Fancydress.com Reviews 

2.020
•
TrustScore 1.5 uit 5

1,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Decent quality costume for the price and good customer service. Ordered two Peaky Blinders costumes for the Immersive show. Quality was as expected for the price - you couldn't wear this to a job in... Toon meer

Beoordeeld met 1 van de 5 sterren

They are money stealers. I spent $62 on a costume, the mask came damaged (missing an entire strap making it unwearable). I contacted them for assistance and to get a replacement mask and they offere... Toon meer

Beoordeeld met 1 van de 5 sterren

Costume jamais envoyé ! Aucune trace de départ de l entreprise Remboursement spontanément proposé mais bien entendu ils ne remboursent pas les frais d expédition alors que le costume n est jamais pa... Toon meer

Beoordeeld met 1 van de 5 sterren

Potential Scam Company. Ordered a Safari Outfit in Mens "Large" It only just fits my 12yr old brother. Tried to contact them via phone and email. Phone disconnects after 3 seconds and emails boun... Toon meer

Bedrijfsgegevens

  1. Kostuumwinkel

Informatie afkomstig van verschillende externe bronnen

Let your imagination run wild with our huge range of fancy dress for men, women, kids and babies. Whether you're preparing for a stag do, looking to scare this Halloween, cosplaying at the next Comic Con or can't wait for Christmas, our outfits will transform you into any character. With hundreds of new lines being added every month, you'll find the most popular and trending themes online – all with next day delivery!


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,6

Alle reviews

(2.020)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren
Logo Fancydress.com

Antwoord van Fancydress.com

Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards,

Beoordeeld met 1 van de 5 sterren

Poor quality goods and Angel costume…

Poor quality goods and Angel costume which had wings and wand in the picture online actually came without both. Won’t be using again and would not recommend.

5 december 2021
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Antwoord van Fancydress.com

Thank you for your feedback. We are really sorry to hear that about your experience . please check your inbox as we have emailed you directly. Apologies for any inconvenience caused . Kind regards, Customer Service

Beoordeeld met 1 van de 5 sterren

Didn't turn up!

5 december 2021
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Antwoord van Fancydress.com

Hi

Thank you for your review .

We can see an email was sent to you on 29/11/21 at 09.53 to state it was out of stock and a full refund was issued .If you have not received this or have any questions please let us know.

Beoordeeld met 5 van de 5 sterren

I ordered the incorrect size

I ordered the incorrect size, rang them the day after and they answered the phone immediately, cancelled the order & gave me a refund no problems. I reordered the correct size, it arrived very quickly. Good quality fancy dress costume. Brilliant service. Would definitely use again. Thank you

4 december 2021
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Antwoord van Fancydress.com

Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service.

Beoordeeld met 1 van de 5 sterren

Terrible

Terrible
They canceled my order after 2 days
Left me with no other options
Won't use again

4 december 2021
Logo Fancydress.com

Antwoord van Fancydress.com

Hi

Thank you for your review .

We can see an email was sent to you on 29/11/21 at 09.52 to state it was out of stock and a full refund was issued .If you have not received this or have any questions please let us know.

Beoordeeld met 5 van de 5 sterren
Logo Fancydress.com

Antwoord van Fancydress.com

Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service.

Beoordeeld met 1 van de 5 sterren

I ordered the kids elf costume on…

I ordered the kids elf costume on Wednesday. I paid £7.99 for next day delivery..my child needs the costume this morning and now has got to go to school in normal clothes has the costume didn't arrive yesterday. I'm fuming. I've tried to get in contact with the company and received no reply.i will be going to trading standards. Looking at other reviews it looks like this is a common problem .one very unhappy ex costumer and a very sad let down child has well.

3 december 2021
Review zonder uitnodiging
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Antwoord van Fancydress.com

Hi Thank you for your feedback. We are really sorry to hear that about your experience . We can see this issue has been resolved and we have spoken to you on 3/12/21 please check your inbox as we have emailed you directly. Apologies for any inconvenience caused and thank you for your time. Kind regards, Customer Service

Beoordeeld met 5 van de 5 sterren

It was quick and easy and arrived in…

It was quick and easy and arrived in the time frame said. Very easy website and the sizes seem generous.

2 december 2021
Logo Fancydress.com

Antwoord van Fancydress.com

Thank you for your 5-star feedback. We are happy that you are pleased with your items .

Beoordeeld met 1 van de 5 sterren

Zero rating bought a Freddie mask for…

Zero rating bought a Freddie mask for Halloween paid 43 for mask an special delivery for it to arrive in time mask looked nothing like Freddie can only describe it as a burnt looking slough off the goonies sent back tracked delivery still waiting for a refund. Terrible service they keep emailing asking for tracking an reason for return that I have emailed numerous times would stay well clear never recommend to anyone I know

25 november 2021
Review zonder uitnodiging
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Antwoord van Fancydress.com

Please kindly confirm your order number so that I can look into this for you.
I look forward to your response.

Beoordeeld met 1 van de 5 sterren

cheap rubbish

bought some googles from them for a ghostbusters costume came smashed up in a box, no number on there website to sort out problem . wouldn't use the company again

10 november 2021
Review zonder uitnodiging
Logo Fancydress.com

Antwoord van Fancydress.com

Hi , Thank you for your feedback. We are really sorry to hear that about your experience . We can see this issue has been resolved on Nov 10 14:37 please check your inbox as we have emailed you directly. Apologies for any inconvenience caused and thank you for your time. Kind regards, Customer Service


Beoordeeld met 5 van de 5 sterren

Quick

Quick, efficient service. Costume I bought was a morph suit boil monster version. This was amazing guys that you

5 november 2021
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Antwoord van Fancydress.com

Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards

Beoordeeld met 5 van de 5 sterren

the first outfit arrived

the first outfit arrived, minus the hat, which I mentioned to them.
They sent out a whole new outfit and said I could keep the other one!

Anyway, outfit is lovey, comfortable. Had to adjust the collar slightly as it was too tight (I was gigging in it on Halloween).
Other than that, loved it, everybody else love the outfit. So I still have both outfits!
Would definitely recommend.

2 november 2021
Logo Fancydress.com

Antwoord van Fancydress.com

Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards

Beoordeeld met 3 van de 5 sterren

Ordered the plague Dr costume

Ordered the plague Dr costume, came in good time. Unfortunately strap Broken on mask so wouldn’t fit properly. The belt that came with it would only just about fit a 6year old!

1 november 2021
Logo Fancydress.com

Antwoord van Fancydress.com

Thank you for your feedback. We are really sorry to hear that about your experience . please check your inbox as we have emailed you directly. Apologies for any inconvenience caused . Kind regards, Customer Service

Beoordeeld met 1 van de 5 sterren

Zero rating

Zero rating
Item was ordered for Halloween and it didn’t arrive till 1st November, therefore I had no costume for a party I was going to !!
Not impressed !! As it was a Halloween outfit surly not difficult to assume I want it for Halloween is it ??? Should have been posted sooner
Discusting service !!

1 november 2021
Logo Fancydress.com

Antwoord van Fancydress.com

Hi Thank you for your feedback. We are really sorry to hear that about your experience . We can see this issue has been resolved and a refund issued. please check your inbox as we have emailed you directly. Apologies for any inconvenience caused and thank you for your time. Kind regards, Customer Service

Beoordeeld met 5 van de 5 sterren

Good service

I ordered a superman and an Alice in wonderland costume, they arrived very quickly, and are very good quality. Very pleased with the service

1 november 2021
Logo Fancydress.com

Antwoord van Fancydress.com

Thank you for your 5-star feedback. We are happy that you are pleased with your items and our service. We look forward to your next purchase with us. Kind regards,

Beoordeeld met 1 van de 5 sterren

Awful shipping time and horrible customer service

I ordered a Halloween costume on October 6th and did not receive it for halloween. I emailed their customer service which told me I'll only receive a refund when the package gets back to them. So basically it's on me to send the package back to them to get my refund when I didn't even get to use it for Halloween. Awful experience... highly recommend never using this website.

1 november 2021
Review zonder uitnodiging

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