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Bedrijfsgegevens

  1. Sieradenwinkel

Geschreven door het bedrijf

At Fado Jewels, we believe jewelry is more than adornment — it is memory, tradition, and connection. Our pieces are born from the centuries-old Portuguese art of filigree, where thin strands of gold and silver are twisted, coiled, and soldered into breathtaking lace-like designs. Each jewel is a testament to patience, artistry, and heritage. We honor this legacy by reimagining traditional designs — the Heart of Viana, the Queen Earrings, the sacred Our Lady of Fátima pendants — for women who value craftsmanship, meaning, and timeless beauty.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

19 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

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Beoordeeld met 1 van de 5 sterren

I am very disappointed with the…

I am very disappointed with the costumer service! I am unhappy particular with my bracelet, sent a video for almost 3 weeks and no response. Will try again to contact ! My earrings were supposed to be in a small higienic bag in order to make weren't used and it didn't..

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just beautiful

Just beautiful! Better than picture. My family is from Funchal, Madeira and this made my day!

Fast delivery too. I will be buying more.

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Viana Bead Pendant Earrings

I ordered the “Viana Bead Pendant Earrings” and I’m really happy with my purchase. The delivery was super fast and the earrings are even more beautiful in person. The quality is great and they’re perfect for any occasion. I will definitely order from them again. Highly recommended!

1 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you for the fast delivery

Thank you for the fast delivery. The product is great and I’m sure my wife will love it.

12 februari 2026
Review zonder uitnodiging
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Antwoord van Fado Jewels

Olá Ruben, Thank you! We’re so glad we could get your order to you quickly. It’s wonderful to know you’re happy with the product, and we truly hope your wife loves her new piece as much as we enjoyed preparing it for her. We look forward to seeing you again soon!
Best regards,
Fado Jewels

Beoordeeld met 4 van de 5 sterren

Earring butterfly back

Everything was doing well besides the earring comes with out the butterfly back!

10 februari 2026
Review zonder uitnodiging
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Antwoord van Fado Jewels

Olá Rosa, Thank you for your review. We are happy to hear that you were pleased with the process overall, but we sincerely apologize that the earring arrived without the butterfly back. This is certainly not the standard we aim for.
Thank you for your patience and for choosing Fado Jewels.
Warm regards,
Fado Jewels

Beoordeeld met 5 van de 5 sterren

Fado Jewelry did not disappoint

Ordering, payment, and shipping to the US was very efficient. Wanted to get a Valentine gift for my Portuguese wife. I order three week prior but worried it would not arrive in time. I received it over a week prior. We are taking a trip, so I gave her the gift early and she loved it. One suggestion, for necklaces you may want to list the length of the chain.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Fado Jewels

Olá John, Thank you so much for your kind words! We are thrilled to hear that the gift arrived well ahead of schedule and that your wife loved it—getting it to her before your trip was a perfect timing win.
We also truly appreciate your suggestion regarding the chain lengths. Feedback like yours helps us improve the shopping experience for everyone, and we’ll certainly look into adding more detailed specifications to our listings. We hope you both have a wonderful trip!
Kind regards,
Fado Jewels

Beoordeeld met 5 van de 5 sterren

Adorei

Adorei!
They are perfect on my ear and comfortable, extremely beautiful and well crafted! Arrived before Christmas which made me extremely excited. The shipping was on point.

Muito obrigado!

24 december 2025
Review zonder uitnodiging
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Antwoord van Fado Jewels

Olá Lucy, Thank you so much for your feedback 🤍 We are very happy to hear that you liked the pieces so much and that they arrived before Christmas. It is a pleasure to know that they met your expectations. Thank you for choosing Fado Jewels.
Com carinho,
Fado Jewels

Beoordeeld met 5 van de 5 sterren

Nothing like easily getting a small piece of Portugal from home

We have spent a lot of time in Portugal so wanted something from there, made locally, to remind my wife of our time there. The jewelry shipped quickly from Portugal and arrived in days. It is beautiful and my wife will enjoy it for years to come. Great communication on the order and shipping also which is much appreciated.

18 december 2025
Review zonder uitnodiging
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Antwoord van Fado Jewels

Olá Carl, Thank you for your lovely review. We’re so happy to know the piece brought back memories of Portugal and that your wife will enjoy it for years to come. We truly appreciate your kind words about our communication as well.
Warm regards,
Fado Jewels

Beoordeeld met 4 van de 5 sterren

Well places selection for the shopping experience.

Choice of items was simple and understandable. Shopping process worked well. Quality of product was comensurate with the price buying process was easy. Payment options were well setup.
Shipping took a long time from payment point to delivery. Most of that time was inside Fed ex in Lisbon, two Spanish locations and two more in France. The delivery process took 2 days in US but 12 days in multiple European locations.
I was going to buy more items but the delays really concerned me. I would suggest most shoppers to expect 3-4 weeks for actual delivery to the US.

30 november 2025
Review zonder uitnodiging
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Antwoord van Fado Jewels

Olá Michael, Thank you for your detailed review and for sharing your experience. We’re glad to hear you were happy with the product quality and the overall shopping experience.
We understand your concerns regarding shipping delays during transit in Europe, and we truly appreciate your patience and honest feedback. It helps us set clearer expectations and continue improving our logistics.
Kind regards,
Fado Jewels

Beoordeeld met 5 van de 5 sterren

The whole process was easy

The whole process was easy, prompt and straightforward. The things I ordered were shipped quickly and without issues. I will be ordering again in the future. Thanks
Fernando

18 december 2025
Review zonder uitnodiging
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Antwoord van Fado Jewels

Olá Fernando, Thank you very much for your feedback. We’re happy to hear the shopping experience and delivery went smoothly, and that you were satisfied with the pieces. We truly appreciate your trust and look forward to welcoming you back.
Warm regards,
Fado Jewels

Beoordeeld met 3 van de 5 sterren

I wasn't happy with receiving the…

I wasn't happy with receiving the necklace in such a flimsy, thinly padded envelope and the box the necklace was in was unprotected inside. The box was ripped, creased and dented and wasn't real presentable to give to my wife for her birthday. When she opened it, the chain inside was all knotted and it took us both over 45 minutes to fix it. Otherwise, the necklace is beautiful and my wife completely loves it so it's still a win for me!

15 december 2025
Review zonder uitnodiging
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Antwoord van Fado Jewels

Olá Cali, Thank you for sharing your honest feedback. We’re truly sorry to hear about the packaging and the condition of the necklace upon arrival — that is not the experience we want to provide, especially for a gift.
We’re very glad to know your wife loved the necklace itself, and we appreciate you bringing this to our attention so we can improve. Our team would be happy to assist you directly if you ever need support in the future.
Kind regards,
Fado Jewels

Beoordeeld met 5 van de 5 sterren

Spiritual and well crafted

Spiritual and well crafted - heritage of Portugal

28 november 2025
Review zonder uitnodiging
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Antwoord van Fado Jewels

Olá Mn, Thank you so much for your kind words. We’re really happy to know you felt the spiritual and cultural heritage behind our pieces. That is exactly what we aim to preserve with Portuguese filigree.
Warm regards,
Fado Jewels

Beoordeeld met 4 van de 5 sterren

Ordering was easy and the item was…

Ordering was easy and the item was shipped quickly. I do feel it's overpiced based on the size. These earrings appear much larger in the picture than in reality.

5 december 2025
Review zonder uitnodiging
Logo Fado Jewels

Antwoord van Fado Jewels

Olá Aida, Thank you for sharing your feedback. We’re glad the ordering process and delivery went smoothly. We understand your comment regarding size, and we really appreciate you taking the time to share your perspective. If you ever need help choosing a piece, we’re always happy to assist.
Kind regards,
Fado Jewels

Beoordeeld met 5 van de 5 sterren

I bought a necklace of Our Lady of…

I bought a necklace of Our Lady of Fátima as a gift for my mum and it was perfect. The piece looks great, and the box it came in had a seal with the Fado Jewels logo that gave it a really nice touch. My mum loved it!

18 november 2025
Review zonder uitnodiging
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Antwoord van Fado Jewels

Olá Louis, Thank you very much for your feedback. We’re delighted to hear that your mum loved the Our Lady of Fátima necklace and that you appreciated the details in the packaging. Thank you for trusting Fado Jewels with such a meaningful gift.
Warm regards,
Fado Jewels

Beoordeeld met 5 van de 5 sterren

I bought a piece from Fado Jewels for…

I bought a piece from Fado Jewels for my mother, and she absolutely loved it. It is a bit expensive, but you can really feel the difference — it’s made in Portugal(at leats its shipped from Portugal), and the quality is great. It doesn’t look mass-produced at all.

6 november 2025
Review zonder uitnodiging
Logo Fado Jewels

Antwoord van Fado Jewels

Olá Ricar, Thank you so much for your review. We’re really happy to hear that your mother loved her piece. Our jewelry is handcrafted in Portugal in small batches, and it means a lot that you felt the difference. Thank you for choosing Fado Jewels.
With Saudade
Warm regards,
Fado Jewels

Beoordeeld met 5 van de 5 sterren

Comprei os brincos do coração de Viana…

Comprei os brincos do coração de Viana e gostei muito.
Chegaram rápido e acho ainda mais bonitos ao vivo. Dão sempre um ar nobre aos meus looks, adoro!

27 oktober 2025
Review zonder uitnodiging
Logo Fado Jewels

Antwoord van Fado Jewels

Olá Tânia, Muito obrigada pelo seu feedback 🤍
Ficamos muito felizes por saber que os brincos Coração de Viana superaram as expectativas e que dão esse toque especial aos seus looks. É exatamente isso que queremos transmitir com cada peça.
Obrigada por escolher a Fado Jewels.
Com carinho,
Fado Jewels

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