Fast Skips Reviews 1.322

The ordering process was easy, I was telephoned to confirm details of skip, the delivery and collection happened between 7am and 8am on both dates and the overall price was very competitive.

The email order confirmation stated 'Unless advised otherwise, our fleet will deliver and remove the skip between the hours 5am -5pm (Monday to Friday)'. I queried this on pickup and was told they did not actually open before 6am so you do not need to be up for 5am if you need to be there for the skip to be dropped off and picked up if needed.

The skip did not come on the day it was booked for and took a number of phone calls to get it sorted out

Great company, will order from them again skip delivered on time

They have a booking system so I booked for Friday then the company rang me at 3:30pm on Friday saying that can deliver can we move it to Monday but said no as that was no good for me 🙈

Had to cancel order. After booking no email confirmation until 3 days when chased by phone call and they informed skip delivery will be 3 working days after plus weekend in middle so 5 days late, it was booked for special job due to building works.still waiting for full refund. I will pay more to other providers and at least get on time.

Great service

Great service on time

Booked a delivery date on their website to then be told they don’t have availability in that date. Once skip was delivered getting them to collect it is a nightmare, B&M don’t answer the phone and on email they stated they’ll collect the skip sometime in the future. Basically using my drive as storage solution for their skips.

Absolutely terrible service. I ordered a skip a week before to be confirmed by the website it would be delivered on the Wednesday.
On Tuesday the day before I received an email saying they couldn’t deliver the skip till Thursday due to high demand. I was ok with this until the following day which was Wednesday the original delivery day only to receive another email making up more excuses for the new delivery date of Friday. Now two days late. I called them up to explain how angry and frustrated I was with all of this. Only to be met with a company attitude of so what do you want the skip or not. No discount offered so I cancelled the order. Had to wait a full week for a refund. I’ll never use this service again.

Shockingly bad customer service.
Skip arrived 2 days late which held up tradesmen competing work.
Unable to speak to anyone about the issue, answer machine only.
Left messages but didn't get a call back.
No reply to emails.
Still waiting for a call back about collecting the skip.
Worst customer service I've ever come across.
If you're thinking of using this company due yourself a faver and don't bother there utterly useless.

Order a skip online and paid to then be emailed that wasn’t available so had to refund

Made a telephone query to ensure they could deliver on a specific date which they confirmed and I booked online. Later received a call to advise they couldn’t deliver on the date they had previously confirmed. They did deliver early the next day but felt a bit let down. Collected on 8th day after delivery.

They had to re schedule twice before the weekend, then tried to move it too Monday which I couldn’t do so they offered me a refund and to cancel it.. I’m still waiting for my refund it’s been over 1 week

The overall price is fantastic, delivered and collected fast. Customer service is excellent. Will recommend and be back myself.

Skip delivered ss arranged. Driver eas helpful

Diabolical. Messed up order. Arrived day and half late. Unhelpful.

I used skips few times a month but definitely will not use or recommend this company. Definitely NOT fast!

I would give zero stars if i could, I've had the skip on my drive for nearly 2 months, every time I call i am told the collection is next week, I have had to contact the walsall council.

DO NOT HIRE A SKIP FROM HERE

Competitive price. Skip was booked and paid for, for a Friday but it was cancelled as they couldn’t deliver one until the following Monday. Payment was refunded within 5 days.

skip was delivered and collected on time, and the staff were helpful