I've always found Fatface clothes great value for money. Fatface tunics are my favourite and are made in very colourful fabrics!
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bright well set out shop. Helpful, nothings too much trouble sales assistance. Great range of both mens and women's clothing. Good quality and size/fit. Lovely the sales 😍
I ordered a jumper online but had to exchange for a smaller size in store with no problem at all . The shop staff were really helpful and the refund was done straight away with no hassle at all . I a... Toon meer
Bedrijf heeft geantwoord
Free delivery the store tells me - NOT TRUE Just wanted a belt so tried Fat face who told me out of stock but I could get delivered to store or online for free. Tried to order online but no option... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
80 The Beacon Centre, BN21 3NW, Eastbourne, East Sussex, Verenigd Koninkrijk
- 01323 644359
4,6
Uitstekend
170 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bright well set out shop
Bright well set out shop. Helpful, nothings too much trouble sales assistance. Great range of both mens and women's clothing. Good quality and size/fit. Lovely the sales 😍
24 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent service.
12 mei 2026
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Colourful clothes which are good value for money!
I've always found Fatface clothes great value for money. Fatface tunics are my favourite and are made in very colourful fabrics!
9 mei 2026
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Love your clothes
Love your clothes. So does my husband Staff really efficient. All in all great store
6 mei 2026
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
I ordered a jumper online but had to…
I ordered a jumper online but had to exchange for a smaller size in store with no problem at all .
The shop staff were really helpful and the refund was done straight away with no hassle at all . I always buy my jumpers at fatface as they are always good quality . Thank you fatface .
1 mei 2026
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothes, great fit.
I am very enamoured at the clothes from Fatface in general. They fit! That statement doesn't seem like an enormous congratulation, but it's almost miraculous compared to some other outlets these days. On top of that the materials and the construction are excellent. Well done FatFace.
22 april 2026
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I want to give a huge shout out to Zara…
I want to give a huge shout out to Zara (manager) and Lottie at the Eastbourne FatFace store.
They both go over and beyond by being welcoming, professional, hard working and a shinning example of what FaceFace philosophy is about.
As soon as I entered the store, they were smiling and approachable.
Today they both were my personal shoppers, giving advice on my beautiful purchases.
Visiting Eastbourne FatFace after a hard week at work, is my retail therapy.
17 januari 2026
Review zonder uitnodiging
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order website
Easy to order website, simple collection process and excellent product.
7 januari 2026
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Disability Invisibility
We regularly go to Eastbourne, where our nearest Fat face shop is, so I asked for my purchase to be delivered there. This was a mistake on my part, as being in a wheelchair caused me to be invisible to the shop assistant, who was watching another assistant serve a customer, but stopped when another customer approached the till. This lady advised her of my presence, I was less than 4 feet away. Do you have a policy against serving disabled customers!
17 december 2025
Antwoord van FatFace - EASTBOURNE
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Eastbourne Branch staff and stock…
Eastbourne Branch staff and stock Great. Online they are a bit iffy to say the least. Their parent company Next who are next door to them in Eastbourne same applies except their online service is a total disaster.
So my advice use the shops and skip the online disaster zones
8 september 2025
Antwoord van FatFace - EASTBOURNE
Hello George
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Waterproof coat
Ordered online, very quick delivery to local Fatface store -not worn the coat yet but it looks fab on and bought at a great price
4 november 2025
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good customer experience
Easy to order and collect in store. Friendly welcoming staff when collecting. Good to be able to try on in store once collected. Lovely jumper, perfect fit, good quality.
19 oktober 2025
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on line
Ordered on line, notified when ready for collection, collected the next day, can't fault it
29 september 2025
Antwoord van FatFace - EASTBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.