.

We're delighted to hear that you found the process informative and straightforward from start to finish. It's great to know that payment was made promptly and that our collection driver provided a polite, helpful, and professional service.

We're also pleased we could work around your schedule and complete everything within a timeframe that suited you.

Thank you for choosing Exchange My Car. We really appreciate your feedback and hope to help you again in the future.

Beoordeeld met 5 van de 5 sterren

What I loved was the constant care…

What I loved was the constant care showed throughout the process, making sure everything was being handled.

1 juni 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Hi John, Thank you for the wonderful review. We’re delighted to hear that you had a good experience and felt supported throughout the process. Thank you for choosing Exchange My Car. We truly appreciate your feedback and hope to help you again in the future.

Beoordeeld met 4 van de 5 sterren

Easy process

Easy process, best price for me, lost a star just because of the amount of circles I went round in to get the initial sales information started and paperwork done and people not calling me back but that was on Big wants your car side mainly, better communication needed between the two parties, however exchange my car were pretty quick and helpful resolving some teething issues. Would use again.

27 mei 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Hi Craig, Thank you for your feedback.

We’re pleased to hear you received the best price for your car and found our team quick and helpful when resolving any issues.

We also appreciate your comments and feedback, and this will help us to improve. It's our aim to ensure a smoother experience for our customers.

Thank you for choosing Exchange My Car, and we’re delighted to hear you would use us again in the future

Beoordeeld met 5 van de 5 sterren

The process throughout was straight…

The process throughout was straight forward, good. Communication all the way, best offer of any other company, even trade in.

MIA was quick to reply to any issues and to assure me that the offer made was the offer received, give these guys a try and you won't be sorry.

26 mei 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Thank you for your fantastic review. We’re delighted to hear that you found the process straightforward. It’s also great to know that our communication throughout the process gave you confidence every step of the way.

Thank you for choosing Exchange My Car and for recommending us to others

Beoordeeld met 5 van de 5 sterren

Simple and straightforward.

Simple and straightforward.

5 mei 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Thank you, Gary, for your feedback. We are pleased to hear that you found our process simple and straightforward. We are always here to help you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service from beginning to end

Great service from beginning to end. I was kept updated at each stage. It was easy to speak to someone if I needed any assistance.

18 mei 2026
Review zonder uitnodiging
Logo Exchange My Car

Antwoord van Exchange My Car

Hi Evan, thank you for your kind review.

We’re really pleased to hear you had a great experience from start to finish and felt well informed throughout the process. It’s also good to know our team was easy to reach whenever you needed support. Thanks again for choosing Exchange My Car.

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