BBQ arrive damaged. I sent an email to them but had no response. Tried to call but the member is not working, so there is no way to get in contact with them. The BBQ it’s self seems like it would... Toon meer
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Lees wat reviewers zeggen
I purchased the 3-legged (7.8L) cast iron pot, and I couldn't be happier 🤗. Its perfect for potje, stews and sauces over an open fire or gas flame. We've already put it to the test 😝. This isn't my... Toon meer
Asked for refund as first unit did not heat the food, they sent a replacement instead. Second unit arrived, works better than the first, heats ok after an hour of heating. Does not do what is adver... Toon meer
Overall a great transaction, I am quite pleased. The packaging could have been better, though. That is my only recommendation for improvement. Shipping from UK to Bulgaria involves at least two diff... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We love the outdoors and exploring all different parts of the world, especially the parts that very few people see that are "off the beaten track" as they say... Our main goal is to create a one stop shop where you can find anything you need, with a touch of class and quality, in one convenient location. Let us do the hard work for you by finding the products and then shipping it to your door! If we don't have a product you are looking for, let us know and we will source it for you! If you are an explorer by heart, like us, your time should be spent in the great outdoors and not in shops or multiple websites just to enable you to get out there!
Contactgegevens
9 Pagett Close, NG15 7US, Nottingham, Verenigd Koninkrijk
- 07902659400
- info@exploreressentials.co.uk
- exploreressentials.co.uk
3,1
Gemiddeld
49 reviews
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Got mugs that I couldn’t get anywhere…
Got mugs that I couldn’t get anywhere else. Great to do business with.
30 juni 2024
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Excellent customer service
16 juni 2024
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Delivery issues
When I contacted the company they explained that they had been having email issues.
I found them honest, up front and helpful.
10 juni 2024
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
My 1st time experience in this store…
My 1st time experience in this store was great! The staff was super helpful and they had an item I'd been on the hunt for for months! Thank you so much!!
2 juni 2024
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Gril grid and accessory. Good purchase.
Good quality and great communication. Quick delivery too.
31 mei 2024
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Stove top Kettle
Purchased a small stove top kettle and was very happy with my order and the ordering experience.
6 mei 2024
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Very Helpful and went out of his way…
Very Helpful and went out of his way with what I was looking,
I was impressed with the BBQ grills and accessories so I will be going back.
2 februari 2024
Antwoord van Explorer Essentials Ltd
Thank you very much, appreciate your kind feedback! Happy to help if or whenever you need us! Can't wait to see your built at home, that sounds absolutely amazing!!
Rude, avoid like the plague
The description of the product I purchased was not clear. Leading me to buy something that wasn’t right. So far. No problem. But when I wrote to them asking about returning it, their response was deeply unpleasant, abrasive and rude…and from their managing director no less! They also informed me that I’d need to pay a 25% restocking fee as their description was, in their view, correct. The item had come, poorly packed, loose in an old cardboard box so I can’t imagine that any restocking g is required. A little decent customer service could have made all the difference but sadly this company has none. Avoid like the plague.
28 januari 2024
Antwoord van Explorer Essentials Ltd
We are sorry you don't understand how the standard measurements of pots and pans work, this is the universal way of measuring them and every single retailer does it this way. Happy to take a return as mentioned to you, but it will be according to our returns policy which is on our website for all to see.
They opened up on a Saturday morning…
They opened up on a Saturday morning especially for me to collect. And amazing communication! Definitely would recommend
16 december 2023
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Excellent communication . Great product & delivery. Thank you.
Excellent communication from
15 december 2023
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
One of the best companies I've ever…
One of the best companies I've ever dealt with!
Very accommodating with my short notice delivery need and gave great advice on the best accessories for my Brai.
Definitely recommend these guys with zero hesitations.
Thank you - my Xmas bbq was a success!
13 december 2023
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
PVA cable ties
Great price infact the deal was the best on the market more than happy and will be buying this product from you guys again for definite
12 december 2023
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Fantastic all round!
Stumbled across this company by accident and I am so happy I did. Fantastic customer service, product arrived well packaged and very quickly and also a great quality product. Will definitely use them again!
29 november 2023
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Damaged item not packaged great
Reliable service.... BUT.....I ordered a tin of pellets and they came in good time.. they weren't packaged very well litrally only in a brown paper bag and the tin was damaged.. on further inspection over half the pellet skirts were damaged making them unusable... feel like i have been short changed..
27 november 2023
Extremely helpful
Extremely helpful, for a small business they took the time to help we find the right item. Will definitely use them again.
14 november 2023
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Hassle Free Purchases
Straight forward purchase and delivered on time as stated . Ordered twice now and both times exactley the same experiance
23 oktober 2023
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Antwoord van Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
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