FairShake Inc. Reviews 

562
•
TrustScore 3.5 uit 5

3,3

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Beoordeeld met 1 van de 5 sterren

I have an account with chime for five years and no issues.but on march 29th I was send a email my account was closed and my money I have in there it’s not refundable every time I try to talk to somebo... Toon meer

Beoordeeld met 5 van de 5 sterren

Bs business label as nonprofit. Look at their income. They get paid from your opposing too its a cheap way to point out the case and provide evidence that will be destroy or manipulated. Cheap settlem... Toon meer

Beoordeeld met 5 van de 5 sterren

I contacted FairShake after being defrauded on a large auction site and having the refund claim denied by a large financial entity based upon false data. I got my money back thanks to FairShake and wo... Toon meer

Beoordeeld met 1 van de 5 sterren

company soo dumb even up to now i freaken told them that they had someone claim on my email or account. even after telling them they say its will be fix dumb support is quick to put resolved issue.... Toon meer

Bedrijfsgegevens

  1. Informatieservice

Geschreven door het bedrijf

FairShake Inc. was a startup to help everyday people achieve fair resolutions in disputes with the world’s largest companies, by transforming the bureaucratic nightmare of a consumer arbitration claim into a simple, expert-supported online experience. FairShake Inc. shut down at the end of 2023. Read more at the link below on how the consumer justice system can be improved to give more power to everyday people and less power to entrenched corporate interests: https://www.fairshake.com/reform


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

562 reviews

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3,3

Alle reviews

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Beoordeeld met 1 van de 5 sterren

Everyone get your own lawyer Fairshake…is FRAUD

Everyone get your own lawyer Fairshake is scam they don't help you they give you the perception all the way up to the AAA then the screw you like I gotten screw someone from Verizon wireless stole my identity one of its workers in one of the stores in NY let someone come in and get a phone on my account without asking for any identity

5 februari 2022
Review zonder uitnodiging
Logo FairShake Inc.

Antwoord van FairShake Inc.

Hi Daniele,

Sorry to hear you weren't satisfied with your experience. We do our best to support our claimants but we're always looking to improve, including better supporting our users if they reach arbitration. (Our hope is always to see a fair settlement before that point.)

We'll take your feedback into account as we continue to develop our service.

-MK

Beoordeeld met 5 van de 5 sterren

Outstanding company

Outstanding company. fairshake really blew me away with hout amazing they are. not enough stars to give them a proper rating. thanks fairshake

2 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They took care of my business and they…

They took care of my business and they took care of it very very fast without any explanation or hesitation you can trust the fair shake for your personal matters with these phone companies or anything they will take care of you thank God for fair shake because the people that I was dealing with was very ugly to me and did not want to compensate me for nothing but fair shake did thank you appreciate it

1 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very smooth process

FairShake made the process of dealing with Venmo and getting my account access back so much easier. I was badly scammed over Thanksgiving by someone on social media and thought I was paying a friend’s friend on Venmo. The scammer hacked my friend’s Instagram account and pretended to be her through the chat. When I realized I had been scammed, I called my bank and cancelled the pending Venmo payment before it went through. Venmo contacted me several days later, saying I owed them the full amount and my account was frozen until I paid them. I explained the situation and tried to bargain with Venmo multiple times but they had a “sorry, that sucks” attitude. I did some research and found FairShake and decided to give them a try. I submitted my claim and they did all the work. Couple months later, I had my full settlement offer completed. Plus, 20% fee of your settlement offer is honestly not bad cost-wise, considering how high legal personnel fees can be most times. I am very happy with how smooth the whole process was overall.

30 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

it's legit it's true don't hesitate

it's legit. i was skeptical but they came thru. use your credit card to pay their cut so you're covered if you think it's a scam. they went after a wrong caused by t mobil and i got satisfaction, i got paid.

21 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thanks for your hep

Thanks for your help . Didn't know what else to do .. You took care of everything.... thanks again

21 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! It was fast, safe, and very precise. For months (4 months) I was dealing with charges of a closed and cancel line in account with big US internet/phone cable company, Fairshake service helped jump all the loops, and get the communication straight to the place where this was able to been reviewed and cleared. Very worth going trough Fairshake, with no energy nor time wasted, providing me with peace and ease placing an small claim, and providing very precise results. Adding to this, they have wonderful service and treat their customers with a lot of respect. Thank you.

20 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been trying for 4months to…

I have been trying for 4months to getting my money back from priceline. All they did was play me around. Then I saw your post. You did the impossible. Thank you so much!

17 januari 2022
Review zonder uitnodiging
Logo FairShake Inc.

Antwoord van FairShake Inc.

Glad we could help!

Beoordeeld met 5 van de 5 sterren

My experience has been fantastic

My experience has been fantastic. T-Mobile was trying to charge me $685 for a terrible phone. FairShake stepped in and T-Mobile corporate called to personally tell me they would bring the balance to zero. So I saved $625. Very grateful to this team.

17 januari 2022
Review zonder uitnodiging
Logo FairShake Inc.

Antwoord van FairShake Inc.

Thanks, Michael, that's great to hear!

Beoordeeld met 1 van de 5 sterren

For one I am not giving you any money…

For one I am not giving you any money to somebody that I am not talk to and for two T-Mobile owes us money not me all that money there shouldn’t be a bill and it’s already in collections so what the hell are use doing quit scamming people and stop with this or I will get a real lawyer if anybody even deals with you people how could you just think that use our lawyers and you don’t have a phone number .

15 januari 2022
Review zonder uitnodiging
Logo FairShake Inc.

Antwoord van FairShake Inc.

Hi Judy,
Sorry to hear you're not happy to pay for our services. It sounds like you were offered a settlement agreement from T-Mobile. We do ask for payment at that point, although you can defer the charge for 30 days (or more, if the company doesn't complete the settlement by then). If you have questions about why we bill the way we do, you can read more here: https://fairshake.com/billing-faq/
-MK

Beoordeeld met 1 van de 5 sterren

Not a company I'd recommend unless of…

Not a company I'd recommend unless of course you want to get scammed then; yeah, go for it! If you don't want your accounts left in the negative, stay far away from fairshake!

15 januari 2022
Review zonder uitnodiging
Logo FairShake Inc.

Antwoord van FairShake Inc.

Hi Megan,

Sorry to hear you had a bad experience. Could you email us at trustpilot@fairshake.com to let us know what happened and how we can help. If a company is not following their settlement commitments we want to know.

MK

Beoordeeld met 5 van de 5 sterren

Very positive experience

Very positive experience. FairShake helped end an unwanted, toxic partnership with T-mobile. I would definitely recommend FairShake to help with dishonest practices in business.

15 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t trust the “supposed” verdict or them

With all the bad reviews about not getting the settlement money, I understand why they actually charge their fee before you can see that money.
The option to pay only after you get the refund/credit money is not real, they take payment details to use that option and charge you within 30 days - even if you never got your money. So most likely you are going to end up without settlement money and without the money you paid as a fee - not falling for that.
The “turn to us if you did not get your credit” = chase our online bot’s and chase us after we already charged you and will not move a finger as we won’t make more money from you.

12 januari 2022
Review zonder uitnodiging
Logo FairShake Inc.

Antwoord van FairShake Inc.

Hi,

Thank you for the feedback. If you want to let us know about your specific situation you can email trustpilot@fairshake.com so the team can look into it.

We certainly want to make sure our customers get the settlement that they are promised. These are binding legal documents that you sign with the company your claim is against. If you fulfill any requirements on your end (which can include an additional tax form, return of equipment, etc) then we 100% want to make sure the company follows through.

Some companies move slow, and so our system waits until a settlement is 60 days old before we give the option to follow up if you haven't received it. While our default delayed charge is 30 days--by which time we hope you've received the settlement--our team will delay the charge further if a user lets us know the settlement hasn't been received.

I hope this helps.

MK

Beoordeeld met 5 van de 5 sterren

Fairshake Listens and Works

I gave a detailed accounting of my claim of price gouging and deplorable customer service against Altice/Suddenlink. The amount of time I spent on the phone and chat to resolve a fairly simple initial problem with the ISP amounted to over 23 hours. Fairshake listened and did due diligence. I received satisfaction in getting fair settlement but, moreover, I believe Suddenlink listened. We can't let unregulated monopolistic providers treat us like numbers. We are the lifeblood of business.

12 januari 2022
Review zonder uitnodiging
Logo FairShake Inc.

Antwoord van FairShake Inc.

Hi Mark -- glad we could help you get a successful settlement and get your issues heard!

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