Almost every time I use the telephone land line the internet drops out. The internet goes through frequent but irregular periods of going off line for a couple of minutes or so, then coming back on... Toon meer
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Sorry l am unable to switch to Expert Telecom due to me having already agreed a new deal with BT one day prior to your call. I spoke to Liana who was kind and professional during our chat. I will not... Toon meer
As regards my recent call which was answered by Tamzin, it was a real pleasure to speak with her. She was very polite and dealt with my enquiry easily thus putting my mind at rest concerning certain e... Toon meer
Recent tel. call about direct debits etc. Nothing too serious but Daisy made it sound a pleasure to be helping me. She was courteous and cheerful which was much better than an experience of approx, t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
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Contactgegevens
Verenigd Koninkrijk
- experttelecom.co.uk
Houd rekening met het volgende
4,5
Uitstekend
2K reviews
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Helpful Ryan
I received the most helpful response to a problem relating to my phone line and broadband contracts. Ryan very swiftly corrected the problem and has restored my faith in Expert Telecom and its products. Thank you so much for a breath of fresh air. You have saved me a lot of work and expense. And it is still only Monday morning!
7 augustus 2023
Review zonder uitnodiging
Sophie was sympathetic to my father in…
Sophie was sympathetic to my father in law’s circumstances and was able to reduce his bill for him
4 augustus 2023
Review zonder uitnodiging
All the operators I've had dealing with…
All the operators I've had dealing with have been very helpful and understanding of my lack of proficiency with phone's, land and mobil lines. Also its pleasure to speak with them in language I as an 84 year old can understand
2 augustus 2023
"Liana" was very helpfull and…
"Liana" was very helpfull and explained that I was overcharged £12 on my annual payment. It had been passed to bank but she assured me that if I advised your organisation once payment had been made,that a credit would be passed.
1 augustus 2023
Thank You
I was very pleased with the support you kindly gave me regarding my land line phone connection problem.
31 juli 2023
Very helpful and supportive.
1 augustus 2023
Review zonder uitnodiging
That they understand how important it is for to be connected as your getting old.
Very helpful, and understood how important telephone and Internet are to older people.
1 augustus 2023
Review zonder uitnodiging
Excellent customer service
Excellent customer service, always happy to help with queries and advice. I contacted customer support recently and Liana answered my email almost immediately. She resolved my issue quickly, politely and efficiently.
I’m still a happy customer.
30 juli 2023
Chelsea was very helpful and was able…
Chelsea was very helpful and was able to action the problem of being over charged. I hope your accounts department do as she indicated.
27 juli 2023
Review zonder uitnodiging
Issue resolved quickly
Issue resolved quickly, friendly and polite service.
26 juli 2023
Review zonder uitnodiging
Her knowledge of the company policies.
26 juli 2023
Review zonder uitnodiging
She seemed positive to resolve my matter
21 juli 2023
Review zonder uitnodiging
Helpful friendly and efficient
26 juli 2023
Review zonder uitnodiging
Hi Chelsea
Hi Chelsea
Many thanks for your excellent service this afternoon, you got me 'out of trouble' with the grandson who was desperate to get playing with games on his iPhone (???)
Thanks again Richard Kelly (01778 345423)
26 juli 2023
Review zonder uitnodiging
Young lady answered the phone
Young lady answered the phone, she was very helpful and sorted my queries out quickly, pleasant and friendly.
26 juli 2023
Review zonder uitnodiging
Thank you Ryan for resolving our…
Thank you Ryan for resolving our telephone issue. It is very much appreciated. It was resolved in a timely manner and the help received was both professional, friendly and helpful. Thank you Expert Telecom.
19 juli 2023
Review zonder uitnodiging
Handover
So far so good with some glitches. Ellie was able to fix a couple of problem areas.
I am still waiting for broadband connectivity to go live.
Too ealy yet to give the fifth star therefore.
18 juli 2023
Sorry l am unable to switch to Expert…
Sorry l am unable to switch to Expert Telecom due to me having already agreed a new deal with BT one day prior to your call. I spoke to Liana who was kind and professional during our chat. I will not hesitate to contact you again when my current deal with BT expires. Kind regards, Trevor Shepherd.
18 juli 2023
Ryan provided excellent technical…
Ryan provided excellent technical advice and support.
Very happy with level of his knowledge and evident expertise.
15 juni 2023
Review zonder uitnodiging
Hi she was very helpful thank you
12 juli 2023
Review zonder uitnodiging
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