Exo Performance Reviews 

250
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’m really happy with the service the speed and quality you guys I really awesome thank you for your time and help guys 1000/10 ⭐️⭐️⭐️⭐️⭐️⭐️

Beoordeeld met 4 van de 5 sterren

So far everything I have ordered so far from them has been in good condition and packaged well. Only real problem is the communication with orders. You kind of just order something and eventually afte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

J’avais placé une grande commande chez Exo Performance et ils on toujours m’envoyer des courriels d’update de m’assurer que l’argent j’ai dépenser était dans les bon mains. J’avais aussi appelé pour a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The hood strut works very well and is properly balanced to raise the hood from the half-way point up without assistance. The radiator overflow hose may interfere slightly with the strut when the hood... Toon meer

Bedrijfsgegevens

  1. Autobedrijf/Garage
  2. Automaterialenwinkel
  3. Auto-accessoire winkel
  4. Raceauto-onderdelen winkel
  5. Auto tuning

Geschreven door het bedrijf

Exo Performance – Your Source for European Performance & Tuning Parts. We specialize in performance, OEM, aftermarket, and tuning parts for Audi, BMW, MINI, Porsche, Mercedes-Benz, and Volkswagen, as well as exotic cars. We carry top brands like ECS Tuning, H&R, Integrated Engineering, CTS Turbo, 034Motorsport, Eibach, KW Suspension, AWE, APR and more—ensuring quality and performance for every build. Whether you're upgrading for power, handling, or aesthetics, we have the right parts to take your car to the next level.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

250 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,5

Alle reviews

(250)

29 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service and fast

27 januari 2026
Logo Exo Performance

Antwoord van Exo Performance

Thank you for the great review, we really appreciate it!

We’re glad everything went smoothly with your order and that your Audi S5 build is coming together nicely. The B9 3.0T platform really responds well to the right upgrades.

If you ever need anything else, we’re always here to help. Thanks again for choosing Exo Performance!

Beoordeeld met 5 van de 5 sterren

I emailed Exo to inquire regarding…

I emailed Exo to inquire regarding shipping options, and got no response. I decided to purchase anyway since the item was on sale, and was disappointed in the almost $50 shipping cost for a tiny 3"x3" box within Canada, it is almost like they are putting the item on sale and then making up the difference by overcharging for shipping. The item arrived in a pretty reasonable amount of time, but the cost was insane and offset any savings from the sale.

Edit: Thank you very much for fixing the shipping charge, I can see that my account has been credited the $16. I can't find a response to my original shipping question in my junk mail or deleted items, so not sure what happened with that. But you seem like a honest company and I'll likely consider purchasing from you again, Changed to 5 star as I no longer have any complaints.

2 februari 2026
Review zonder uitnodiging
Logo Exo Performance

Antwoord van Exo Performance

Hi Curtis, thanks for your feedback and for placing an order with us.

We’re sorry to hear you felt let down by the shipping cost. Just to clarify, we did respond to your inquiry on Dec 29, offering to manually double-check the shipping cost if you bundled items or created an account—but we never received a reply back.

That said, we went ahead and reviewed your shipping charge anyway. You were charged $44.90, but the actual cost came out to $28.77. We’ve issued a $16.13 refund back to your original payment method to make things right.

Appreciate your honesty—and if you feel the issue has been fairly resolved, we’d be truly grateful if you considered updating your review.

Thanks again for your support,
– Sebastien @ Exo Performance

Beoordeeld met 1 van de 5 sterren

Where is my reimbursement

I canceled my order because they informed me it wouldn't be available until late February. To this day, I haven't received the refund for the order on my card. Additionally, they seem unaware that not all customers speak French, as I'm unable to understand the message when I call. Overall, the service has been unsatisfactory.

I stand by the above review and still waiting for the refund. Even their site says that the order is canceled.

Like I said you have it in the chat the message you sent in regards to the order being not in stock until late February. I replied there 2 times.
Not changing my initial review. I will no longer reply to any more requests to change my review.

Order #9188
1 product totaling $224.07

Order Placed
Jan 05, 2026
Last Update
Jan 19, 2026

Here is the invoice from your site showing that you ordered it after I cancelled on your message center and mentioned it on the initial review. So I will expect the full amount returned to my card since you never ordered till after I did the review.

2 januari 2026
Logo Exo Performance

Antwoord van Exo Performance

Hi Sandy,

Thanks again for your feedback.

We want to clarify that we made multiple attempts to contact you by email regarding your order status and the option to cancel. Unfortunately, we did not receive a response, which is why the order remained pending. Once your review confirmed your intent to cancel, we processed the cancellation and refund promptly.

Regarding phone support, we do offer service in English—our voicemail message may default to French, but customers are still able to leave a message in English, and our team responds accordingly.

We understand your frustration and are always working to improve. While we respect your decision to leave your review as-is, we appreciate the opportunity to provide context for others.

If you still have any concerns, feel free to reach out directly at support@exoperformance.com
—we’re here to help.

Thank you,
—The Exo Performance Team

Beoordeeld met 5 van de 5 sterren
Logo Exo Performance

Antwoord van Exo Performance

Hi Jay,

Thanks so much for the great feedback! We're thrilled to hear your order arrived quickly and securely — that's exactly what we aim for.

If you ever need help with your next upgrade or have any questions, feel free to reach out. We’re always here to help.

Thanks again for choosing Exo Performance!

— The Exo Performance Team

Beoordeeld met 1 van de 5 sterren

Took over 2 weeks to ship

Order did not ship until 2 weeks after it was placed. After reading the fine print, you learn shipping will only take place 6-12 business days after your order was placed. Regardless, it did NOT ship within this delay, and they did not answer or return my call after the delay was exceeded. After sharing my experience with friends, I learned they had also had similar experiences with EXO in the past. Will stay away going forward.

20 oktober 2025
Logo Exo Performance

Antwoord van Exo Performance

Hi Paul,

Thanks for your feedback — we’re sorry to hear that you were frustrated with your experience.

We did want to clarify a few things for transparency, especially for others reading this review. Your order was placed on October 20th and shipped on November 7th, which is 13 business days later. While we do state on our site that regularly stocked products typically ship within 6–12 business days, your order was just slightly outside of that window — and for that, we apologize.

You also mentioned not hearing back from us — however, we did respond to your email the same day it was sent (October 27th), confirming that your order was still within the normal processing time. We're sorry if that reply didn’t reach you as expected.

We understand how delays and lack of clarity can be frustrating, and it’s never our intention to leave customers feeling unheard. Your feedback is taken seriously, and we’re always working to improve our communication and service.

If there's anything we can still do to make this right, we’d be happy to help — feel free to reach out directly anytime.

Best regards,
The Exo Performance Team

Beoordeeld met 5 van de 5 sterren

Easy to install

Easy to install. Hard to reach spot for one of the set screws.

26 september 2025
Logo Exo Performance

Antwoord van Exo Performance

Thanks for the 5-star review, Kevin! 🙌

We're glad the ECS Tuning 2.0T TSI Intake Manifold Lever Arm Fix Kit (ES#3195806) worked out well for you.

You’re absolutely right—one of those set screws can be a bit tricky to reach on certain engine layouts. A ball-end Allen key may helps a lot during installation.

Appreciate your feedback and support!

Beoordeeld met 3 van de 5 sterren

Customer Service is nice and speedy to…

Customer Service is nice and speedy to respond to inquiries.
Though it gives a feeling of security, the “nofraud” piece of the ordering transaction isn’t quite as quick to happen… it presented kind of a waiting/guessing game as to the status of the completion of my order. I ordered on Sept 23rd and just received my item on Oct 20th.

23 september 2025
Logo Exo Performance

Antwoord van Exo Performance

Thank you for your thoughtful feedback! 🙏 We’re very happy to hear you found our customer service responsive and helpful.

Regarding the timing of your order (placed Sept 23 and delivered Oct 20), the short delay was due to manual verification through our NoFraud security system, which helps protect both our customers and their payment information. Your order was verified and released for processing on Oct 1, then shipped out on Oct 10 once it cleared fulfillment.

We completely understand how that waiting period can feel uncertain, and we’re actively working to make the verification and communication process faster and more transparent.

Thank you again for your patience and for trusting Exo Performance — we really appreciate your business! 🚗💨

Beoordeeld met 5 van de 5 sterren

Incredible customer service

great service and they even reach out to me for my tax exemption(first nation) to get apply without even asking 5/5* you know a company care about service when they do that for you

22 september 2025
Logo Exo Performance

Antwoord van Exo Performance

Thank you so much for the amazing feedback! 🙏
We really appreciate you taking the time to share your experience. Making sure every customer is taken care of — including applying things like tax exemptions automatically — is exactly the kind of service we strive for. We’re glad it made a difference!

Looking forward to helping you again soon — and safe driving! 🚗💨
– The Exo Performance Team

Beoordeeld met 5 van de 5 sterren

Excellent place to buy aftermarket…

Excellent place to buy aftermarket parts!

25 augustus 2025
Logo Exo Performance

Antwoord van Exo Performance

Hey Kyle,

Thanks so much for the kind words—we really appreciate you taking the time to leave a review!

Glad to hear you had a great experience finding the right aftermarket parts with us. If there’s ever anything else you need for your build, don’t hesitate to reach out—we’re always here to help.

Cheers,
The Exo Performance Team

Beoordeeld met 5 van de 5 sterren

Amazing product

Amazing product, really really fast shipping, great Canadian auto parts company.

22 augustus 2025
Logo Exo Performance

Antwoord van Exo Performance

Hi Haider,

Thanks so much for the great review! We're happy to hear the product and shipping met your expectations. We truly appreciate your support and hope to serve you again soon!

– The Exo Performance Team

Beoordeeld met 5 van de 5 sterren

Excellent 👌

Had exactly what I was looking for! And it was the cheapest price by far

20 augustus 2025
Logo Exo Performance

Antwoord van Exo Performance

Thank you so much for the great feedback! 🙌 We’re glad we had exactly what you needed — and at the best price too. We really appreciate your support and look forward to helping you again with your next project! 💪🚗

— The Exo Performance Team

Beoordeeld met 4 van de 5 sterren

Très bon customer service.

Très bon customer service.
Mais protuningfreak ca été long avant qu’il envoie le produit.
Je recommande

20 augustus 2025
Logo Exo Performance

Antwoord van Exo Performance

Merci pour votre recommandation! Heureux que notre service ait répondu à vos attentes. Nous suivons toujours nos fournisseurs de près afin d’améliorer les délais. 🚗💨

Beoordeeld met 5 van de 5 sterren

my order arrived faster than i thought…

my order arrived faster than i thought and customer service is so helpful too 10/10

18 juli 2025
Logo Exo Performance

Antwoord van Exo Performance

Hi Matthew — thank you for the awesome 10/10! 🙌
Glad the order arrived sooner than expected and that our team could help. If you ever need fitment advice or install tips, we’re here for you. Enjoy, and thanks for choosing Exo Performance!

Beoordeeld met 2 van de 5 sterren

Long delivery time

Long delivery time

19 juli 2025
Logo Exo Performance

Antwoord van Exo Performance

Hi Armando,

Thank you for your feedback. We’re sorry the delivery time wasn’t what you expected.

The part you ordered was clearly marked as back-ordered, with a note indicating that shipping times may vary. Additionally, we did offer a faster shipping option, but it was declined.

We always aim to be as transparent as possible and do our best to accommodate each customer's needs. If there’s anything else we can do to assist you, feel free to reach out.

Thank you again for your order.

Beoordeeld met 5 van de 5 sterren

Good Service, very good experience

Had the APR INTAKE SYSTEM and the hatch spoiler extension installed on my MK8 and it was a very good service, Sebastien Riel was very helpful when choosing and setting the appointment, definitely will recommend Exo.

22 april 2025
Logo Exo Performance

Antwoord van Exo Performance

Hey, really appreciate the awesome feedback!

It was a pleasure helping you out with the APR intake and spoiler extension on your MK8 — super clean setup. Glad everything went smoothly and that you're happy with the service. Thanks again for the recommendation, and don’t hesitate to reach out if you need anything else!

– Sebastien @ Exo Performance

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Prompt responses to the questions I had. Offered price matching and overall a great experience !

21 april 2025
Logo Exo Performance

Antwoord van Exo Performance

Thank you so much for the 5-star review!

We're really glad to hear you had a great experience — it was a pleasure helping you out. We always aim to be fair, responsive, and supportive, so it's great to know that came through.

If you ever need anything else down the road — install tips, future upgrades, or another price match — don't hesitate to reach out.

Thanks again for choosing Exo Performance!

Beoordeeld met 4 van de 5 sterren

K&N very Good price on parts..

Good price on parts..
Expected delay from US.

Thx.

3 maart 2025
Logo Exo Performance

Antwoord van Exo Performance

Thanks for the review! We're glad to hear you found a great deal on your K&N parts. We do our best to offer competitive pricing, even when items are coming in from the U.S. Appreciate your patience with the expected delay—if you ever need anything quicker, feel free to reach out and we’ll see what we can do. Thanks again for choosing Exo Performance!

Beoordeeld met 5 van de 5 sterren

Les meilleurs

Beaucoup de choix et d’excellents prix!!

6 maart 2025
Logo Exo Performance

Antwoord van Exo Performance

Merci beaucoup! 🙌 On fait de notre mieux pour offrir du choix et les meilleurs prix possible! 🚗💨 À bientôt pour ta prochaine commande! 😃

Beoordeeld met 5 van de 5 sterren

Good quality parts and great service

Good quality parts and great service. They gave me 2 exo performance stickers + plate cover (license cover). Thanks.

23 februari 2025
Logo Exo Performance

Antwoord van Exo Performance

Thank you for your support and for taking the time to leave a review! We're thrilled to hear that you're happy with your ECS downpipes for your Audi B8.5 S4 3.0T and that our service met your expectations. At Exo Performance, we always aim to go the extra mile, and we're glad you appreciated the free Exo Performance stickers and license plate cover—gotta rep the brand in style!

Enjoy the upgraded sound and performance of your downpipes, and if you ever need more performance parts for your Audi S4, feel free to reach out. Happy driving! 🚀

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