The forex rates offered were at par with the industry leaders. It was a smooth, hassle free experience, delivered to my home(for a nominal fee) in time . Great experience overall!
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Earlier was hesitating in doing my GIC transfer to Canada but after my research decided to go with forex as my daughter account was minor category ...Would like to say it was "WOW" feeling since i go... Toon meer
Bedrijf heeft geantwoord
Quick and efficient turnaround to ensure timely fulfillment of the forex requirement. Provides the best quotes from various forex vendors and helps lock the best rates. One stop documentation uploa... Toon meer
Bedrijf heeft geantwoord
The payment request was attended to, and the needed payment link was shared in, almost no time. The payment transfer was done with ease. The money transfer occured in real quick time, well, almos... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ExTravelMoney (an Xpat Company) is an award-winning Indian fintech startup, launched in 2015 (incorporated 2014), headquartered in Kochi, Kerala. It operates as India’s largest online marketplace for foreign exchange and remittance services, connecting customers with over 6,500 RBI-authorised partner money changers and banks across the country. Our Key Services - Currency exchange, Prepaid (multi‑currency) forex cards, Outward remittances (money transfers abroad). Additional services include visa assistance, travel insurance, student GIC or blocked account setups, and overseas university fee payment.
Contactgegevens
Room No: 7, 8th floor, Vismaya Building, Carnival Infopark Phase I, Kakkanad, Kochi, Kerala, 682042, Kochi, India
- +914842886900
- care@extravelmoney.com
- extravelmoney.com
4,8
Uitstekend
708 reviews
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Great exhange rates
Great exhange rates, great customer service. Banks are just rip offs. Anusha was helping me with the documentation and stuff.
I have got much better exhange rates than most of the banks and money was transferred within 12 hours.
11 juni 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Sahil,
Thank you for your review. We're pleased to hear you found our exchange rates and customer service satisfactory. It's great to know that Anusha was able to assist you with the documentation and ensure a smooth process.
We're happy we could offer you better exchange rates than most banks and complete your transfer from India to New Zealand within 12 hours. If you need any further assistance, we're here to help.
Best regards,
Team ExTravelMoney
Not recemand
15 mei 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Subi,
We apologize for any inconvenience you experienced.
Our team made multiple attempts to contact you via phone, WhatsApp, and email to assist with your money transfer to the UK.
Unfortunately, we were unable to reach you via call despite our efforts and we didn't receive any replies to our WhatsApp/Email message.
We strive to provide excellent service and regret that we couldn't meet your expectations this time. Please feel free to contact us directly so we can resolve issues if any.
Best regards,
Team ExTravelMoney
Final rate does not match with the rate…
Final rate does not match with the rate showing on their website
11 mei 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Customer,
We apologize for the discrepancy between the final rate and the rate displayed on our website.
This can very rarely happen if the foreign currency is out of stock. In such cases, the new currency stock may have a different rate.
Your feedback is valuable to us, and we appreciate your patience and understanding.
Best regards,
Team ExTravelMoney
I had a very good experience with exTravel Money Exchange
I had a very good experience with exTravel Money company. The representative Ms Mary Treesa Cherian went far and beyond to help me to resolve my issues and hence I was able to transfer money successfully without any problems. I wish her all the best in her career.
1 mei 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Maria,
Thank you for your review. We're glad to hear that you had a good experience with ExTravelMoney. It's wonderful to know that Ms. Mary Treesa Cherian went above and beyond to help you transfer money successfully from India to the UK. We appreciate your kind wishes for her career.
If you need any further assistance, we're here to help.
Best regards,
Team ExTravelMoney
Not recemand They does not fulfill what they say...
Service is not good... It feels like scam for us..... There is no support for us their... Not recemand They does not fulfill what they say...
3 mei 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Karan,
Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your recent experience.
We remember you had a very specific issue with us, which was regarding the Refund of our Rate Lock Service .
To clarify, our Rate Lock service includes a ₹99 booking fee and an ₹800 fully refundable deposit. This information is clearly displayed before placing the order. It appears you had a misunderstanding regarding the refund policy and also wanted the "₹99 booking fee" to be refunded. While we understand your displeasure, the terms were explicitly stated.
We believe your review does not accurately reflect the quality of service we provided, as we fulfilled all commitments made. Nonetheless, we value your feedback and will work on improving the clarity of our messaging to avoid any future misunderstandings.
If you have any further concerns, please contact our support team directly.
Best regards,
Team ExTravelMoney
Best in market, smooth experience
I had a seamless experience using their services to get Forex for my personal travel via NiyoGlobal. Rates were also too good compared to market.
Much recommended !!
20 april 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Sajal Gupta,
Thank you for your review. We're pleased to hear that you had a seamless experience purchasing Euros for your travel through NiyoGlobal.
ExTravelMoney.com is Niyo's Forex partner. It's good to know our rates were competitive.
We appreciate your recommendation. If you need any further assistance, we're here to help.
Best regards,
Team ExTravelMoney
Quick and easy GIC payment
Quick and easy SWIFT payment. Process was well explained and in 2days my whole GIC process was completed.
Cheap and attractive forex rate compared to another online brokering firm.
Kudos team. Keep up the good work.
23 april 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Customer,
Thank you for your review. We're delighted to hear that your GIC payment and process for your studies in Canada went smoothly. It's great to know our competitive forex rates made a difference.
Wishing you all the best in your studies in Canada. Kudos to you for choosing ExTravelMoney. If you need anything else, we're here to help.
Best regards
Team ExTravelMoney
Excellent Service Start To Finish
Excellent Service Start To Finish. Good coordination and was amazed to see funds transferring the same day. Aishamol from Extravel and their Business Partner ICICI bank (Karthik) were very helpful and cooperative.
18 april 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Nischal Saxena,
Thank you for your review.
Our team, especially Aishamol and our business partner at ICICI Bank, Mr.Karthik, are dedicated to providing seamless and efficient service to our valued customers.
We're delighted that you were amazed by the speed and efficiency of our NRI repatriation transaction from India to the UK.
Your positive feedback motivates us to continue delivering top-notch service. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Team ExTravelMoney
Awesome experience for NRI repatriation
From the beginning the experience and service I received from ex travel money has been fantastic.
I worked with PA Muhammed Shamaz form extravelmoney who assisted me in my many transfers. He is anwesome and kept me informed and helped with everything.
The rate was the best I received compared to the top private Indian banks and even my relationship manager was shocked. Also I didn’t have any inter bank charges. I’ve saved thousands of dollars in otherwise what I would’ve paid in “fees”
For anyone wanting to repatriate funds give extravelmoney a go. Do a trial run and evaluate their service. You will not be disappointed
Thank you
15 april 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Selwyn,
Thank you for sharing your excellent experience with ExTravelMoney for your NRI repatriation from India to Singapore.
We are thrilled to hear that you found our service and rates superior to those offered by other institutions.
It’s great to hear that Shamaz was instrumental in making your multiple transactions smooth and informative. We’re grateful for your continued trust and business and appreciate your recommendation for others to try our services. We look forward to assisting you again.
Yours Sincerely,
Team ExTravelMoney.com
The process of money transfer from…
The process of money transfer from India to UK was clear and simple, never had a smoother experience as this before. The cost as well is minimal, would definitely recommend ExTravelMoney.
Shamaz was very professional and helpful throughout the process, appreciate the assistance.
3 april 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Rodney,
Thank you for your positive feedback on your experience with our money transfer service from India to the UK. We’re glad to hear that you found the process efficient and cost-effective. It's great to know that Shamaz provided professional and helpful assistance throughout your transaction. We appreciate your recommendation and look forward to serving you again in the future.
Yours Sincerely,
Team ExTravelMoney.com
The best Service the best one
I would like to thank ExTravelMoney for the excellent service, I was comparing many money exchange companies and I got your company as best one and gives best service with low transaction charge low exchange rate just owsome.
Mr PA Muhammed Shamaz was helping me to do all the needy for the transaction I was contacted him from United Kingdom since He understands the time and waited me he personalized the service you providing sure I will suggest all your agency for sure. thank you all
27 maart 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Abhishen,
Thank you for trusting ExTravelMoney for your money transfer from India to the UK. We're pleased to hear that our services met your expectations in terms of low transaction charges and favourable exchange rates. It's great to know that Mr. Shamaz was able to assist you thoroughly and cater to your needs effectively. We wish you the best of luck with your studies in the UK. Thank you for recommending us, and we look forward to assisting you again.
Yours Sincerely,
Team ExTravelMoney.com
Quick and Fast Transfer
I had to transfer CAD dollar for my family member in Canada and ExTravelMoney helped me in seamlessly finish the documentation process and transfer with the lowest rate. Would recommend their service as the money got credited in less than 24 hrs. The support executive Ms. Aisha was very helpful in assisting and was providing information at each stage of the application.
26 maart 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Vivek,
Thank you for choosing ExTravelMoney for your recent transfer to Canada for overseas education purpose. Also, thank you for taking the time to share your experience. We are delighted to hear that our service was quick and efficient, and that you found our rates to be competitive. It's great to know that Ms. Aisha was helpful and kept you well-informed throughout the process. We appreciate your recommendation and are here to assist with any future needs.
Yours Sincerely,
Team ExTravelMoney.com
The Assistance that I got from the…
The Assistance that I got from the team, and the service was super fast.
Would recommend them to everyone.
1 maart 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Hemanth Sathian,
Thank you for your feedback and for recommending our service. We are glad to hear that you were pleased with the fast assistance provided by our team. We strive to maintain high standards in both our service speed and customer support. We look forward to continuing to serve you in the future.
Yours Sincerely,
Team ExTravelMoney.com
I was looking for an agent to send…
I was looking for an agent to send money abroad for my studies . I have contacted some agents and I realised Ex travel money is better for sending money . Their charges are lower and I got a good currency rate from them and also I want to thank Mary for giving me a smooth transaction.
7 maart 2024
Review zonder uitnodiging
Antwoord van ExTravelMoney.com
Dear Customer,
Thank you for choosing ExTravelMoney for your international money transfer needs. We are pleased to hear that our services, including competitive rates and lower charges, met your expectations. It's wonderful to know that Mary provided you with a smooth transaction experience. We appreciate your feedback and are here to assist you throughout your studies abroad with any further remittance or foreign currency services you may need.
Yours Sincerely,
Team ExTravelMoney.com
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