They charged me so much for poor customer service and late delivery- I took a day off to wait for their delivery, and it ended up being extremely late. The customer service was also very unhelpful- th... Toon meer
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Lees wat reviewers zeggen
EZ Storage Capitol Heights is a gem! Always smells fresh in clean each time I come. No clutter, trash, litter or anything... Basically a BRAND NEW property with new storage units. Also, Property Manag... Toon meer
Coming in the door to do business with your company and rent one of your storage space , Georage verblally attacked me on my 1st visit 2rd visit . §o i asked him to treat me like every other customer... Toon meer
Bedrijf heeft geantwoord
Worst scammers ever, Life Storage and EZ storage merged and they had a problem with their automatic payments, resulting in a 175.00$ fee charged to me for being late when it was their billing issue.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
For homeowners, renters, students and businesses, ezStorage is the local self storage company that delivers clean, safe and secure storage within state-of-the-art facilities.
Contactgegevens
8221 Snowden River Parkway, 21045, Columbia, MD
- 443-539-3000
- ezstorage.com
1,7
Zeer slecht
3K reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Great service and clean facilities!
23 september 2019
Review zonder uitnodiging
Very clean & dependable!!
21 september 2019
Review zonder uitnodiging
They were great
They were great. The ladies took care of me.
20 september 2019
Review zonder uitnodiging
Outstanding Customer Service
Kim provided outstanding customer service!
19 september 2019
Review zonder uitnodiging
Kind and courteous
19 september 2019
Review zonder uitnodiging
The best staff great customer…
The best staff great customer service.nice and clean
19 september 2019
Review zonder uitnodiging
Don't appreciate that you pro-rate a…
Don't appreciate that you pro-rate a month when moving in to a unit but not when moving out. Also, there was no notice on the website regarding a company picnic this past Sunday, so employees were not there until 5:00 pm as displayed on the website.
18 september 2019
Review zonder uitnodiging
Antwoord van ezStorage
We are sorry you were not satisfied with your experience. We pride ourselves on exceptional customer service and attention to detail but it looks like we did not meet your expectations. Someone from our customer service department will contact you shortly to learn more and to see how we can help.
The best storage place in frederick all…
The best storage place in frederick all because the people who are at the front desk. They are wonderful & very accommodating.
17 september 2019
Review zonder uitnodiging
The new facility made it very easy to…
The new facility made it very easy to sign up for a unit and the staff was very helpful and friendly!
17 september 2019
Review zonder uitnodiging
Quick and Easy Move
The Lanham team were fast, effective and professional. The facility is super clean as well. They made our move stressless. Great job.
17 september 2019
Review zonder uitnodiging
Excellent Service
Both Martha and Patric provide me an excellent service.
Thank you!!!!
17 september 2019
Review zonder uitnodiging
Front office staff are amazing!!
16 september 2019
Review zonder uitnodiging
Very clean & easily accessible
Very clean & easily accessible. Friendly customer service. So far I’ve had a great experience and would recommend your services to others.
16 september 2019
Review zonder uitnodiging
I had a great Customer service…
I had a great Customer service experience on Saturday September 14, 2019. Ms Bell was amazing. She had a great attitude. Made me feel great about choosing this place. I'm truly glad i did.
16 september 2019
Review zonder uitnodiging
best storage units/facility I've ever seen!
Being a veteran means I've seen my fare share of storage facilities. The ezStorage on 434 Ritchie Hwy, in Arnold, MD is BY FAR the nicest storage facility I've ever seen! Fairly priced, easy accessibility, clean inside and out! And to top it all off, I have never had a bad experience with anyone working their. They've been nothing but kind, helpful and courteous. I highly recommend this place to anyone who needs to store their their things in a safe and secure place!
16 september 2019
Review zonder uitnodiging
Top Notch Storage Facility
Clean, organized facilities. Knowledgeable, friendly staff.
16 september 2019
Review zonder uitnodiging
Great experience..great customer…
Great experience..great customer service and professional. Place is super clean, convenient and safe area next to Police station. Highly recommend.
16 september 2019
Review zonder uitnodiging
Moth Infested
Absolutely do not store your things here! There's a horrendous moth problem (they say it's contained to the 2nd floor, but I can't confirm). I've been having to throw many of my things away because they are covered with hundreds of moths. It took weeks for them to start treating the problem and they still haven't solved it yet. I contacted the corporate office and, given the situation (being a pest infestation), they offered no help and pretty much said: too bad not our problem.
16 september 2019
Review zonder uitnodiging
Did not go over all storage options…
Did not go over all storage options didn’t go didnt get the right storage unit for my needs based off information that was not clear
16 september 2019
Review zonder uitnodiging
Antwoord van ezStorage
We are sorry you were not satisfied with your experience. We pride ourselves on exceptional customer service and attention to detail but it looks like we did not meet your expectations. Someone from our customer service department will contact you shortly to learn more and to see how we can help.
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