facesconsent.com Reviews 

1.299
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Faces is the only booking system I've kept since starting out. I've tried other systems but hidden or expensive fees have caused me to cancel. Having everything in one place makes admin so much easier... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using Faces consultation forms for a few years now and I find them invaluable. Before that I was snowed under with paper consultation forms and as my filing system wash shocking, I could... Toon meer

Beoordeeld met 5 van de 5 sterren

Used faces for my client consents very easy to use and simplifies records Had problem this week with some payouts but Carren from support was great in getting back to me and resolving with ryft

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am an Aesthetics Practitioner who has been using Faces Consent for a few years The service is excellent, the response to any question or query is always answered promptly. Amazing app and websit... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Faces is an aesthetics resource hub catering for the needs of all practitioners, Faces allows you to manage the full client cycle, from client self-booking to consent form creation through to the ability to purchase a full range of products and consumables for your clinics and business.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

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Heeft 100% van zijn negatieve reviews beantwoord

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4,9

Alle reviews

(1.299)

343 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing app

Amazing app, everything in one place and the support team are very responsive and helpful
Defo recommend

24 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

So glad to hear it’s made things easier for you. Really appreciate you taking the time to share this and for recommending us!

Beoordeeld met 5 van de 5 sterren

Faces has been an absolutely fantastic…

Faces has been an absolutely fantastic products provider. The prescribers are incredibly knowledgeable, supportive, and always willing to help, which makes such a difference in practice. The service is consistently excellent—efficient, reliable, and professional from start to finish. If a delivery ever goes missing, they’re on it straight away and resolve the issue quickly, which gives real peace of mind. I couldn’t recommend Faces enough to anyone looking for a trustworthy and high-quality provider.

21 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

Thank you for your incredible feedback! We’re delighted to hear that you’ve had such a positive experience with our prescribers and overall service.

Your recommendation truly means a lot to us. Thank you for your continued support.

Beoordeeld met 5 van de 5 sterren

Always a very speedy and reliable…

Always a very speedy and reliable process. The prescribers are amazing and I love how it can all be done in the app.

22 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

Thank you for your lovely feedback! We’ll be sure to pass your kind words on to our prescribers.

Beoordeeld met 5 van de 5 sterren

Faces is a great

Faces consent is a great platform , easy to use for clients and therapists everything in one place rather than paper forms everywhere ... the customer service is 5* so friendly and so helpful ,
I would highly recommend

20 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

We appreciate your feedback. We’re delighted to hear that Faces Consent is making things easier for both you and your clients and helping keep everything organised in one place.

Beoordeeld met 5 van de 5 sterren

Great customer service could not of…

Great customer service could not of been more helpful and very quick in responding to help you out . Easy to work faces and easy to order . Definitely recommend.

19 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

Thank you for your lovely feedback! It’s great to know you find Faces easy to use and order from. Your recommendation means a lot to us.

Beoordeeld met 5 van de 5 sterren

Always helpful

As always, quick to reply and very helpful.

16 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

Thank you for your kind words! We’re glad to hear our team has been quick to respond and helpful as always.

Beoordeeld met 5 van de 5 sterren

I’ve been using Faces for over a year…

I’ve been using Faces for over a year now. I love how easy it is to get used to the calendar and booking system. Being able to share my booking link definitely helps me get extra custom.
Their customer service is fantastic too, so helpful that you can what’s app.
Thanks Faces!

13 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

Thank you for your continued support! We’re delighted to hear you’ve been enjoying Faces for over a year and that the calendar and booking system have been easy to use.

Beoordeeld met 5 van de 5 sterren

I'm loving faces consent

I'm loving faces consent. Its super user friendly, everything in one place. I had a problem with my login details, I received support really quickly for this and it was resolved almost immediately. Highly recommend

13 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

Thank you so much for your lovely feedback! 😊 We really appreciate your recommendation and are always here if you need anything!

Beoordeeld met 5 van de 5 sterren

Amazing support and customer service…

Amazing support and customer service every time I message or request help. Step by step support provided by the team. I couldn’t be happier with Faces.

12 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

We’re so pleased you’re happy with Faces. Always here whenever you need us!

Beoordeeld met 5 van de 5 sterren

am so pleased that I was introduced to…

I am so pleased that I was introduced to this app on my course (Jessica Megan). It does everything that you need! Bookings, forms, shop for products, prescribers...the lot! And it's FREE!! I am absolutely non technical and even the simplest of technical tasks blow my mind but Carren in customer services has went above and beyond to help me, not just for one day but until the matter was resolved, could not praise her enough
If you’re considering using Faces……do it everything about it is outstanding and the biggest hype - a human helps you if you need it and not some bot

10 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

It is absolutely brilliant to hear how much of a difference Faces has made as you start your journey after training. Transitioning from a course to running your own clinic can be a bit of a whirlwind, so having an "all-in-one" platform that handles the bookings, the shop, and the prescribers for free is a massive result.

Beoordeeld met 5 van de 5 sterren

I absolutely love using the faces app.

I absolutely love using the faces app.
The consultation forms also get sent straight to my clients and are very professional.
The pharmacy is fab too.
Would definitely recommend using.
Thanks! ❤️

13 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

It is fantastic to hear you are getting so much out of the Faces app! It sounds like it has become a bit of an "all-rounder" for your clinic. Handling everything from the professional first impression with those consultation forms to the practical side of things with the pharmacy.

Beoordeeld met 5 van de 5 sterren

Good app

Good app , very easy to book my clients , and send a consent forms . Highly recommend

12 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

It is brilliant to hear that the app is making your life easier. When you are managing a busy clinic, having a seamless way to handle bookings and consent forms is a total game-changer—it keeps the "admin headache" to a minimum so you can focus on your clients.

Beoordeeld met 5 van de 5 sterren

Good

Quick and nice everything what I need

12 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

Thank you for the feedback. Feel free to contact us if you have any questions or need help.

Beoordeeld met 5 van de 5 sterren

Have used faces since i qualified 2…

Have used faces since i qualified 2 years ago! And love it! So easy having everything in one space!

10 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

We’re really glad to hear that you’ve been enjoying using Faces over the past two years. We truly appreciate your continued support! 😊

Beoordeeld met 5 van de 5 sterren

I absolutely love using the Faces app…

I absolutely love using the Faces app for my beauty and aesthetics business. It has genuinely made running my clinic so much easier and more organised. The platform is incredibly user-friendly and keeps everything in one place, which saves me so much time day-to-day.

One of my favourite features is the shop, being able to order products quickly and conveniently through the app is a huge plus. Even better is the seamless link with a prescriber, which makes the prescribing process smooth, efficient, and stress-free.

Another feature I really value is being able to easily access medical forms, consent forms, and send aftercare instructions electronically to my clients. It keeps everything professional, organised, and ensures clients always have the information they need.

( posting on behalf of my mum)
Faces has really streamlined my workflow and helped me focus more on my clients rather than admin. I would highly recommend it to any aesthetics practitioner looking for a reliable, all-in-one platform to support and grow their business.

9 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

Thank you so much for sharing this wonderful feedback on behalf of your mum. We’re delighted to hear that the Faces app has helped make running her clinic easier and more organised.

It’s great to know she’s enjoying features like the shop, prescriber connection, and the ability to send forms and aftercare instructions electronically. We truly appreciate the recommendation and are glad to support her clinic. 😊

Beoordeeld met 5 van de 5 sterren

Very easy to use and navigate

Very easy to use and navigate. Any issues they are taken care of very quickly. Brilliant service

9 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

Thank you so much for your wonderful feedback! We’re really glad to hear that you find the platform easy to use and navigate. We appreciate your support.

Beoordeeld met 1 van de 5 sterren

If I could give a zero I would

If I could give a zero I would. The online payment service (for me) has never worked, in 2 years I have had to always phone up to make payments which is incredibly frustrating as they don't always answer the phone, and sometimes don't answer WhatsApp untill the next day. I always complain about this as I loose my time limit and products don't get paid before the cut off time therefore affecting my appointments. I'm always told that my feedback has been sent to the relevant team and it will be fixed... Almost two years later and I still have to phone up and no one answers the chat. Then I feed this back to them which is completely ignored. They don't train their staff properly and their service is extremely poor.

4 maart 2026
Review zonder uitnodiging
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Antwoord van facesconsent.com

Hi Chantel, we’re really sorry to hear about your experience and completely understand how frustrating this must have been, especially when it affects your time and appointments. This is certainly not the level of service we aim to provide.

Upon reviewing your account and the history of payment failures, we can see that the transactions were typically declined by your bank due to suspected fraud. We understand how this may not have been clearly communicated before, and we apologise for any inconvenience this has caused.

To help avoid further disruption, we would recommend trying an alternative card or contacting your bank directly to clarify and allow these transactions. In the meantime, we’ll also continue to share your feedback with the relevant team to improve both our payment experience and response times.

We truly appreciate your patience and feedback, and we’re here to support you if you need any further assistance.

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