Firstly the shop & assistant were amazing, the garment bought was just perfect. Love Fat Face but my local shop has closed, big mistake, can only visit when far away from home, online just not the... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I went into the Aberdeen store and some of the items weren’t in stock. The lady behind the counter was extremely helpful and placed an on line order to be collected at another store. It was so easy an... Toon meer
Bedrijf heeft geantwoord
I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... Toon meer
Bedrijf heeft geantwoord
Ordered jeans and chinos online from the recent sale. Good discounts for quality items. Used click and collect. Items ready a day or so earlier than originally stated. Shop in Aberdeen were friendly a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Verenigd Koninkrijk
4,6
Uitstekend
347 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van FatFace - ABERDEEN 4
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Aberdeen store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Antwoord van FatFace - ABERDEEN 4
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order!
Take care. -GM
Very happy with my clothes,good…
Very happy with my clothes,good quality,good length, good real size.Big thank you.
27 april 2024
Antwoord van FatFace - ABERDEEN 4
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your items, and we look forward to welcoming you back soon!
Take care.- GM
Never disappoints
Never disappoints. Good quality hand bag, made even better by being in the sale 😀 Quick postage.
23 april 2024
Antwoord van FatFace - ABERDEEN 4
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Paisley top
I ordered a size 12 but when I picked it up in store the top was too big, however when I took it back the gentleman was really helpful and luckily there was a size 10 in stock which was great
30 april 2024
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very friendly helpful staff.
Very friendly helpful staff.
Good layout of shop and clothes are easy to look around.
13 april 2024
Antwoord van FatFace - ABERDEEN 4
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Aberdeen store.
Take care, JB
The pick of the order was really easy…
The pick of the order was really easy however i found it inconvenient that i could not return the item to the store and i had to send it back. Haven’t heard about my refund yet.
8 april 2024
Antwoord van FatFace - ABERDEEN 4
Hello Anna
Thank you for your review.
I am so sorry to hear about your recent experience with us.
We have to allow up to 14 days for a return to be received and processed in our warehouse, as soon as this has happened it will generate a email to let you know.
EP
Antwoord van FatFace - ABERDEEN 4
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Good service
9 april 2024
Review zonder uitnodiging
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Antwoord van FatFace - ABERDEEN 4
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new purchase and that delivery to store was quick. I hope you continue to enjoy our products as much as we do.
All the best, MM
I was able to find what I was after…
I was able to find what I was after with help from the staff. I did however, buy the item from the online store.
22 maart 2024
Antwoord van FatFace - ABERDEEN 4
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a positive experience at one of our stores, and were able to order the item. We hope you love your purchase, and look forward to welcoming you back soon!
Take care. -GM
Got just what we wanted
26 maart 2024
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Beautiful top
My favorite top. The colors are gorgeous and it’s roomy without being too big. Runs true to size. Perfect for the summer.
25 maart 2024
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Yet again I am pleased with my…
Yet again I am pleased with my order,being Toney size 6. Fits me.
24 maart 2024
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service always happy to shop there
Good service ,staff always helpful happy to shop there
22 maart 2024
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
XXL perfect fit
Tried on jacket in store, surprisingly the XL was a bit neat. No XXLs in store, so ordered one online. It did take a wee bit longer than I thought to either ve delivered at store or for store to advise me it was in. But once email received, on going into store, staff couldn't have been more helpful. Allowed me to try it on and once happy, offered a bag, but happy to utilise the delivery bag.
22 maart 2024
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwoord van FatFace - ABERDEEN 4
Hi Shona,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
Antwoord van FatFace - ABERDEEN 4
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The shop assistant was very welcoming…
The shop assistant was very welcoming and brought to the changing room several pairs of jeans to try on in various styles and lengths. Nothing too much bother for her. Thanks
20 maart 2024
Review zonder uitnodiging
Antwoord van FatFace - ABERDEEN 4
Hi Gwen,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.