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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

shipped me polyester shirts instead of linen-cotton, then offered a measly $20 credit. I've appealed charge with credit card co.

Beoordeeld met 1 van de 5 sterren

Money back guarantee my ass. The shirts I bought fit horribly, this company the proceeded to haggle the refund amount (at first 1/5th what i paid, then 1/3rd) when i did not accept that, they just gho... Toon meer

Beoordeeld met 2 van de 5 sterren

I ordered a pair of pants almost a month ago and still havent received them. The tracking number shows they have been in the same spot, Woodridge IL since middle to end of August for whatever reasonin... Toon meer

Beoordeeld met 4 van de 5 sterren

I ordered a pair of pants and shorts. The shipping took about two weeks which was advertised as 5-14 days on the website. The material was good and the items were what I expected. Overall it has been... Toon meer

Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting

Geschreven door het bedrijf

Falour is an online store that specializes in selling outdoor tactical gear at affordable prices without compromising on quality. Our mission began with a passion for tactical gear and a desire to make it accessible to everyone. falour.com | .co.uk


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,7

Alle reviews

(154)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

The worst site ever

Absolutely nothing to do with the UK! Took weeks to arrive & when the trousers eventually did turn up after many emails etc & frustration there was even more frustration with the size of them! Trying to return the half mast piece of rubbish is proving impossible. Avoid at all costs & this Falour site should be shut down

26 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is based in china and I…

This company is based in china and I was misled by the Uk at the end of their name. I think their reviews are not verified. I am still waiting 2 weeks later for a pair of trainers. The tracking app doesn’t appear to work and the company have been incredibly unhelpful.
I am not convinced the shoes will fit once they arrive having looked at the comments on this website and returns obviously don’t happen!! It would be wonderful if we could outlaw companies such as these from advertising in the uk. They are all a ripoff!
Don’t touch them.

19 februari 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Don’t do it

Don’t do it. Nothing to do with the uk - china origin. Ordered 2 sizes up, still looked awful. ‘Easy returns policy’ has been a £10 refund offer so far … suspect they’ll never go back. Thin, stretchy material. Bought a great pair of Craghoppers for the same price (should have done this in the first place). A 2 star only because something did turn up - after 2 weeks I was doubtful. Go to the store or a well known online marketplace

15 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Nearly Two weeks since items ordered

Nearly Two weeks since items ordered, no tracking possible. Items ordered for a holiday , probably will not arrive in time, no mention of long delivery time on their web site.
It just feels like a scam due to lack of communication and time involved and no delivery date in sight.

14 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a pair of medium work trousers

Ordered a pair of medium work trousers. Sent XXL. Asked for an exchange. No response. Asked for a refund no response. Do not recommend this supplier at all. Will be taking up with Trading Standards etc.

6 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely fraudulent site

Absolutely fraudulent site. Trousers sent completely wrong size (36 w 34l). No way is this the correct size. Tried to return to company, just given the runaround. Please don’t order from this company.

27 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Another Customer ripped off

Avoid this company, i ordered a pair of tactical trousers and they were way to small when I asked for a 36 waist and 36 long leg, neither was correct, I asked for a refund or exchange and they refused, they didn't have my size and still refused to pay so don't bother with these people avoid!!!

21 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I do not recommend

I do not recommend
I do not recommend anything related to this company, I ordered a few things for my husband as a gift for Christmas, my order arrived with a 2 week delay jacket wrongly sewn trousers small. I wanted to return them but the seller initially wanted to return me 15f where I paid 143f. a.when I still insisted on returning the goods they sent me the address to the factory to China I would send them there at my own expense. the phone number given on the site is not an active address also because there I wanted to send back the order but I was informed that it is not the correct address. and on the news emails respond only at night but still does not come to an agreement. in one word all the information on the site is a lie - phone address service and easy return within 30 days

2 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Returns Scam

Trousers I ordered were too short. When I asked to return they have been very obstructive. I have been told they need to be sent to china but they will not provide an address and different fees keep being mentioned - return fee, labour fee, re-listing fee but no amounts. Feels like a complete scam

19 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered trousers size 34W36L, received trousers size L, much shorter than ordered

I ordered trousers size 34W36L. The order arrived after 4 working days what was a positive surprise. However, the length of the trousers was 32, not 36, and waist was a bit tight for 34 as well. The label on the trousers was L - no mention of the length.
I contacted the support to request a replacement and after several emails in which they were trying to discourage me from the return (additional fees, etc.) I was given a return address in China. As the support email is Falour_UK I was a bit surprised and requested a UK address but was denied that, as they said they only accept returns to China.
This company is another Chinese scam, so stay clear of them and get your trousers from a UK-based business (which is harder than ever, since businesses like this one do everything they can to hide their origin from customers).

24 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!! they are scammers, not UK based, they are a Chinese company. All of the products are too small compared to UK sizes. They don't do refunds for items that don't fit either. They said I could send back my order but it would be a £30 return fee and £10 delivery fee. This was from a £70 order by the way.

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Chinese shipping

If i knew the products were shipped from China I would have never purchased them. Took 8 days to ship only after I emailed them twice. Now it will be a couple more weeks before I see my pants.

15 januari 2025

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