FalseEyelashes.co.uk Reviews 6.033

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered a lash glue after 4 days i emailed the company customer service I had a prompt reply from Nick with an apologie and a promise to resend which came 2 days later then two days after the original... Toon meer

Beoordeeld met 5 van de 5 sterren

Die Lieferung hatte leider lange auf sich warten lassen, weil das Päckchen von Holland aus nicht zügig weiter geleitet wurde! Ganze 17 Tage dann insgesamt. 👉"Aber"👈 dafür war der E-Mail Kontakt z... Toon meer

Beoordeeld met 5 van de 5 sterren

Really easy to shop and find what you are looking for with lots of choice. Great prices especially on bulk ordering, quick delivery and excellent customer service. Highly recommended and is now my go... Toon meer

Beoordeeld met 5 van de 5 sterren

First time ordering from this company - purchased Elegant Touch nails which I was unable to find anywhere else. Great price (cheaper than I'd previously purchased from a well known discount retailer)... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires
  2. Cosmetische producten leverancier
  3. Cosmeticawinkel
  4. Cosmetica en parfums leverancier
  5. Cosmetica winkel

Geschreven door het bedrijf

You can shop safe in the knowledge that you're dealing with a reputable company when you purchase from us. At FalseEyelashes.co.uk we offer secure payments and comprehensive customer service to our valued customers, just email or call and we'll be happy to help! We also offer prompt dispatch on all orders, a no quibbles return policy, and we only stock 100% genuine products. Our service really is second to none!

Order now at FalseEyelashes.co.uk!

Geschreven door het bedrijf

Secure payments
All payments are processed securely for your complete peace of mind. We accept a range of payment options including PayPal, Klarna, and all major credit/debit cards, including: Master Card and Visa. We also offer a wide range of international payment options for our international customers.
Email & telephone support
We offer comprehensive email and telephone support, whether you've got a pre-sales enquiry, or you need to contact us for any other reason. Simply send us an email or call us on our free phone number!
FREE Royal Mail Tracked delivery in the UK when you spend £20+
Every single order placed at FalseEyelashes.co.uk qualifies for FREE Royal Mail Tracked delivery in the UK when you spend £20 or more. How's that for a deal?
Sameday dispatch before 5pm, Monday to Friday
Order before 5pm Monday to Friday and we'll send your item(s) the very same day! (Excludes Bank Holidays, Christmas Eve and New Year's Eve.) For DPD orders, our cut-off time is 4pm (Also excluding Bank Holidays, Christmas Eve and New Year's Eve.)
60 day 'no quibbles' return policy
If you change your mind about the product you've purchased, or you decide you want to return it, simply send it back to us UNUSED and UNOPENED and we'll be glad to refund you in full - no questions asked!
100% genuine products
We only stock 100% genuine false eyelashes sourced directly from brands and their manufacturers. You can shop with complete confidence that you're buying authentic false eyelashes. We stock big brands including: Ardell, Babe Lash, Doll Beauty, Dose of Lashes, DUO, Eylure, House of Lashes, Kiss, Lilly Lashes, UKLASH and many more.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 1 van de 5 sterren

i had a product which gave me an eye…

i had a product which gave me an eye infection and when emailing to tell them i got the most disguting response ever! the worst customer service i have ever embarked upon do not buy from here, they are rude and careless and spoke to me like a piece of dirt on the floor. i am mortified and disgusted and they won’t offer any compensation for damamge and rudeness they’ve caused. i’ve also looked at other reviews which have said they’ve rejected the claim and accused them of ‘lying’, save your money and buy elsewhere

21 april 2026
Review zonder uitnodiging
Logo FalseEyelashes.co.uk

Antwoord van FalseEyelashes.co.uk

Hi Angel

We politely asked you for a copy of correspondence you'd had from the doctors, along with the batch number from the item you ordered.

You were unable to provide either of the above then said we accused you of lying (when we didn't). You then proceeded to abuse our staff via email.

We will always do our very best to help customers wherever we can, but we do draw the line at abuse and personal attacks on our staff.

When you are able to provide the information we've asked for, and you're able to email our staff without abusing them, we'll be glad to assist you further.

Looking through your Trustpilot profile, this is not the first 1 star review you've left, or the first time you've asked a company for compensation?

In conclusion, this review is incredibly wide of the mark and our 5800+ 5 star reviews really do speak for themselves. Genuine customers reading this who have a question or an issue with their order are invited to email us at hello@falseeyelashes.co.uk, where one of our team will be glad to assist further.

Yours

The FalseEyelashes.co.uk Team

Beoordeeld met 5 van de 5 sterren

Ordered a lash glue

Ordered a lash glue after 4 days i emailed the company customer service I had a prompt reply from Nick with an apologie and a promise to resend which came 2 days later then two days after the original glue turned up. I emailed them to let them know that the original had arrived, I said I would pay for it as it was not there fault but they were so kind as to give me the second one. First I would like to say the customer support was first class and second the glue is the best lash glue I have ever had. So thank you. Will be ordering my lashes from them as well in the future.

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’d already bought the lipliner

I’d already bought the lipliner, and forgotten about it. When I started to use it thought it was an expensive purchase. Looked it up on line to find out where I could buy it again and discovered your website. I ordered 4 lipliners, 2 lipsticks and a mascara for about £20. Fantastic. I usually buy top end, I mean expensive brands, but on the strength of what I’ve bought, I will be sticking with yourselves. Lipliner and mascara, best I’ve used. Thank you.

8 maart 2026
Beoordeeld met 5 van de 5 sterren

Worth the hype!

I had read a review about the sweed brown mascara and, although I didn’t quite believe all the hype, I decided to try it anyhow. It arrived within a day of ordering. Well, it is a fantastic product! It looks natural, significantly lengthens the lashes and isn’t clumpy. The applicator brush applies the mascara evenly.

I also offered a lip stain which is an excellent alternative to matte lipstick. It’s great as a lip liner, combined with my usual lip balm - excellent.

Great products a and service from this company!

14 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lots of Choice

I prefer using false eyelashes to mascara and go through lots of sets. Finding this company has been a godsend as they have a huge range and delivery is fast.

28 januari 2026
Beoordeeld met 5 van de 5 sterren

Great selection

As MUA I love the lash selection available , the tips on eye shapes , and the prompt delivery which is great for my business

17 februari 2026
Beoordeeld met 5 van de 5 sterren

Fantastic prompt friendly customer service

Fantastic prompt friendly customer service. I accidentally ordered the wrong set of eyelashes but FalseEyelashes.co.uk were more than happy to exchange them for the ones I wanted. Great communication and friendly understanding staff. Highly recommended. Thank you.

4 maart 2026
Review zonder uitnodiging

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