We popped in with an idea that we needed some clothes for an event that night, but did not know what. Leah was very helpful and had a really good grasp of what was nice and what combination worked... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 22, Level 2,, Derbion Centre, DE1 2PQ Derby, GB
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Lees wat reviewers zeggen
Collected an on line order. I tried it on in the shop and the assistant was most helpful when I asked her views on the garment I purchased. Very good customer service. The item I ordered arrived pr... Toon meer
Bedrijf heeft geantwoord
I visited FatFace in Derby yesterday looking for some holiday clothes. I was on my own, with little confidence in myself and what clothes suit me. The ladies serving me were amazing- the best servi... Toon meer
Bedrijf heeft geantwoord
Great visit to the new Derby Fat Face Store. Staff were so helpful and polite on entering the store. It was set out great for browsing. I was looking for the Ely Ponte trouser to try on and was helped... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 22, Level 2,, Derbion Centre, DE1 2PQ, Derby, Verenigd Koninkrijk
4,4
Uitstekend
12 reviews
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The staff are always happy to help you…
The staff are always happy to help you and make you welcome when entering the shop
19 september 2026
Antwoord van FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We popped in with an idea that we…
We popped in with an idea that we needed some clothes for an event that night, but did not know what.
Leah was very helpful and had a really good grasp of what was nice and what combination worked for my wife. Leah has an excellent fashion eye and worked with my wife to find the perfect outfit.
She even steamed the dress for us to use that night.
Thank you very much indeed, great service and a fabulous member of the team 😃
20 september 2026
Review zonder uitnodiging
Antwoord van FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Collected an on line order from store
Collected an on line order. I tried it on in the shop and the assistant was most helpful when I asked her views on the garment I purchased. Very good customer service.
The item I ordered arrived promptly and It fitted perfectly. Very good value.
15 september 2026
Antwoord van FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy throughout
Easy to collect in store. Good style and quality of clothes. Good sale prices.
Simple and effective throughout.
4 september 2026
Antwoord van FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface service is great and delivered…
Fatface service is great and delivered to Derby store in two days for free👍
24 augustus 2026
Antwoord van FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The best customer experience I have ever had
I visited FatFace in Derby yesterday looking for some holiday clothes. I was on my own, with little confidence in myself and what clothes suit me.
The ladies serving me were amazing- the best service I have ever had in a shop. They were kind, helpful and were like my personal shopper’s helping me pick out coordinated outfits that looked really nice. As FatFace was the first shop I went to I bought one outfit then looked round other shops. I soon went back to the ladies in FatFace however to buy other items due to the customer service and how they made me feel.
So thank you to Trudie, Abbie and Emma, you are all a huge credit to the company!
25 juli 2026
Review zonder uitnodiging
Antwoord van FatFace - DERBY
Hi Louise, Thank you for your wonderful review.
We're delighted to hear that Trudie, Abbie and Emma made your visit to our Derby store such a positive experience. Providing friendly, helpful service is what we strive for, and it's fantastic to know the team helped you feel confident and supported while finding your holiday outfits.
We'll be sure to share your kind comments with them.
LE
Loved my new beautiful dress's well…
Loved my new beautiful dress's well made and quick delivery x
17 juli 2026
Antwoord van FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing staff
The assistant in the shop was absolutely lovely. She was attentative without being intrusive and very helpful.
9 juli 2026
Review zonder uitnodiging
Antwoord van FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful welcome
I didn’t buy anything, but I had a beautiful smile today and one of the best welcomes ever in a shop. Derby intu centre 10:45 02/07/2026.
I will visit your awesome shop again, if only to be welcomed like that again. Thank you Hyemi.
2 juli 2026
Review zonder uitnodiging
Antwoord van FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Million dollars
Great quality. Everyone commented on how lovely
my dress was. I felt a million dollars.
19 juni 2026
Antwoord van FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing Customer Service
Great visit to the new Derby Fat Face Store. Staff were so helpful and polite on entering the store. It was set out great for browsing. I was looking for the Ely Ponte trouser to try on and was helped by the lovely Trudy who explained the different leg styles to me. I really appreciated her help. A great purchase, super quality and fairly priced. Such wonderful customer service, all with a cheery smile. What a lovely shopping experience. I will be back!
12 maart 2026
Review zonder uitnodiging
Antwoord van FatFace - DERBY
Thank you so much for your lovely review! We're delighted you had such a great experience in our Derby store, and thrilled to hear how helpful Trudy was. We’ll be sure to pass on your kind words. We look forward to welcoming you back soon! LE
Nice quality gear. Lovely elasticated skirt
It's good that you can have it delivered to next store so no delivery charge
25 februari 2026
Antwoord van FatFace - DERBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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