Expert team with good communication I bought two items from them ,they provided and support by information which I needed before and after sale. Their products are professional ,pay on what you ge... Toon meer
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Lees wat reviewers zeggen
My 1000w kit stopped working. Via Famex WhatsApp support I was asked to do some troubleshooting and since that didn’t work they asked me to send my controller to them. After confirming that the contro... Toon meer
Bought an electric scooter from them about 6 months ago. Best investment ever, I am a uni student and my accommodation is about 30 min walk. Been using it everyday and it's been such a life saver. Had... Toon meer
Everything is fine with the sensor, total satisfaction. However, Hermes does not deliver the package reliably. Despite giving you the delivery address, Hermes delivered to the ordering party's address... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
wholeseller, Retailer, Designer of Electric Bike Conversion Kit, Electric Bike, Electric Scooter
Contactgegevens
9, UB7 9EJ, WEST DRAYTON, Verenigd Koninkrijk
- 07767778790
- info@famexride.com
- famexride.com
4,4
Uitstekend
88 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was sent the wrong controller but…
I was sent the wrong controller but have been told I need to wait for them to receive the controller back before sending the correct controller
29 oktober 2023
I sent parts back as they are now stuck…
I sent parts back as they are now stuck with royal mail and won't be delivered as famex never gave me a address no so have bought replacement parts at cost of 195 pounds tried emailing them and my messages being blocked I will never recommend or buy from these jokers
25 augustus 2023
Antwoord van FAMEX Ltd
Hi Dai Teller, A. You can find our address on our website. We provided you our address with the text and email, you had many communication with us through email, phone call and text messages. IF you do not know our address, so may I asked you where did you ship your parcel. B. You sent the parcel to us and you provide us the tracking No. it freeze on your local Post Office. So you need to refer your local Post Office and trace the matter. C. You wrote us, you changed your mind and need a new parts. so you gave the order for new parts. D. We never block any email from our system, please check to which email you sent your messages. Meanwhile you have our detail and you contacted us by PHONE, TEXT and email. Regards
Great customer care from this…
Great customer care from this professional business . Always there to talk and help me set up the kit on my bike . And great quality products .
25 juli 2023
Best ebike kits in the UK.Best customer…
Best ebike kits in the UK.Best customer support if you need any help or assistance!
4 september 2023
Review zonder uitnodiging
Ordered a few things and have been happy
I have ordered a few e-bike kits and parts from here and been able have been happy with all my orders.
One time they didn’t have an item in stock that I needed and so I contacted them to get it back in stock so I could order which they did with in 48 hours.
14 augustus 2023
Great company quick to help and quick…
Great company quick to help and quick service thanks guys and girls
25 juli 2023
Faultless service and premium products
2 augustus 2023
The help I had was excellent and I…
The help I had was excellent and I managed to solve my problem thank you very much 👍🏽
9 juli 2023
Great pannier - just what I wanted!
It really is all I wanted - it is great, waterproof etc
10 juli 2023
Best customer service I have had anywere
First time ordering a kit no exsperiance and the gentleman spent 2 days on the whatsapp helping me out to fit to size up everything absolutely would recommend one of the most helpful businesses I have used 10/10
28 juni 2023
Review zonder uitnodiging
10/10 famex are best in the game
If your looking for ebike kits with ten out of ten customer services theys are your guys. Famex go out of there way to sort problems. And help no end.
By far the best in the business.
19 juni 2023
Good costumer service
I will definitely recommend this company for having good customer sirvice in shipping my order to CANADA. I got my order in 3 days. Thank you guys..
7 juni 2023
Quick delivery
28 mei 2023
2000w 52volt ebike kit
Great service and communication these guys know their stuff my bike is awesome and powerful well recommended for anyone wanting to transform their bike
8 mei 2023
This company is one of the best…
This company is one of the best companies and the customer service is very very very good.
** And I say that about my experience with this company
14 mei 2023
Review zonder uitnodiging
good work...
15 april 2023
Helpful with quick service
31 januari 2023
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