Huge thank you for this beautiful puzzle you made of my big , hairy boy at Crail harbour . The quality is first class and I was delighted with it . I had this done for an elderly friend for her b... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have used FabulousPhotoGifts for many years. Each Christmas I like to get my mom a personalised jigsaw - mum is over 90 so to have her 'very own' jigsaw makes her present all that bit extra spe... Toon meer
The whole experience of buying from Venus Puzzle was easy, quick and simple. From selecting the product, through adding and editing the picture to choosing the packaging and paying was just a matt... Toon meer
Easy to order and fantastic product. The jigsaw arrived just as any other would except this time it had one of our family photos as the image. Quality of the pieces are very good and we can’t wait... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Puzzles custom-made by VenusPuzzle are great for fun … or marketing your business! Unique and fabulous photo gifts!
Contactgegevens
Soblahov 480, 91338, Soblahov, Slowakije
- support@venuspuzzle.com
- fabulousphotogifts.co.uk
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great for personalised jigsaws
Great to find a way to create a personalised 12- piece jigsaw. Paid more for quick delivery & it came ahead of schedule.
20 oktober 2023
Very impressed with ease of ordering
Very impressed with ease of ordering, speed of delivery and quality of item
15 oktober 2023
Have had several puzzles from Venus and…
Have had several puzzles from Venus and they have been great quality.
The order process is simple and delivery quick.
I highly recommend.
13 oktober 2023
Quick delivery and pleased with the…
Quick delivery and pleased with the jigsaw product. Wish I went bigger now!
7 september 2023
Very good company
Very good company, great communication and a good product. I will use them again
31 augustus 2023
The puzzle was great but delivery was awful
The puzzle was great. The site was easy to use and it arrived exactly as we wanted it. But the delivery was not so great. When I paid for the puzzle i selected the express construction and delivery option and was quoted a date for this. Once I’d paid, the date changed to one AFTER the original standard delivery date. In fact, three puzzle arrived even later than that. It was for a a surprise birthday present and almost missed the deadline entirely. Cost me extra money changing train tickets to wait for it to arrive. I tried to contact Venus Puzzle throughout- no response at all from them- until they sent me this survey. So, their customer service is poor even if the product is good.
11 augustus 2023
Antwoord van FabulousPhotoGifts
Dear Nicola,
Many thanks for taking the time to write us a service review. We are genuinely sorry that you've experienced difficulties with the delivery of the parcel. And we are sorry that you felt unattended in the process. We have checked all our mailboxes and even our Spam folder, but unfortunately haven't found any emails containing your email address, your name or your order number. We would be grateful if you could let us know more details. We have contacted you via email so we can discuss this further and offer you suitable compensation for the inconvenience caused.
~
Kind regards,
VenusPuzzle
Good service
I was a bit late ordering so was pleased with the Express service for the item to be delivered on time. I am unable to comment on the quality of the jigsaw itself, as it was a gift and the person who received it is having major building work done at the moment, so is unable to have the puzzle out.
14 augustus 2023
Brilliant product.
Brilliant, quick service and delivery. Ordered puzzle for my dad's special birthday. He was really overjoyed with such a personal gift. Puzzle has a sharp image, is super quality and the box is fab... a quality product. have bought many birthday gifts over the years but this is by far the best! If in doubt, get one & judge for yourself.👍
17 augustus 2023
Such a quick response and excellent…
Such a quick response and excellent solution to my problem. Delivery is also always super quick
thank you
14 augustus 2023
Great
Great, arrived on time and good quality and was easy to sort on the website. Better price than othe similar firms also.
14 augustus 2023
Great quality was chuffed to bits with…
Great quality was chuffed to bits with jigsaw
11 augustus 2023
Quick delivery and very good quality
Quick delivery and very good quality
Will defo use again
3 augustus 2023
Good quality product and quick delivery
20 juli 2023
Let you know when jigsaw completed.
9 juli 2023
Beat my expectations
Such a quick turnaround and the quality of the pieces was a very pleasant surprise. Made the perfect gift. Thank you
16 juni 2023
A perfect gift for a jigsaw lover
A really lovely jigsaw with a beautiful, professional looking jigsaw box and clear images. The delivery was faster than expected and I was kept informed throughout the process from order to delivery. Would highly recommend and will use again.
16 juni 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.