FatFace - IPSWICH Reviews 

Service in the store was exceptional,

Item sold out on line and in sale , so not hopeful in getting , but staff advised at Ipswich branch to keep an eye on web site ……. Success ! The sales assistant also took trouble to ring other stores . Really impressed with service. Would also like to commend Woodbridge branch staff too when I collected item .
The dress is fabulous . Am 5ft 2 and went for the regular length as preferred at ankle , but a short fit was available . Multi coloured so goes with lots of other coloured accessories. Am size 10 and normally would size down with Fat face ,but bodice was ruched so better fit . A dress that won’t crease too. Beautiful and less than half price .
Again , customer care excellent .

Very helpful staff with an understanding of what works style wise

The staff in my local branch are lovely . There to help but no pestering !

I had a great experience at Fatface Ipswich from staff Emily Beth Geogia and Jess today. They acted like a team in the store which is unusual, greeted me, referred me to colleagues, smiles, seemed interested and gave great advice. As a result I went away with shoes and a jumpsuit and very happy at the experience I had

Easy to find products on the website, I ordered on the Outlet page and delivery to store. I was kept up to date with the progress of my order and it arrived in store on the day I chose. Only downside was fact it was available to collect from 16:00, I was hoping it’d be from midday. Sales assistant was really friendly & items were packed well. The tops I ordered fit lovely & are exactly as described on the website. I would definitely order online again but will select a day of delivery at least a day before I need it or when I could collect. They do keep in store for 7 days though after delivery.

I was getting desperate as I couldn’t find an outfit for a wedding in June but as soon as I walked into FatFace Ipswich I was treated like a VIP. I was greeted by Emily who became my personal shopper finding numerous outfits she thought would suit me. Much to my relief the dress I instantly fell in love with was perfect. When I went to pay Emily noticed my NHS badge and asked if I have a BlueLight card which I do, so an added bonus of 20% off. The service was brilliant and I will definitely be visiting there again.

Ordered online using click and collect. The process was easy to do and my order was delivered to my selected store. Pleased how quickly it arrived

More than happy with my purchase. Always a pleasant experience receiving my goods!

Easy online ordering, jacket arrived in good time, no issues with the click and collect at my local store.

Easy to order and collect,the only downside being the shop not opening til 9.30am

Quick delivery to store. Polite service. Excellent goods. Very pleased

I went into the Ipswich town store all the staff said hell, always polite and caring about customer service, served by Emily great shopping experience as always!

And Blue Light discount so, saved £16.49! Bonus! 💙

Thank you 😊

Fatface is my 'go to' for sweaters. I have long arms and every single purchase I've made fits perfectly. Staff are always welcoming and helpful and the store is always tidy and fun to explore.

A lovely pair of soft leather boots. So comfortable and easy to wear.

I visited Ipswich Fat Face a few days ago to buy the Paige grey top. There was just one in the shop which was a size smaller than my usual. I tried on another colour in my usual size and then I couldn't make up my mind. I explained my dilemma to Freddie who helped me make my decision. It was the right decision to buy the grey top in a size smaller. I love it. Thank you Freddie

My orders always arrive quickly (even though I bought the wrong size🙄)!
My re-orders also arrived quickly.
And I’ve gone down a size , so all good 😊

Ipswich staff are all totally amazing. Always happy to help, always smiling 😃

Good service. Pleasant staff.

Ordering and picking up my