Farmwood M & E Services Ltd Reviews 

I work for a block management company in Southampton and had to use Farmwood M & E Services ltd in connection with a fire suppression system in one of the blocks I manage.

The service from the outset was impeccable and friendly and very professional.
The communication was excellent and on site communication and help superb, and would highly recommend them as a company and organisation.

MVHR system in our apartment required servicing - the service provided by everyone I spoke to was professional at every step - Denise in the booking team was extremely efficient and kept me up to date with booking date while awaiting arrival of some parts for the service, and the engineers on the day were friendly, informative, and efficient. I would recommend Farmwood to anyone requiring their services.

Very professional and well organized. Needed my flat's ventilation system maintained as it was not working. Booking with Denise the service coordinator was very good, all my questions were answered. They established the system model and ensured the engineers would bring spare parts. They came and serviced the unit and got it working again in no time. Luke and Owen were very friendly and professional and explained how the system worked including how the boost function worked. Thank you!

Had a Domus HVAC system as part of a new build That needed some work and setup. The Farmwood team gave me a quote, after I accepted I was able to book a day for the visit, they showed up on time, the installed a new wireless switch, balanced the system answered all my questions on how it woks and gave me advice on how keep it working. Received a worksheet and invoice the following day detailing the work etc. Very very professional and excellent service end to end. 100% recommend them.

EXCELLENT SERVICE FROM 1ST PHONE CALL TO RECEIVING INVOICE. MOST IMPRESSIVE COMPANY POLITE & HELPFUL STAFF. LUCAS THE ENGINEER EXPLAINED EVERYTHING I NEEDED TO KNOW,LEFT EVERYTHING VERY CLEAN AND TIDY WHEN FINISHED. WILL DEFINITELY USE AGAIN & WILL RECOMMEND TO OTHERS

Farmwood repaired a faulty ventilation unit in my flat. The service from start to finish was extremely professional, prompt, and helpful. I would highly recommend their services.

Good service from start to finish. Good communication from the customer team. The engineer did their job well and very happy with the work done. I gave a four star instead of five since the price is a little higher than some other companies and there's a little bit of chasing of the invoice team. But overall, good quality work and would recommend this company.

The engineer was efficient, tidy and helpful.
Very satisfied.

Excellent service from Farmwood, from the initial booking of the appointment to the engineers' visit itself. Fully PPE'd and Covid H&S compliant, politely explained exactly what they'd be doing, did it efficiently and provided a full report the next day.

Their engineer arrived on time. The job was done with efficiency and they were very tidy. We were given an excellent description of the job needed. It was encouraging to see that the engineer was accompanied by an enthusiastic trainee. A seriously good company. Brian Henry

Have just had Farmwood come in to repair the air ventilation unit in my flat. Their team has been helpful and friendly, from my first point of contact, Leigh who coordinated the visit and kept me updated, to Harry and his colleague who carried out the repair quickly and professionally. Would definitely recommend.

Excellent service.
Really helpful engineer, did a brilliant job and was happy to explain it all to me.
Would definitely use this firm again.
Covid aware too.

Our engineer arrived onsite with full PPE and was polite and efficient. A very positive experience given the current circumstances!

Excellent service from Farmwood from start to finish. Specifically: Booking the service appointment with the administrative staff, review of estimated costs, discussing in advance the scope of work with an engineer and excellent service from the on site team (Evan and Kurt) who resolved the technical fault with the system. The team arrived on time, on schedule and provided courteous service. I also note the procedures Farmwood followed (mask, gloves, distancing) to provide a safe service despite COVID19

Raz from Farmwood M&E Service attended my property today and he fixed all the issues with my ventilation system.

I would like to note in writing here how satisfied I am with his service and his general customer services attributes which I believe exceeded expectations.

Based on my experience, I strongly recommend Farmwood M & E Services.

Please see the attached which hopefully will explain why we were so impressed with Farmwood M & E Services Ltd.

Pauline Hoare

Farmwood were really helpful and quick to respond. Wendy, dealt with all my queries and the guy, Andy who came out was brilliant - quick, efficient and explained everything really clearly.

Farmwood are an excellent company to deal with, efficient and reliable from the lady who takes the details to the engineers who visit.

The company knows their products and are very professional, Harry and Jack did an excellent job, arrived on time, were professional, courteous and explained all as they carried out the work. Thanks also to Lainey for doing such a good job of organising their visits and ensuring everything went to plan.

I was very pleased with the attitude of the engineer (Andy Martin) who attended the call out. He displayed a lot of patients as he was kept waiting, understanding and professionalism in completing the task at hand.

Andy came in and did the job quickly and cleanly.

All up and running again.

Many Thanks Andy

Dave George at Wessex House