Fatface got a great selection of clothing for all, my order easy to process & quick delivery & was emailed when arrived in store, store staff at Ipswich very helpful.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Efficient in the shop for collection & returns. Would be helpful if petite sizes were available in the store.
Bedrijf heeft geantwoord
I had a great experience at Fatface Ipswich from staff Emily Beth Geogia and Jess today. They acted like a team in the store which is unusual, greeted me, referred me to colleagues, smiles, seemed int... Toon meer
Bedrijf heeft geantwoord
Very pleased with what I bought at fatface but very disappointed with the service. I was asked if I wanted a bag I said no thank you, I had one, but was still charged as the sales person presumably... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
17 Butter Market, IP1 1BQ, Ipswich, Suffolk, Verenigd Koninkrijk
- 01473 225265
4,7
Uitstekend
105 reviews
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Ordered online using click and collect
Ordered online using click and collect. The process was easy to do and my order was delivered to my selected store. Pleased how quickly it arrived
8 mei 2025
Antwoord van FatFace - IPSWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
More than happy with my purchase
More than happy with my purchase. Always a pleasant experience receiving my goods!
9 mei 2025
Antwoord van FatFace - IPSWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy online ordering
Easy online ordering, jacket arrived in good time, no issues with the click and collect at my local store.
4 mei 2025
Antwoord van FatFace - IPSWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect,the only…
Easy to order and collect,the only downside being the shop not opening til 9.30am
2 april 2025
Antwoord van FatFace - IPSWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Quick delivery to store
Quick delivery to store. Polite service. Excellent goods. Very pleased
22 maart 2025
Antwoord van FatFace - IPSWICH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Ipswich store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great shopping experience
I went into the Ipswich town store all the staff said hell, always polite and caring about customer service, served by Emily great shopping experience as always!
And Blue Light discount so, saved £16.49! Bonus! 💙
Thank you 😊
8 februari 2025
Review zonder uitnodiging
Antwoord van FatFace - IPSWICH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fatface is my 'go to' for sweaters
Fatface is my 'go to' for sweaters. I have long arms and every single purchase I've made fits perfectly. Staff are always welcoming and helpful and the store is always tidy and fun to explore.
13 november 2024
Antwoord van FatFace - IPSWICH
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely leather boots
A lovely pair of soft leather boots. So comfortable and easy to wear.
12 november 2024
Antwoord van FatFace - IPSWICH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful member of staff
I visited Ipswich Fat Face a few days ago to buy the Paige grey top. There was just one in the shop which was a size smaller than my usual. I tried on another colour in my usual size and then I couldn't make up my mind. I explained my dilemma to Freddie who helped me make my decision. It was the right decision to buy the grey top in a size smaller. I love it. Thank you Freddie
14 oktober 2024
Review zonder uitnodiging
Antwoord van FatFace - IPSWICH
Hi Diane
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Ipswich store - this is great to hear. Take care, LE
Happy-super helpful shop staff 😃
My orders always arrive quickly (even though I bought the wrong size🙄)!
My re-orders also arrived quickly.
And I’ve gone down a size , so all good 😊
24 augustus 2024
Antwoord van FatFace - IPSWICH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ipswich staff are all totally amazing
Ipswich staff are all totally amazing. Always happy to help, always smiling 😃
12 augustus 2024
Antwoord van FatFace - IPSWICH
Hello Angela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - IPSWICH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordering and picking up my order from my chosen store was very easy.
Ordering and picking up my
5 augustus 2024
Antwoord van FatFace - IPSWICH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Staff are always lovely in-store
Staff are always lovely in-store. I buy online & collect from the store, as I inevitably need to 'browse'.
I come in knowing I can get my order (as difficult when working to receive deliveries).
I've shopped here for years and some staff are definitely more helpful than others.
I used to always get a 'hi', but it's hit & miss now. I find that a 'hi' is a good welcome and then I find them approachable if I need anything. It just gives the visit a nicer feel.
5 augustus 2024
Antwoord van FatFace - IPSWICH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Emily's customer service skills are…
Emily's customer service skills are amazing, she was straight over me and helped me size a hoodie for myself.
Highly recommend her for all you help!
7 augustus 2024
Review zonder uitnodiging
Antwoord van FatFace - IPSWICH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
Excellent customer service provided by Jess
Very helpful and knowledgeable regarding Fatface clothing and sizes which Jess was able to order online to be delivered.
24 juni 2024
Review zonder uitnodiging
Antwoord van FatFace - IPSWICH
Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
5* Ipswich Service
Excellent service from the Ipswich Fat Face team today. Especially Emily who could not have been more helpful. Well deserved 5 stars.
7 juni 2024
Review zonder uitnodiging
Antwoord van FatFace - IPSWICH
Hello May,
Thank you for sharing your recent experience in our Ipswich store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
Take care, ED
Antwoord van FatFace - IPSWICH
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to read your feedback on our service, and we look forward to welcoming you back soon!
Take care.- GM
Polite helpful staff
2 mei 2024
Antwoord van FatFace - IPSWICH
HI Cheryl
Thank you for your 5* review and taking the time to leave your feedback. Many thanks-AB.
Picked up my online order...Staff…
Picked up my online order...Staff member was lovely 😊
10 april 2024
Antwoord van FatFace - IPSWICH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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