FatFace - AMBLESIDE 2 Reviews 

My friend and I popped into FatFace Ambleside on the 11th of October to get an outfit that we could wear to The Old Stamp House that evening (we'd managed to miraculously get a table after just walking by - VERY unplanned addition to our hiking weekend!)

We were both in a bit of a panic - we'd been convincing ourselves that we could maaaaybe get away with black leggings and a black top with boots but then when we asked Emma-Jane what she thought, it became apparent that we needed to find an outfit ASAP.

This is where Emma-Jane proves to be invaluable - to our outfits, to our peace of mind, and to our comfort. I don't need to tell you how trying it can be to go into a shop and try things on, more out of desperation than anything else, and feel like nothing fits quite right or it all looks just a little bit weird when it's on. Emma-Jane took the time out of her busy Saturday afternoon (the weather was absolutely glorious so everyone was out and about) to go through the merits of different styles and washes of jeans, which trousers I should go for (green or like a pink check option). I was also really impressed because the green trousers were significantly more expensive than the pink checked, but Emma-Jane's priority didn't seem to be making as much money as possible out of us - just giving us genuine recommendations for what would work best for us and our dinner. I went with the check upon Emma-Jane's recommendation that they'd be more suitable for a Michelin restaurant, and my friend picked out the NICEST back dress you've ever seen (she looks great in it, super flattering on her figure - even another customer was like YES she looks amazing).

We weren't sure if they'd have the right sizes for us, but Emma-Jane checked what they had in the storeroom, and luckily we found our sizes in the dress and the trousers! If the Ambleside store hadn't have had the right sizes, Emma-Jane was ready to find out if other stores nearby (Keswick, if I recall correctly) had what we needed.

Emma-Jane really went above and beyond to make us feel comfortable, solve our panic and help us feel confident going into a very impromptu Michelin dinner that evening.

The staff at FatFace Ambleside genuinely provided some of the best customer service I've had in years, highly recommend going there.

I was in the shop this week and would like to give a shout out to the lady who was working there on Friday. She was very professional and went out of her way to help customers. I couldn’t help overhear her serving other customers and was very impressed how she did everything to help source the product in another shop to send to her. Friendly, helpful service. I was very impressed.

Good product choice , nice quality . Easy returns

Trousers fit perfectly and really good quality. Friendly staff.

Had a great shopping experience today.The two ladies couldn’t do enough to help me. I found a couple of shirts I liked and they both contacted the stores where they were located. Yesterday I got both in my size!. Am delighted!. Thank you.

Emma was very helpful. Staff are friendly and the clothes and accessories are lovely

Ambleside store. Simply great service!!!

I visited the Ambleside store today. The assistant was super helpful and when I said I was in the Lakes training for a Coppafeel Trek (cancer charity) in the Isle of Skye she told me how to contact the brand to let them know what I’m doing. I’ve shopped at Fatface for years and this was by far one of the nicest experiences.

Visited this shop and browsed for a few minutes. A wonderful lady member of staff called Emma approached me and I complimented her on the dress she was wearing, fat face merchandise, well from there it was the best shopping experience ever for me. I tried the dress on, she brought me a cardigan to try on with it then I also tried on a jumpsuit, again she was full of positive comments and made me feel valued. This lady certainly needs to be in a training position to educate sales staff in their approach to people. She went above and beyond to make me feel good. I applaud you Emma! 3 items purchased for me and 2 items purchased for my partner…. We will be back!

Popped into Fatface in Ambleside to find a woollen jumper. The service was outstanding. Really helpful and offered to order something in to arrive tomorrow. Didn’t need to as I found a jumper to fit. Emma-Jane could not have been more attentive or helpful.

Came in for a browse at Ambleside. Served by a blonde woman and a brunette man both with glasses. We had a great banter at the tills over gift cards and your wealth of choices ;) ended up going for the birthday one after some encouragement. They were great and loved how relaxed it felt.

Emma was so so amazing. She helped us with getting clothes, giving advice on colours and clearly had knowledge of the product. She is the reason I would certainly shop with fat face Ambleside again over other locations.

A lovely experience and staff went above and beyond to help my mum choose a dress. Emma was particularly helpful

Very helpful, courteous and excellent shopping experience, thank you

Excellent service. Made to feel welcome. Excellent service given . Good advice and recommended to my friends and when at work my customers 🙂. Thanks for extra special help Grace by going out of your way to get me some different sizes. Emma thank you also for all help too.

Store 70341

Helpful staff at the Ambleside store and prompt delivery of my dress ordered by the shop.on line

The helpful staff that nothing was a trouble for ,my first time in this store but most certainly won’t be the last.Both Emma and Ann are a credit to your company and are 100% customer oriented and very helpful,it was a pleasure to be served in a shop rather than being ignored.

Brilliant shopping experience in FatFace Ambleside. Served by Emma,who certainly knows her colour’s and coordination! Also the proper size I needed. Emma went the extra mile for me, thank you - will call again on my next visit.
Geraldine

Love Ambleside FatFace because staff are always so friendly and helpful. Bought one T-shirt but then ordered more online in different colours - great quality! My husband really likes them. Quick efficient service.

Emma is always extremely helpful, friendly and all round lovely. As are the other staff we have had contact with over the years. Always visit Fat Face while in Ambleside, best Fat Face store there is.