I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the or... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... Toon meer
Bedrijf heeft geantwoord
I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... Toon meer
Bedrijf heeft geantwoord
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, Verenigd Koninkrijk
- 01256 352103
4,8
Uitstekend
180 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service.
1 juli 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick online ordering with delivery to…
Quick online ordering with delivery to local store. Easy process to collect from store. Both items purchased are good quality and perfect fits.
26 juni 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely clothes
I visited the Basingstoke and bought some lovely clothes but had to order the trousers online as you don't stock short lengths in store which is frustrating. However I was able to use my Blue Light card for a discount both in store and online which was a bonus! The online order arrived as expected.
22 mei 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fatface products their jeans are…
I love Fatface products their jeans are just the best! I also like the ethos of the company.
I had online returns to be processed in store and this was handled in a breeze, no problem.
I bought another couple of bits in store but despite discussing and showing my Blue Light Card the discount wasn't taken off and I didn't realise this until I got home.
19 mei 2026
Antwoord van FatFace - BASINGSTOKE 2
Hi Caroline
Thank you for taking the time to leave your review
We're really sorry to hear that this has happened. Please re visit your local FatFace store, with your items, receipt and Blue Light card where a member of our friendly team will be able to assist.
Thank you, LE
Easy to order
Easy to order. Collection in-store was quick and efficient. Products exactly as described. Would recommend.
11 mei 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Happy Customer
When ordering online always comes the same day you choose. When a recent order had not arrived after a few days they were very helpful on the phone to resolve this issue.
The staff in my local store are very helpful and always are very happy to see you
.
Quality of all goods I have bought ate very good
.
30 april 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dress for Easter
Fat Face is a really nice shop with great quality clothing and friendly service.
7 april 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service on line and in shop.
Good service on line and in shop.
Dungarees sadly much too baggy & long. I am a 14 regular...returned today.
Never mind. You have a lovely selection at the moment.
20 maart 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
The Ff blouse is just what I wanted
The Ff blouse is just what I wanted. It will be excellent for so many occasions. I received an email confirming that the blouse was ready to be collected from my local FatFace shop. The collection was straightforward. The staff were welcoming and efficient.
14 maart 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good purchases
Good quality products, reasonable price. Great ordering and delivery experience.
12 maart 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The top came into the shop quicke then…
The top came into the shop quicker then I was expecting which was good I haven’t wore it yet only tried it on but all good.
24 februari 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always very good service!!!
19 februari 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and found it easy and it…
Ordered online and found it easy and it was delivered very quickly
28 januari 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Comfortable stylish jumper
Saw the jumper in store in 2 different colours and said to myself I would buy this in another colour. As soon as the other colour was on the website I ordered online and ready to pick up in store earlier than originally quoted. The only negative was trying to use a gift card to buy the jumper - it didn't work!
Pick up was easy.
22 januari 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Another good purchase Really good online service
Really good online service, normally visit a store to try items on but size is consistent when ordering online, good quality
19 januari 2026
Antwoord van FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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