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FatFace - CONWY Reviews 123

TrustScore 5 uit 5

4,8

25 High Street, LL32 8DE Conwy, Gwynedd, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I love the clothes. Easy to order and prompt delivery to shop. I wish you stocked bigger sizes in Conwy store. That would have been even easier & simpler.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Could have bought everything on website beautiful clothes . My delivery was swift. My dress and top absolutely gorgeous and such excellent quality. Over the moon again with Fatface .

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

As I was in town I phoned the store to see if my delivery had arrived to be told it hadn't. 45 minutes after the phone call and after I had arrived home, I received an email to say it was in-store... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kledingwinkel
  2. Winkel in modeaccessoires
  3. Herenmode
  4. Damesmodewinkel

Geschreven door het bedrijf

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contactgegevens

  • 25 High Street, LL32 8DE, Conwy, Gwynedd, Verenigd Koninkrijk

  • 01492 592613

4,8

Uitstekend

TrustScore 5 uit 5

123 reviews

5 sterren
4 sterren
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Beoordeeld met 5 van de 5 sterren

Pleased with the Fat Face goods & service we have purchased over many years

Ordered a number of garments for myself & my Husband. Excellent service from all staff involved in the delivery & collection in our local shop Conwy North Wales. The staff here are always pleasant & give good customer service. We are very pleased with all the tops & jacket we bought & look forward to wearing them on our holidays.

Thanks Marina Pennington

5 mei 2025
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Antwoord van FatFace - CONWY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Beoordeeld met 5 van de 5 sterren

Love FatFace

Love FatFace, I purchase a lot of women’s and men’s clothes, for quality and style you can’t go wrong

29 april 2025
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Antwoord van FatFace - CONWY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Beoordeeld met 5 van de 5 sterren

Where do I even begin..

Where do I even begin..? I was served by a lovely lady called Jenny I believe. We are from out of town but she was so helpful to me and my wife. The store was so beautiful inside and out, then you walk inside and get greeted by Jenny and her Male colleague who both just bought so much joy to our faces! We even had a chat about the amazing castle and how I could use the surf board! It’s so nice to see the joy and the fun they bought to our experience! Amazing customer service from both! If you’re visiting Conwy please visit this beautiful store.

5 april 2025
Review zonder uitnodiging
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Antwoord van FatFace - CONWY

Thank you so much for your amazing feedback! We're thrilled to hear that Jenny and her colleague made your visit to the store so memorable and enjoyable. It’s great to know that their friendly service, along with the beautiful store, left such a positive impression. We hope to welcome you back when you're in Conwy again! -LE

Beoordeeld met 5 van de 5 sterren

Kingston bag

Bag ordered online to collect from store. Bag arrived at store as scheduled and I was emailed promptly to collect it. This was a gift for my daughter and she loves it. Fat Face bags are always good quality and affordable

23 maart 2025
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Antwoord van FatFace - CONWY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Great service

Item arrived on time and it’s very easy to use Click and Collect.

3 februari 2025
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Antwoord van FatFace - CONWY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Awesome customer service

Awesome customer service. Staff are really friendly and helpful.

14 januari 2025
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Antwoord van FatFace - CONWY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren
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Antwoord van FatFace - CONWY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff

Friendly helpful staff. Collected an online order - easily sorted

23 december 2024
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Antwoord van FatFace - CONWY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Amazing

This is a great store, the staff are really friendly, know the stock well and helped me get a perfect gift!

19 december 2024
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Antwoord van FatFace - CONWY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Fantastic online service easy with…

Fantastic online service easy with regular updates

5 december 2024
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Antwoord van FatFace - CONWY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Service with a smile

Good service as always.

16 augustus 2024
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Antwoord van FatFace - CONWY

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Everything went very well but no less…

Everything went very well but no less than I would expect from this excellent Company

14 augustus 2024
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Antwoord van FatFace - CONWY

Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff.

Very friendly and helpful staff Rhys . Plenty of sizes to choose from

14 augustus 2024
Review zonder uitnodiging
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Antwoord van FatFace - CONWY

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Beoordeeld met 5 van de 5 sterren

Quick delivery to store in Conwy

Quick delivery to store in Conwy. Staff were friendly, found items quickly. Followed company policy of asking for ID. After an experience in another leading dept store who gave my order to someone else and then it took3 visits to actually pick up an order I really appreciate this being done!

10 augustus 2024
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Antwoord van FatFace - CONWY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Beoordeeld met 5 van de 5 sterren
Logo FatFace - CONWY

Antwoord van FatFace - CONWY

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Glad to see better professional staff…

Glad to see better professional staff than preious years... lovely & very pleasant management . Love my clothes from Fatzface.

20 juni 2024
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Antwoord van FatFace - CONWY

Good afternoon, Catherine.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Conwy store.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Lovely friendly Store

Lovely friendly Store, nothing was too much trouble. I actually went in to get a refund and it was a very smooth transaction.

Thank you

26 juni 2024
Review zonder uitnodiging
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Antwoord van FatFace - CONWY

Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD

Beoordeeld met 5 van de 5 sterren

Great service

Great service

13 mei 2024
Logo FatFace - CONWY

Antwoord van FatFace - CONWY

Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.

Beoordeeld met 5 van de 5 sterren

Staff are always pleasant and helpful

Staff are always pleasant and helpful

22 april 2024
Logo FatFace - CONWY

Antwoord van FatFace - CONWY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

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