FatFace Banbury, Oxfordshire. Went in to this shop today and would like to say a huge thank you to SARA who was absolutely amazing. Fabulous customer service, so helpful. After a major operation and... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
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Lees wat reviewers zeggen
Local Store Gateway Banbury, staff are friendly but professional, do not hassle you while browsing which can make one uncomfortable, so a huge plus. The staff give honest opinions, will give fantastic... Toon meer
Bedrijf heeft geantwoord
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Toon meer
Bedrijf heeft geantwoord
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Verenigd Koninkrijk
- 01295 276241
4,8
Uitstekend
176 reviews
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EXCELLENT Customer Service
FatFace Banbury, Oxfordshire.
Went in to this shop today and would like to say a huge thank you to SARA who was absolutely amazing. Fabulous customer service, so helpful. After a major operation and no confidence, she was a breath of fresh air helping me to chose some Jeans. Thank you so much Sara, i will be back for some boots :).
Jan T
18 september 2026
Review zonder uitnodiging
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are very friendly always a nice…
Staff are very friendly always a nice welcome with smiles
12 september 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the Staff at My Local Store Gateway Banburyy
Local Store Gateway Banbury, staff are friendly but professional, do not hassle you while browsing which can make one uncomfortable, so a huge plus. The staff give honest opinions, will give fantastic guidance as to others options if needed, if they have not got it in store will order it for you, the whoe shopping experience is good
1 september 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
online order arrived promptly
online order arrived promptly , good quality shirt at a good sale price , served quickly with a smile.
11 augustus 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My experience in Fatface was great
My experience in Fatface was great! The staff are kind and friendly.
11 augustus 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shop
Really pleased to find a dress I’d seen elsewhere was still available. Nice clean shop with friendly chatty staff
23 juli 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A member of staff checked to see if my…
A member of staff checked to see if my order was on the delivery so I didnt have to come back another time
16 juli 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The online process is easy and staff are…
The online process is easy and staff are always friendly and helpful.
24 juli 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Yet another excellent FatFace polo…
Yet another excellent FatFace polo shirt, think I must have more than 10 now. Always good quality, wash beautifully, and last seemingly forever.
2 juli 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Waterproof coat
When I collected my coat the staff were very helpful. I use a mobility scooter and an assistance dog. They helped me try the coat on and packed it in the bag. The coat feels lovely and fits perfectly.
5 juli 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I am extremely happy with the items I…
I am extremely happy with the items I bought. I tried on a lot of clothes and the staff were helpful and friendly while I made up my mind
7 juni 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from Sam
Great service from Sam! He couldn’t have been more helpful and helped me find everything I needed. Beautiful store and the nicest staff you could wish to meet.
1 juni 2026
Review zonder uitnodiging
Antwoord van FatFace - BANBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Sara + the Banbury store are fabulous
Sara at the Banbury store is such a gem. I came in with my baby napping in the pushchair, and she found me a big changing room where he could nap while she found me sizes and even suggested some pieces I hadn't seen. It was like having a personal shopper - she really went out of her way to be kind to me. Thanks Sara and the Fat Face team!
29 mei 2026
Review zonder uitnodiging
Antwoord van FatFace - BANBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
I had the best customer service that I…
I had the best customer service that I have had in a long while. The lad who served me was polite, friendly and was actually able to fold my clothes as I would myself (very rare these days) which made my experience extra special. Big thanks and appreciation to the lad that served me and apologies that I didn't remember to note his name. This was at FatFace Banbury Gateway.
30 april 2026
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BANBURY
Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE
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