The awning we bought is amazing! Great price and looks fabulous!! Better still, the customer service was terrific! Very gracious and extremely helpful! We would not hesitate to buy from this company a... Toon meer
Bedrijf heeft geantwoord
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Ordered pergola brackets, unable to track delivery. Please advise asap. Ta. Got follow up call day after posting and was advised delivery done. Checked amd confirmed package delivered. Will check c... Toon meer
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Delivery within timeframe stated. Their communication and response was outstanding when a piece was broken on arrival. They promptly responded and sent out a new piece with express shipping and kept m... Toon meer
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Factory fast lived up to their name and delivered my bedhead very promptly. The item was well packaged and cared for. The bedhead was a bargain price for a quality item. It looks even better than th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FactoryFast.com.au – Affordable, Quality Home & Trade Essentials Delivered Fast Shop smarter at FactoryFast.com.au, your go-to Australian destination for premium home improvement and lifestyle products at unbeatable prices. Enjoy fast delivery, reliable service, and great value across a wide range of categories. Explore our most popular collections: Bathroom & Kitchen Renovation: Transform your space with stylish and functional shower screens, kitchen taps, bathroom fittings, shower heads, and kitchen sinks—perfect for DIY makeovers or professional upgrades. Furniture & Storage: Organise and elevate your interiors with quality lockers, home furniture, shoe cabinets, and clothes racks, designed for modern living and compact spaces. Fitness & Wellbeing: Invest in your health with our best-selling Pilates reformers, home gym weights, and fitness equipment—ideal for home workouts and small-space setups. Tools & Accessories: Get the job done with durable mobile scaffolding, hand tools, power tool accessories, and essential gear for every home or trade project. Outdoor & Lifestyle: Enhance your outdoor living with awnings, BBQ accessories, and garden décor that bring comfort and style to any space. Whether you’re renovating your bathroom, refreshing your kitchen, or upgrading your home gym, FactoryFast.com.au delivers the quality, convenience, and value Australians trust.
Built on Trust, Powered by Value
Geschreven door het bedrijf
- Real service. Real savings. Trusted by Aussies nationwide.
- At FactoryFast.com.au, we believe shopping online should feel as reliable as walking into your favourite store. That’s why we back every order with honest service, fast shipping, and fair prices — no gimmicks, no games. From everyday essentials to big home upgrades, customers across Australia trust us for quality they can count on, and prices that make sense. Thousands of 5-star reviews. Decades of experience. 100% Australian-owned. You’re in safe hands with FactoryFast.
Contactgegevens
Trusted by Aussies Nationwide
4,6
Uitstekend
1K reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van FactoryFast
Thanks so much for your feedback! We’re glad to hear your order arrived quickly and that you’re happy with the quality—it means a lot to us.
-The FactoryFast Team
Outstanding customer service
Delivery within timeframe stated. Their communication and response was outstanding when a piece was broken on arrival. They promptly responded and sent out a new piece with express shipping and kept me informed through the whole process! Outstanding.
7 april 2026
Antwoord van FactoryFast
Thank you for the fantastic feedback! We’re so pleased to hear everything arrived on time and that our team could quickly sort out the issue and keep you updated throughout. It’s great to know the service made a difference.
-The FactoryFast Team
Antwoord van FactoryFast
Thanks for your feedback — we’re really glad to hear everything went smoothly and that you’re happy with your purchase. If the 2-star rating was left by mistake, we’d really appreciate it if you could update it. And if there’s anything we could have done better, we’d love to hear your thoughts.
-The FactoryFast Team
Good service
Good service, I called regarding the delivery and was assured that here in FNQ was no problem.
The package arrived today. All good.
Thank you.
10 april 2026
Antwoord van FactoryFast
Thanks for your kind feedback — we’re glad our team could reassure you about delivery to FNQ and that everything arrived safely. Great to hear it all went smoothly!
-The FactoryFast Team
Easy to order Fast delivery
Easy to order. Was delivered super fast(I ordered over a long weekend and was delivered within two working days).
7 april 2026
Antwoord van FactoryFast
Thanks for your feedback — we’re glad you found the ordering process easy and that your delivery arrived so quickly, even over a long weekend. That’s great to hear!
-The FactoryFast Team
Quality product
Factory fast lived up to their name and delivered my bedhead very promptly. The item was well packaged and cared for. The bedhead was a bargain price for a quality item. It looks even better than the pics on website. I've seen the same bedhead on other website for a higher price and with less detailed product information.
7 april 2026
Antwoord van FactoryFast
Thank you for the fantastic feedback! We’re so glad the bedhead arrived quickly, was well packaged, and exceeded your expectations in both quality and appearance. It’s great to hear you found it at a competitive price with clear product details too. Enjoy your new setup!
-The FactoryFast Team.
Ordered item and had very good customer…
Ordered item and had very good customer service. Parcel was posted within a day and received in 4 days which is extremely great service. It has been erected and looks excellent. Thank you.
7 april 2026
Antwoord van FactoryFast
Thank you for your kind words! We’re so pleased to hear you had a great experience with our customer service and that your order arrived so quickly. It’s wonderful to know everything came together well and looks fantastic once set up. Enjoy your purchase!
-The FactoryFast Team.
Good product and fast delivery
8 april 2026
Antwoord van FactoryFast
Thank you for your feedback! We’re glad to hear you’re happy with the product and that it arrived quickly. Enjoy your purchase!
-The FactoryFast Team.
The awning we bought is amazing
The awning we bought is amazing! Great price and looks fabulous!! Better still, the customer service was terrific! Very gracious and extremely helpful! We would not hesitate to buy from this company again. Thank you so much for your outstanding products and assistance!!
7 april 2026
Antwoord van FactoryFast
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re loving the awning and that it looks fantastic. It’s especially great to know our team could provide helpful and friendly service along the way. We really appreciate your support and look forward to serving you again in the future!
-The FactoryFast Team.
These are great floor tile panels
These are great floor tile panels, glue and cement stuck well form a really flat base for tiles , fast delivery
8 april 2026
Antwoord van FactoryFast
Thank you for your great feedback! We’re glad to hear the floor tile panels created a smooth, solid base and that everything adhered well. It’s also great to know your order arrived quickly. We appreciate your support!
-The FactoryFast Team.
Everything was pretty good
Everything was pretty good but one of the grey metal cabinets door refused to close properly. I bought 2 grey and 1 black.
I checked alignment and fittings, everything is fine but the door won’t lock?
I have no idea why but it’s a problem.
Thanks,
Aaron
8 april 2026
Antwoord van FactoryFast
Hi Aaron, thank you for your feedback and we’re sorry to hear about the issue with the cabinet door. That certainly shouldn’t be happening, especially if everything else is aligned correctly. Our team would be happy to help get this sorted for you—please reach out to us at cs@factoryfast.com.au or call 1300 760 441 so we can assist further.
-The FactoryFast Team.
A few problems …
we received the package promptly which was good. however a few problems. 1)when we couldn't find the package.. I tried to track the photo of where it was left , after unsuccessful attempts of logging on we just had to look ourselves till it was found. 2) the posture brace came without instructions and trying it on every which way hasn't proved successful at all ... it would cramp my poor husband under the arms and didn't work at all. this is the reason for 1 star
7 april 2026
Antwoord van FactoryFast
Thank you for your feedback, and we’re sorry to hear about your experience. We’re glad the delivery was prompt, but we understand how frustrating it must have been trying to locate the parcel without clear tracking access.
We’re also sorry the posture brace didn’t meet expectations and arrived without instructions—that’s certainly not ideal, and it sounds like it caused discomfort. Please reach out to our team at cs@factoryfast.com.au or call 1300 760 441 so we can look into this for you and help find a suitable solution.
-The FactoryFast Team.
Great products at affordable prices and fast delivery
I was looking for birthday present ideas for my nephew's upcoming 15th birthday and ultimately decided on a jigsaw puzzle board as he loves doing puzzles. After doing some online research I came across FactoryFast who appeared to have a quality product at one of the best prices available. On reading a number of positive reviews I decided to give them a go and am very happy I made that decision! My order was delivered in only a few days and the detail of care of the packaging was really impressive! I had ordered a large wooden puzzle board ( displays up to a 1500 piece jigsaw) with drawers so it was quite a large box and each of the corners of the box were enclosed by plastic covers to protect the edges of the board. The product itself is well made and relatively easy to put together (although it did take a while to find the small package of drawer handles and screws which were hidden in a drawer; and affixing the lazy Susan turn table to the bottom of the box was a bit confusing as it looked like it should be screwed in however there were no screws to attach it only double sided sticker dots, which I eventually realized would be strong enough to do the job.) Anyway, the conclusion to my story is that I was extremely happy with my purchase and, more importantly, my nephew was thrilled with his gift ☺️
7 april 2026
Antwoord van FactoryFast
Thank you so much for sharing your detailed experience! We’re delighted to hear the puzzle board made such a great birthday gift and that your nephew loved it. It’s wonderful to know the delivery was quick and the packaging kept everything well protected.
We also appreciate your notes on the drawer hardware and turntable setup—this kind of feedback is really helpful for us to improve clarity for future customers. Thanks again for choosing FactoryFast, and we hope to assist you again soon!
-The FactoryFast Team.
The product was exactly as described…
The product was exactly as described and the delivery was as quick or quicker than purchasing from any other supplier. Excellent service.
7 april 2026
Antwoord van FactoryFast
Thank you for your great feedback! We’re so pleased to hear the product met your expectations and that delivery was just as fast—if not faster—than other suppliers. We really appreciate your support!
-The FactoryFast Team.
Antwoord van FactoryFast
Thank you for your feedback! We’re glad you found great value in your purchase and that it arrived quickly. Really appreciate your support!
-The FactoryFast Team.
Great quality product at a good price…
Great quality product at a good price and fast delivery.
2 april 2026
Antwoord van FactoryFast
Thanks so much for your feedback! We're glad to hear you were happy with the quality, value, and speedy delivery. Enjoy your purchase! -The FactoryFast Team
Antwoord van FactoryFast
Thanks for your kind words! We're pleased to hear your order arrived quickly and that you're happy with the product. -The FactoryFast Team
Quick service amazing quality thank you.
2 april 2026
Antwoord van FactoryFast
Thank you for your feedback! We're so glad you were impressed with the quick service and product quality. We appreciate your support! -The FactoryFast Team
Item as described
Item as described, delivered in good time, as a gift, to correct address.
Tracking delivery and collection all notified.
2 april 2026
Antwoord van FactoryFast
Thank you for your thoughtful feedback! We're glad everything arrived as expected and that the delivery updates made the process smooth, especially for your gift. We appreciate your support! -The FactoryFast Team
Looks great and easy to clean
Ordered two of these in different designs for my bathroom reno. They are holding up well a few weeks after installation and goes well with the chrome accessories (taps etc.) in the bathroom.
Before ordering, check what your allowance in the wall is as the standard is 750mm, the depth for this is 1000mm which meant our wall had to be built out to accommodate this.
The best part of using this product, is not needing to tile the recess and so easy to clean, just wipe!
12 april 2026
Antwoord van FactoryFast
Thanks for sharing such a detailed review! We're glad to hear the design worked well for your renovation and that it’s holding up nicely. Great tip on checking wall depth beforehand, and we love that the easy-clean feature has been a highlight for you. Enjoy the finished space! -The FactoryFast Team
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