I was a little nervous about the shipping process at first, but Falcon Logistics made it easier that I expected. I appreciated being kept in the loop and knowing what was happening with my vehicle.
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Was going into shipping with a lot of trepidation as I kept hearing horror stories of getting scammed & hiking cost after shipping. This was not the case had my tesla model 3 shipped 500 miles & not... Toon meer
Bedrijf heeft geantwoord
All in all a much better experience than I was expecting. My rep, David, was very proactive at keeping me informed. I was worried that there would be extra charges, but that didn't happen. The only mi... Toon meer
Bedrijf heeft geantwoord
They assured me my cars would be picked up with no delays and for an specific price. They called me 2 days after the date the cars should be picked up, blaming the weather blah blah blah and saying... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Falcon Logistics is a shipping company that offers many services. From vehicle shipping services to freight services, we will make sure to transport your goods to the wanted location on time, in the safest way possible. Our main goal is to provide our customers with exquisite collaboration and guarantee them a safe and easy shipment of their products/vehicles for the best price. Integrity, respect, commitment, accountability, teamwork and dedication are the main things we value and we believe that those things are essential for the growth and success of our company. Our team consists of thousands of employees who are educated, professional, ambitious, productive and trained to help you and resolve any issues that may occur.
Contactgegevens
1151 Walker Rd, 19904, Dover, Verenigde Staten
- (800) 816-6490
- support@falconcarship.com
- falconcarship.com
3,3
Gemiddeld
118 reviews
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If I could give negative 8000 stars ⭐️…
If I could give negative 8000 stars ⭐️ I would.. This company seems to be a legit company when you 1st contact them-they seem so nice and willing to assist you with the transport of your vehicle.. I first started working with Alvin - He quoted $1250 to pick up a SUV in West Washington state and delivery to Oklahoma.. Seemed like a ok quote not the cheapest or highest- So I booked 1/3/23 -$150.00- deposit Biggest mistake ever.. First I was told they would pick my vehicle up on a certain day- then their was a problem with the trailer hitch with the carrier - so no pickup and then another date was scheduled then there was weather issues- so no pickup then I requested a refund for my deposit - was tired was being yank around and the “owner” David called me and apologized for the delays and he would do all he could to get my car home. So I gave them another chance. David claimed he book a A+ carrier and he promised the pickup would happen and the driver was gonna call to confirm the pickup - So the driver did call and confirm the date and the next day he called back and says they can’t come due to weather. I’m sorry this was long winded but if you don’t get anything from this - DON’T USE FALCON AUTO TRANSPORT.. Dont waist your time.. BEWARE-You’ve BEEN WARNED!!!
**** update****
My SUV was finally picked up and is now home safe.. 1/26/23
20 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Hello Ms. Crystal, We apologize for the delay and the confusion that happened. Its really not a very usual thing for us as we make sure that every customer is served with utmost quality of service. We still tried our best and we got your vehicle delivered, I am happy about that. We really didn't want to lose you as a customer. We learn from our mistakes and thank you for your feedback. Thanks again!
This was our second car delivery
This was our second car delivery. They were amazing and followed through on everything. Great great great
18 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Hello Michael, Its always been great working with you. I am glad that you have got the same satisfactory service this time as well. We really want you as our customer always. Thanks again!
gereat people to negotiate and ask what…
gereat people to negotiate and ask what u want. great followup work. even got my car delivered super quick.
13 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Hello Mr. Manoj, Thank you for your positive feedback. Its great that you loved our services. Please recommend us to family and friends. It will help us grow. Also please let us know when do you want to ship your car again.
I have to admit I was alittle nervous…
I have to admit I was alittle nervous about using a company to transport my daughters car from Florida to Connecticut.I was contacted by John Gatsby and he answered all my questions and made me feel like I was in good hands.Every step of the way he kept in contact and let me know what was happening with the vehicle.I highly recommend their service and would definitely use them again.And to make it even better it was New Years Day and he responded to my calls.
3 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Hello Diane, I am glad you liked our services. And I am sure you would be confident next time to use our services. Thank you for your positive feedback. We would love to have you as our customer again.
John Gatsby was so helpful. He was beyond helpful. His follow up and organizational skills are meticulous. Your company is very fortunate to have a John as loyal employee
John Gatsby was so helpful. I had to change locations for delivery. He immediately started searching. It was however stressful finding a carrier, due to the weather across the nation. Very understandable.
I was disappointed the cost rose $250 to find a carrier.
The carrier was wonderful. He was very professional and cared about his cargo. Delivery was impeccable.
My entire experience was most pleasant. We are planning to ship another car in the future. Only Falcon
I will definitely recommend Falcon & Mr. John Gatsby.
13 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Hello Ms. Allison, Thank you for your positive feedback. I am glad you liked our services. We try our best to keep the customer at the highest priority. We would love to have you as our customer again.
Great experience
Great experience. Had my car from CA to OK in a day in a half, ahead of schedule. Great price and awesome drivers.
14 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
Great company, great pricing
Great company. On top of everything since the first day and throughout the delivery of my vehicle. John is a great professional and Falcon has the best pricing in the market.
14 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
Great price great service no bull!
Great price great service no bill!
7 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
Fast, Honest, Efficient
I contacted Falcon after the first company I contacted failed completely. John Gatsby was fast in getting me a carrier to transport my truck. He kept me informed all the way. The transporter that picked up my truck was very professional and courteous. My vehicle arrived earlier than expected and in perfect condition. I WILL use Falcon Auto Transport again and I would recommend them to friends or family.
13 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
Tesla model 3 shipping to Alabama
Was going into shipping with a lot of trepidation as I kept hearing horror stories of getting scammed & hiking cost after shipping. This was not the case had my tesla model 3 shipped 500 miles & nothing but wonderful things to say from start to finish. Picked up on time dropped off on time & driver Alex was great. If you need a vehicle shipped I would highly recommend Falcon Auto Shippers. First class & great to deal with.
David
12 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
Great communication
Great communication, easy pick up and delivery.
9 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
Very reasonable price
Very reasonable price, very helpful customer service. It was a very smooth process from start to end and we received our car as expected. I will definitely recommend this company to my friends.
10 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
The absolute best experience I’ve had
The absolute best experience I’ve had. It was my husband and I first time shipping our cars. Another company tried to scam us. I called falcon and within 48 hours are car was picked up and on the way.
10 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
John Gatsby was amazing to work with
John Gatsby was amazing to work with. My first time to ship a vehicle from far away, he kept me informed and updated each step. I would use him again for sure. My truck delivery went smooth.
5 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
First time to have a car transported
First time to have a car transported - and after reading many reviews, was very “cautious”. Falcon did a great job - they were the most reasonable price and they kept me informed. There was a problem with the truck after they left from Chicago. While it was a delay, i was informed and it was still delivered within my time frame.
I recommend this group - they made sure my vehicle was safe and insured, and i would use them again.
Very fair and honest. My contact also had a day off, and someone else covered for them and kept me informed. A good experience.
6 januari 2023
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
I would highly recommend Falcon Auto…
I would highly recommend Falcon Auto Transport. David Smith was great, scheduled the pickup and drop off date for me and the whole experience went without issue. Was very pleased with the service I received. Would definitely use them again
12 november 2022
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
John got me a driver in 2 days
John got me a driver in 2 days . The price was great . The driver responded to my texts to keep me abreast of when he would be arriving. I would use them again .
29 december 2022
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
Truck ship
I went with falcon because they were the only co. that would pick up on a specific day while the others gave me a range of 3 to 5 days to pick up. I wanted an enclosed transport to take my 1985 toyota extra cab in stock condition it looks brand new. they came on the day they said and delivered one day early in perfect condition. I was very impressed by the service I received I would highly recommend falcon to all
28 december 2022
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
John Gatsby was great
John Gatsby was great. He quoted me a price, delivered the car for that price, no tricks or gimmicks and kept me informed as to the location of my car from pickup to transport and final delivery to its destination. He was very professional.
30 december 2022
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
Great to deal with
Great to deal with.
Steve was very helpful
16 december 2022
Review zonder uitnodiging
Antwoord van Falcon Logistics LLC (Dover, DE 19904)
Hello Ronnie, Thank you very much for your review. We are glad that we were able to satisfy you by our service. We would love to see you as a customer again.
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