Fastway Couriers South Africa Reviews 

I received a message on my whatsapp to pay for my shipping,with the link given,it doesnt open and i tried to contact them still i am not winning no one helps

FASTWAY COURIERS IS NOT EVEN WORTH OF THEIR NAME.
THIS IS MY SECOND TIME THAT THEY HANDLE MY PARCEL. FIRST TIME THEY DELIVERED MY HUSBANDS PARCEL WHILE MINE WAS WITH FAST WAY 2 DAYS BEFORE HIS PARCEL.THEN TOLD ME THEY ONLY DELIVERY IN KATHU NORTHERN CAPE ON TUESDAY AND THURSDAYS MY PACKED WAS WITH THEM IN KURUMAN ON A MONDAY BUT NOT DELIVERED THE TUESDAY.THE PERSON AT KURUMAN IS A NASTY DISRESPECTFUL LADY THAT PUT THE PHONE DOWN WHILE IM STILL TALKING. NOW MY SECOND PARCEL IS SHOWING IT IS IN TRANSIT TO KURUMAN FOR THE LAST 3 DAYS. HOW IS THIS POSSIBLE? SO ANOTHER WEEK PASSED AND STILL NO PARCEL!!!
FASTWAY YOU ARE DISGUSTING

Not good at all takes way to long i had to drive to witbank because of a delay and my parcel was still not even there

The Bloemfontein branch is the most useless, unprofessional courier that I have ever used, unfortunately due to the platform I sell on I have to use them from time to time,

I contacted them asking if the could help me by getting my parcel to me by 11 on Friday 7th Nov. they went the extra mile by picking it up from the depot in dutban as it arrived and delivered it to me at 10 am. I dealt with Rahisa so helpful I am so impressed as delivery would have been on Saturday which was too late for my stuff I ordered from Temu

Hi it s the 1st time that iam using fast way couriers and I am highly disappointed with the service I got from the company delivery guy .
We have a premises with 3 small houses and the main house.
At this spesifiek day they decided to deliver my goods from Tume evenyone know them right..
So what happen he arrives by my place my brother in law video call me and the delivery guy has my parcel in his hand so to give to my brother in law, but it's torn open OK I kid you not. And he tells us that the people who live next door in the big house had a delivery to and though that this was there parcel and tore it open and gave it back to him just like that... And then said oops this is not there parcel but my name and everything is on the parcel and just gave it back to him like that and then took there parcel and then he came back to give us the torn opened parcel... I am like what the F..... Who does this right so we refuse to except the parcel.
So I go on to the group that we have on WhatsApp and I have a hissy fit and having this huge fight on the group because of what the delivery guy told us, the main house declined that that happened and it's a back and forth fight between everyone and yet only to find out nothing and I still don't have my parcel of R1800 goods and then I have tried to phone this courier company a few times and they close at 17h00 but I do get through to a supervisor with the name wait for it Tears and I run out of airtime and I ask her to please phone me back I am running out of airtime, she says yes sure and I am still waiting for that call.
How in competint are they and irresponsible of them to leave a problem hanging like this and plus they don't come cheap R500 to have your goods delivered, I am not going to leave this here I will go to hello pieter and fb where ever I can , because they have caused I huge issue with each other here we're I stay and plus as I said no to help you as usual... To solve the problem
0839777635

According to the tracking records, the parcel has been marked as “onboard for delivery” multiple times — on both 3rd November 2025 and 4th November 2025 — yet it has still not been delivered. This repeated delay has caused significant inconvenience.

More concerning, however, was my interaction with the delivery person assigned to this parcel. The individual was rude, dismissive, and unprofessional in their communication. They made verbal promises regarding delivery times that were not kept, and their attitude reflected poorly on your company’s reputation for professionalism and customer service.

If this matter remains unresolved, I will have no choice but to share my experience publicly on consumer platforms such as Hello Peter, as I believe it is important for other customers to be aware of the level of service being provided.

I am getting fairly annoyed with Fastway. This is not the first time this has happened. I do believe there is a better way to organise deliveries and communicate a window in which the customer can receive a delivery. Just showing up without notice is ridiculous, especially at late hours of the day. Ask your clients when they will be available for courier collection. Notify them when they are on their way. This is not a made-up suggestion; this has been implemented with other courier services, and Fastway, with such a good reputation, can do better.

Hey my name is Emily Mokgolobetsi from No 36 1st Avenue Alexandra, South Africa. I ordered from Temu now when I track my parcel it says my parcel was delivered and signed by the lady called Dintle and I don't know that person, what makes me worried is that when the drive deliver something they call and ask me where I am but this time they didn't call me but they are telling me that my parcel was delivered and I must know who received my parcel please assist to locate my parcel my tracking number is CR0004824219

The delivery guys are often rude and expect you to come to them when they have driven past your location.

Waiting for a parcel from Johannesburg for two weeks. This is the 2nd time I battled with Fastway couriers from now on if I need something couried and the seller uses fastway I will buy at another place.

It takes time my order to be delivered it was my first and last time using fast way am still waiting for my order even now

Very bad customer service, and long wait for your delivery. They are the worst service providers. If we had to choose the courier company I would never ever choose fast way, they are ever rude, at some point they delivered my parcel at night. I personally hate this courier company.

My parcel was already picked up on the 10th of October. Until now (27 Oct) I still have not received my parcel. We try to phone them and send emails with no response.

I have received my parcel today after some delay due to, technical problems,The parcel was supposed to be delivered on the 21st of October 2025 it was delivered today on the 25th of October on Saturday,
I must admit I have received every time my orders from Fastway from temu and other companies,,Sometimes there could be delays while we all wish to get our orders right on time ,and the unknown of (are you going to get it) thank you

I have been waiting for my package for over two weeks , the delivery guy has been making excuses about why he could not deliver my package.He said he had high volume of package,and high rate of hijacking which is also a lie so he said he would try to make the delivery the next day , I had to go and wait for him at Shell garage waited for over a hour, still didn't make it .it's been over two weeks still waiting.

Your service is unprofessional, I waited for my package for more that 3 days and the team don't communicate or give any updates.

Dis die slegste diens wat ek al in my hele lewe by n plek gekry het .my pakkie moes vandag by my af gelaai wees en niemand van die plek wil eers moeite doen om uit tevind hoever die drywer is wat glo my pakkie het nie net gese dit sal vandag wees die al half 7 die aand en steeds het ek nie my pakkie nie .Ek sal nie eers fastway aan beveel vir enige ander persoon nie

This is by far the worst courier company evert to exist in south africa
Pathetic in every way
No words to describe this company.

I am trying to find out the status of my package but I keep talking to a robot and not getting anywhere! I guess I should rather pay more with another company and at least then I know I will be able to talk to a actual person and my package will not be soooooooo late!!! People in SA should rather stick with a company that charges more then letting this company continuing to be a business here