Family Credit Management Reviews 573

TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We feel so very well supported working with Family Credit Management. No nonsense, just real solutions to help us regain our financial stability. They are professional and they have a good grasp of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Family Credit Management has been a breath of fresh air and life changing. The monthly burdens we had have now lessened and FCM is taking care of each payment. They are great communicators and support... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was stressed before without knowledge where or who to trust with my debt relief! But I am glad and relieved that I made a good choice going with Family Credit to help me! I look forward to working c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Family Credit Management is by far a blessing. They are so super easy to work with, completely transparent, always available for my loads of questions and advice. Their process of working with your cr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schuldbemiddelaar
  2. Kredietadvies

Geschreven door het bedrijf

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

573 reviews

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4,9

Alle reviews

(573)

573 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Chris Stone is wonderful

Chris Stone is wonderful! He helped me and most of all listened to my story and was patient. He kept me informed of all the steps necessary to get started.

30 juni 2026
Beoordeeld met 5 van de 5 sterren

Jennie was AWESOME

Jennie was AWESOME! There was no judgement, she answered all my questions quickly, the one time I had to speak with her... she was very pleasant.
For the first time in years, i'm hopeful that we will get out of our debt mess and I'm thankful that I found your company.

24 juni 2026
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Antwoord van Family Credit Management

I had to share your review with Jennie, and it absolutely made her day.

So many people worry they'll be judged when they ask for help with debt, especially if they've been carrying that stress for a long time. We want every conversation to feel different. Taking the time to answer questions, explain how our nonprofit debt management program works, and help people understand their options with kindness and respect is one of the most important parts of what we do. I'm so glad that's the experience you had with Jennie.

What really made me smile was reading that, for the first time in years, you're feeling hopeful about your financial future. That's exactly what we hope for. A debt management plan is about more than making one monthly payment. It's about having a clear plan, knowing you have people in your corner, and finally feeling like there's a way forward.

Thank you for trusting Family Credit Management. Jennie will be cheering you on, and all of us are excited to see you continue making progress toward financial freedom.

Beoordeeld met 5 van de 5 sterren

I was stressed before without knowledge…

I was stressed before without knowledge where or who to trust with my debt relief! But I am glad and relieved that I made a good choice going with Family Credit to help me! I look forward to working closely with them to reach my financial freedom!

24 juni 2026
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Antwoord van Family Credit Management

Finding someone you can trust when you're looking for help with debt isn't always easy, so I'm really glad you found Family Credit Management.

There are a lot of companies promising to solve debt problems, and it can be hard to know which direction to go. That's why we believe people should have the time to ask questions, understand their options, and learn how our nonprofit debt management program works before making an important financial decision. We never want anyone to feel pressured. We want them to feel informed and confident about the choice they're making.

I love that you're already looking ahead to financial freedom. That's exactly what this process is about. One step at a time, one payment at a time, and knowing you have people who genuinely want to see you succeed.

Beoordeeld met 5 van de 5 sterren

Very informative

Very informative, professional and kind.

23 juni 2026
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Antwoord van Family Credit Management

Thank you for taking the time to share this.

There can be a lot to sort through when you're looking for help with debt, and everyone deserves clear answers and honest information. Taking the time to explain how our nonprofit debt management program works, answer questions, and make sure people understand their options is something we care a lot about. Just as important is making sure every conversation is met with kindness, patience, and respect.

I'm really glad that's the experience you had. Whether it's next week or next year, if you ever have a question, we're always just a phone call, email, or text away.

Beoordeeld met 5 van de 5 sterren

Great Program

Very helpful, program is very manageable

23 juni 2026
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Antwoord van Family Credit Management

Thank you for taking the time to share this.

One of the things we hope people find with our nonprofit debt management program is exactly what you described: a plan that feels manageable. Having one monthly payment and a clear path toward paying off debt can take away some of the stress and make it easier to stay focused on your goals.

We're so glad you've had a positive experience with Family Credit Management. We appreciate you trusting us, and we wish you continued success as you work toward becoming debt-free.

Beoordeeld met 5 van de 5 sterren

Outstanding client support

We feel so very well supported working with Family Credit Management. No nonsense, just real solutions to help us regain our financial stability.
They are professional and they have a good grasp of what the various credit card companies will agree to for repayment terms. We've had no surprises and they are always there when we have a question or a concern.

4 mei 2026
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Antwoord van Family Credit Management

Thank you for taking the time to share your experience.

Feeling supported is such an important part of the process. Managing debt isn't just about lowering payments. It's about having someone you can count on to answer questions, explain what to expect, and help you feel confident every step of the way. We never want people to feel like they're figuring it out on their own.

Working with creditors is another part of the process that often brings people peace of mind. For more than 30 years as a nonprofit credit counseling and debt management organization, we've worked with most major credit card issuers and understand the repayment options they may offer through a debt management plan. While every situation is unique, our goal is always to help clients find a realistic path toward financial stability without surprises along the way.

More than anything, I'm glad you've felt like you always know what to expect and have someone you can count on when questions come up. That's exactly the kind of experience we hope every client has, and we appreciate you letting us be part of your journey.

Beoordeeld met 5 van de 5 sterren

Customer Service and extremely…

Customer Service and extremely knowledgeable about her position

23 juni 2026
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Antwoord van Family Credit Management

Thank you for taking the time to share this.

When you're looking for help with debt, having someone who can answer your questions, explain your options, and make everything a little easier to understand can make such a difference. We want every person who contacts Family Credit Management to understand how our nonprofit credit counseling and debt management program works, what to expect, and to feel confident they're making the financial decision that's right for them.

Thank you for trusting Family Credit Management. We're so glad you've had a positive experience, and we'll be here whenever you need us.

Beoordeeld met 5 van de 5 sterren

Family Credit Management is a Peace of Mind

Family Credit Management has been a breath of fresh air and life changing. The monthly burdens we had have now lessened and FCM is taking care of each payment. They are great communicators and supportive! Thank you FCM!

21 juni 2026
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Antwoord van Family Credit Management

Thank you for taking the time to share your experience.

Knowing that some of the financial stress has been lifted is really wonderful to hear. One of the goals of a nonprofit debt management plan is to make repayment feel more manageable, so people can spend less time worrying about multiple payments and more time focusing on moving forward.

Clear communication and ongoing support are just as important. Questions come up, life changes, and everyone deserves to know they have someone they can count on along the way. That's something we've always believed at Family Credit Management, and it's something we'll continue to be here for.

Thank you for trusting Family Credit Management. We're so glad we've been able to help make things a little easier, and we wish you continued success as you work toward becoming debt-free.

Beoordeeld met 5 van de 5 sterren

Very helpful and they have speedy…

Very helpful and they have speedy response times ! Thank you!

22 juni 2026
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Antwoord van Family Credit Management

I'm really glad you've had such a positive experience.

When questions come up, it's nice to know you won't be left waiting for an answer. Whether someone has a question about their debt management plan, nonprofit credit counseling, or simply wants to better understand their options for paying off credit card debt, we want it to be easy to get the information and support they need.

We really appreciate you choosing Family Credit Management. We'll be here whenever you need us.

Beoordeeld met 4 van de 5 sterren

Easy process to get started

Made it super easy to sign up and very proactive and kind and make it known they want to help people in stressful times

22 juni 2026
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Antwoord van Family Credit Management

I'm so glad you've had such a positive experience.

Being proactive, answering questions, and making sure people know they're not facing financial stress alone is something we care a lot about. Taking the time to explain how our nonprofit credit counseling and debt management program works, answer questions, and help people understand all of their options is an important part of what we do. We want everyone to feel informed, supported, and confident in whatever financial decision is right for them.

Thank you for sharing your experience. It means a lot that you trusted Family Credit Management, and we'll be here whenever you need us.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, I haven’t made my first payment yet but so far the experience has been amazing!

22 juni 2026
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Antwoord van Family Credit Management

Taking those first steps toward getting help with debt can sometimes feel a little overwhelming, so it's really nice to hear you've had such a positive experience right from the beginning.

Taking the time to answer questions and explain how our non-profit debt management plan works is something we care a lot about. We want people to feel comfortable before they ever make their first payment because choosing how to deal with debt is an important financial decision. That's why we never rush the process. Instead, we want people to have the time, information, and support they need to understand all of their options and choose what feels right for their situation.

Thank you for trusting Family Credit Management. We're honored to be part of your journey, and if you ever have a question or just want to talk something through, we'll be here.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, great communication and willingness to work with my case

14 april 2026
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Antwoord van Family Credit Management

Thank you for your review.

Of all the things you could have mentioned, we're especially glad you highlighted our willingness to work with your specific situation.

For more than 30 years, one of the things that has set Family Credit Management apart is our willingness to take on complex situations and work through challenges that don't always fit neatly into a box. Every financial situation is different, every creditor is different, and sometimes finding the right path forward requires a little extra effort.

We're also happy to hear that communication stood out to you. Keeping people informed and making sure they know what to expect can go a long way toward reducing the stress that often comes with financial challenges.

Thank you for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Our representative was helpful

Our representative was helpful, patient and guided us throughout the entire process. All questions answered skillfully, friendly and spot on. Thank you!

18 juni 2026
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Antwoord van Family Credit Management

Thank you for your review.

We shared your review with Erica, your credit counselor, and I think it's safe to say you made her day.

Patience, guidance, and answering questions are three things that Erica brings to every conversation, so we're not surprised those stood out to you. We actually encourage people to ask questions. The clients who take the time to understand their options and stay engaged in the process are often the most successful.

Making sure people feel informed and comfortable with the decisions they're making is an important part of the process. We're glad Erica was able to provide the support and guidance you needed along the way.

Thank you for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Very quick to respond and super helpful…

Very quick to respond and super helpful making it easy to understand.

18 juni 2026
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Antwoord van Family Credit Management

Thank you for your review.

Honestly, making things easy to understand is harder than it sounds.

Most people who contact us are already dealing with enough stress. They shouldn't have to learn an entirely new language just to understand their options. Sometimes the most valuable thing we can do is answer questions, explain things clearly, and make sure people feel comfortable with the next step.

We're especially glad you mentioned responsiveness. When someone reaches out, they're usually looking for answers, not waiting and wondering. We know how important it is to get information quickly when you're making financial decisions.

It's nice to know that stood out to you.

Beoordeeld met 5 van de 5 sterren

You would be surprised that not many…

You would be surprised that not many people know about these types of nonprofit services (that includes me). Instead, many turn to debt consolidation programs with high interest rates or expensive loans from for profit companies. I was pleasantly surprised by this organization and received excellent service. I highly recommend them to anyone looking for financial assistance and guidance. Special Thanks to Jennie B.

17 juni 2026
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Antwoord van Family Credit Management

Thank you for sharing your experience.

I couldn't wait to share your review with Jennie. She was thrilled to read it.

One thing that really stood out to us was your comment about not knowing nonprofit credit counseling and debt management services like this existed. Honestly, we hear that all the time. For more than 30 years, one of our biggest challenges has been simply getting the word out that there are nonprofit organizations dedicated to helping people improve their financial situation without turning to high-interest loans or costly debt consolidation options.

We're glad you found us and even happier that Jennie was able to provide the service, guidance, and support you were looking for. Helping people understand their options and find a path that works for their situation is what this is all about.

Thank you again for taking the time to share your experience and for helping spread the word to others who may be looking for a better way forward.

Beoordeeld met 5 van de 5 sterren

Grateful for the help I received from Family Credit Management

I felt overwhelmed by bills and the ability to meet all requirements of payments. Family Credit Management was able to address my creditors and work on a repayment plan which enabled me to have peace regarding the accounts. I am so grateful!

14 juni 2026
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Antwoord van Family Credit Management

Thank you for sharing your experience.

I can't tell you how many people we talk to who feel exactly the same way. Keeping up with multiple bills, multiple creditors, and trying to make everything fit into a monthly budget can be incredibly stressful and overwhelming.

One of the biggest changes people experience isn't just having a repayment plan in place. It's the relief that comes from knowing there's a plan, knowing their creditors are being worked with, and knowing they don't have to carry all of that stress by themselves anymore.

For more than 30 years, Family Credit Management has helped people take control of situations that once felt overwhelming. We're glad we were able to help create a path forward that gave you some peace of mind.

Honestly, of all the things you mentioned, that's our favorite part of your review.

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