The two models came as described but one had a fault which I couldn't resolve. When I contacted customer service, much to my surprise given modern standards of service, they accepted my problem instan... Toon meer
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Lees wat reviewers zeggen
The plane is too hard to fly without sufficient directions. It already has a broken part after flying one time so we have ordered more parts but for almost a $200 airplane it is not up to par.
I ordered a ASCENT 1400MM 4 Channel RC Airplane + batteries, spare propellers, etc. The airplane's fuselage had many scratches and some damage + left wing as well. I did not receive all the spare p... Toon meer
I was able to buy spare batteries, propellers, motors, gearboxes, and even servo push rods for my Volantex RC plane. So great to be able to repair it when things break rather than contributing to wast... Toon meer
Bedrijfsgegevens
Over EXHOBBY
Geschreven door het bedrijf
EXPERT IN HOBBY PRODUCTS!
EXHOBBY is an international developer and producer of radio control (RC) hobby products for more than 15years. Like RC airplane, boat, drone, car & truck, radio, ESC, servo and parts for all kind of skill levels. Your one stop shop for hobby products.
Contactgegevens
553 Capital Circle SW Unit 3, 32304, Tallahassee, Verenigde Staten
- sales05@exhobby.com
- exhobby.com
Heeft 17% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
worst customer service!! Do not buy
worst customer service!!!They never. answer and we cat use the boat we bought through them.
Excellent after sales service
The two models came as described but one had a fault which I couldn't resolve. When I contacted customer service, much to my surprise given modern standards of service, they accepted my problem instantly and took immediate steps to resolve it. Now both models I purchased work fine and I would not hesitate to purchase again because my customer care was excellent. Mike
The plane is too hard to fly without…
The plane is too hard to fly without sufficient directions. It already has a broken part after flying one time so we have ordered more parts but for almost a $200 airplane it is not up to par.
I received my yellow cub and I really…
I received my yellow cub and I really don’t like it so I purchased the F4u Corsair 500 from you .
Products page showed products in stock…
Products page showed products in stock and yet exhobby took 3 business days to process my order before shipping- and needed to be reminded by myself to ship the product! Wtf?!
Delay
It said that it was going to be (2 two 6) days and then after the 6th day is said that it was do another 5 days
Terrible customer service
My son received this boat as a birthday gift, but within the first few minutes of use, the propeller and driveshaft came loose. I tightened it, but shortly after, the parts were completely lost.
We’ve been trying to resolve the issue with Exhobby, but it has been a nightmare dealing with them. They have not offered any support—no replacement parts and no exchange.
This experience has been very disappointing, and I will not purchase from them again. It’s a good example of why many people prefer buying from Amazon.
Shipping was terrible.
Could never access the tracking information, box shows up crushed which damaged the canopy inside.
Y'all will not sell me my props to fly my plane.That's why i will find somebody to send them to me or sell them to me.Because y'all want
Why won't y'all sell me my props for my plane 51 remote control.
I love EXHOBBY planes and although the…
I love EXHOBBY planes and although the shipping wasn’t lightning fast, it was right on schedule.
Never received order completely…
Never received order completely inadequate customer service after my purchase nothing but chat bots
Not good quality
Not good quality. My nephew had his VOLANTEXRC Spitfire (RTF) 4CH 400mm with Gyro (15.7"') 76112plane for just over a month and the piece that holds one of the wheels came completely off.
Very pleased with customer service
Contacted customer service about what appeared to be a defective unit. They sent out a replacement unit at no cost to us.
I ordered batteries specifically for my…
I ordered batteries specifically for my p40 because I was not sure of the connector type. It has been over three weeks and still no arrival. The tracking number provided is not able to locate. I have tried to contact the company and have heard nothing as of today. I would like either a refund or a status update! Where is my order #SO25659?!!!!
Im a repeat customer
Im a repeat customer. Never disappointed with products purchased. Everything works as described 👌🏾
Nice people and gave good oversight.
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