I ordered the pruning blades for use in the sawzall. I was expecting the advertised claims to be a bit hyped. I was pleasantly surprised that the blades worked much better than the new wood cutting... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have purchased several different Ezarc tools recently. They include tapered drilll bit sets complete with countersink and plug cutters, self centering drill bit set, various cutting discs for my a... Toon meer
Order a set of cut off wheels and they were lost by the carrier, Ezarctools contacted the carrier for me to trace them. While the carrier was tracking the package Ezarc send me a replacement order to... Toon meer
Fortunately, the product i ordered did arrive. Unfortunately they stole and sold my credit card info and tried to run up a truly impressive bill. Do not buy from these scumbags.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EZARC (ezarctools.com) provides high-performance cutting and surface-prep tools for DIYers and professionals. Our range includes reciprocating and oscillating blades, diamond cut-off wheels, flap sanding discs, step drill bits, driver bits, and adapters. Built with carbide, bi-metal, and industrial-diamond technologies, our tools deliver clean, fast cuts and long service life. We sell directly online with transparent pricing, secure checkout, order tracking, and responsive support. We ship to the United States, United Kingdom, Canada, and Australia, and back purchases with clear return and warranty policies.
Contactgegevens
Verenigde Staten
- ezarctools.com
3,9
Goed
134 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The product came quickly and we’re…
The product came quickly and we’re better than I thought
22 augustus 2026
Possible scam ordered oscillating…
Possible scam ordered oscillating blades on 13th August ..not yet received..no communication so over 2 weeks .. no product ..e mailed their support e mail .. no response ..e mailed as per their contact us ..order number #107523
Order at your peril
Would be zero if I could
25 augustus 2026
Review zonder uitnodiging
Antwoord van Ezarctools
Thank you for sharing your feedback. We take all customer concerns seriously and want to resolve this as quickly as possible.
However, we are unable to locate any order associated with your review in our system. To investigate further, could you please provide your order number or the email address used at checkout? You're also welcome to reach us directly at [support@ezarctools.com].
We look forward to hearing from you and getting this sorted.
— EZARC Tools Support Team
Good service and an amazing product
22 juli 2026
A very good product and service
22 juli 2026
no order has arrived..i beleive it to…
no order has arrived..i beleive it to be a scam company no one has answered my queries
16 juli 2026
Review zonder uitnodiging
Antwoord van Ezarctools
Dear RW,
We are very sorry to hear that you have not received your order and that you are feeling this way. We want to assure you that EZARC Tools is a legitimate, established brand with thousands of satisfied customers worldwide. We encourage you to look at our positive reviews here on Trustpilot from other real buyers to see our track record of reliability.
Regarding your queries, we have checked our customer support channels and unfortunately have not received any messages or emails under your username. We certainly want to help you, so could you please send your query again?
Please email us directly at support@ezarctools.com and provide us with your order number and the email address you used to make the purchase. Once we have these details, we will track your package immediately and get this fully resolved for you.
Antwoord van Ezarctools
Dear Brian,
Thank you for the straightforward review. We aim to keep things exactly like that—simple, reliable, and fair.
We appreciate your support and are glad our blades are serving you well on the job.
I ordered sanding discs
I ordered sanding discs. The advertised price was around $32. They charged my card double that amount. And, that was after they applied their discount.
BUYER BEWARE!!!
Trying to respond to ezarc's reply. I want to post a screenshot of the advertisement I responded to. It wont allow me to do so. I would be happy to forward the screenshot to anyone who asks.
29 juni 2026
Review zonder uitnodiging
Antwoord van Ezarctools
Dear M Basham,
Thank you for your feedback. We take billing clarity very seriously and have immediately looked into your order using your details.
We located your order (#87019) and would like to clarify the breakdown to ensure absolute transparency. The item you purchased was the 4-1/2 In. T29 Flap Sanding Discs (60 Grits - 50pcs, SKU: 80FD6011). The correct listed and advertised price for this 50-piece bulk pack is $81.97. After applying your 15% discount code (WELCOME15) which deducted $12.29, your credit card was charged exactly $69.68.
There is no $32 price point listed anywhere on our store for this 50-piece set. The only product close to that pricing is our orange 4-1/2" Paint & Rust Stripping Discs, which are priced at $32. It appears there may have been a misunderstanding or a mix-up between these two completely different types of discs during your browsing.
We have already reached out to you directly via email from support@ezarctools.com with the official invoice and receipts attached to clear up this confusion. Please check your inbox so we can assist you further and ensure you are fully satisfied.
I’ve looked at these for months
I’ve looked at these for months, and I am glad I finally pulled the trigger. Great product and one week from order to delivered.
21 juni 2026
Antwoord van Ezarctools
Dear John,
Thank you for taking the time to leave us a review. We are glad you decided to pull the trigger after keeping an eye on our gear for a few months, and even happier to hear that both the product and our shipping speed met your expectations.
We truly appreciate your patience and support. Hope the tools serve you well on all your projects.
Antwoord van Ezarctools
Dear Steve,
Thank you so much for this incredible feedback! Hearing that our tools perform even better than advertised is the best compliment we could hope for.
We are glad they arrived quickly and are delivering the high quality you expect on your projects. Appreciate your support!
I ordered the 15" pruning blades and as…
I ordered the 15" pruning blades and as soon as you unpack them they are razor sharp. Used to swear by Bosch blades but now these are my go to blades. The advert said "replaces your chainsaw" and i laughed but upto 125mm diameter I would have to agree as they are so good. 5 stars from me.
22 mei 2026
Antwoord van Ezarctools
Dear Steve,
Thank you so much for this detailed and professional review. Hearing that our 15" pruning blades managed to win you over from Bosch is an incredible compliment for our team.
We are glad to hear they are tackling those 125mm cuts smoothly and proving that they can indeed challenge a traditional chainsaw for backyard pruning. We truly appreciate your trust and support. Welcome to the EZARC family, and hope the blades continue to serve you well.
Your blades for the rcipricating saws…
Your blades for the rcipricating saws are amazing, I use them all the time on the farm.
22 mei 2026
Great service!
21 oktober 2025
No local stock shipped from China LONG DELAYS. False advertising
update 15/05/26: Ezarc have been in touch following my email to them and they have apologised for the delays and they have refunded the order, telling me to keep the blades when they finally arrive. I was not expecting that at all and have to say that that has lifted my impression of them - that is real customer care. Therefore I will move this to a 3* - if the blades arrive and I get a chance to test them then I will edit again. Currently I would look at ordering from them again but knowing that there may be a delay in them arriving so I would factor that in second time round.
Tools are advertised as if locally and also using US actors. At no point are you informed during your order that the parts will be shipped from China. Words like free fast shipping used etc make you think they are more local. So far 6 days and package doesn’t appear to have left China. Avoid unless you can wait decades.
12 mei 2026
Review zonder uitnodiging
Antwoord van Ezarctools
Dear Customer,
Thank you for your honest feedback. We sincerely apologize for the frustration regarding your shipping experience and for any lack of clarity regarding the fulfillment location.
To provide some context: EZARC is a global brand, and we primarily utilize local warehouses in the USA and UK to ensure the "fast shipping" we promise. However, due to recent high demand, certain items can occasionally sell out locally. To avoid making our customers wait weeks for a local restock, we choose to fulfill those orders directly from our international distribution center to get the tools to you as soon as possible.
We hear you loud and clear—we need to be more transparent when a local stockout occurs so you can make an informed decision before ordering. We are currently working on improving our website's real-time inventory display to prevent this confusion in the future.
We would like to make this right:
Please contact us at support@ezarctools.com with your order number. We will monitor your shipment closely, and if the delay has significantly impacted your project, we are happy to offer a partial refund on your shipping or a discount for the inconvenience caused.
We value your patience and your business.
Quick efficient good price
21 april 2026
Antwoord van Ezarctools
Dear Customer,
Thank you so much for the 5-star review! We are thrilled to hear that you found our service quick, efficient, and well-priced.
At EZARC, we strive to provide high-quality professional tools at a price that makes sense for our customers. It’s great to know we hit the mark for you!
We look forward to serving you again soon.
Antwoord van Ezarctools
Dear Customer,
We are very sorry to hear about your experience with the blade's performance and the confusion regarding the delivery. At EZARC, we stand behind the quality of our tools and want to ensure every customer is satisfied.
Regarding the shipment, our records from the carrier (Tracking: UL099194959YP) show that your package was successfully Delivered on April 30, 2026, at 12:19 pm.
To resolve this for you immediately:
Delivery Proof: We have a delivery confirmation photo showing exactly where the package was left. We will send this photo to your email address right away for your reference.
Quality Guarantee: Regarding the teeth dulling after one use, this is certainly not the standard we expect. Please reply to our email with a photo of the blade, and we will be happy to process a full refund or a free replacement as part of our satisfaction guarantee.
Please check your inbox (including the spam folder) for an email from support@ezarctools.com. We are committed to making this right for you.
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