Easy to place order and a location close by to collect, the staff member was very polite when I collected the jumper. Ordered a size 14 my normal size and for me it was perfect, I would be able to wea... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Toon meer
Bedrijf heeft geantwoord
Free collection from named store as my order was below the threshold for free home delivery and the items I ordered were at very good sale prices. Didn’t receive my normal email notification of the sa... Toon meer
Bedrijf heeft geantwoord
Pleasant and attractive store interior. Attentive service from each of the two assistants - which is a 'must' in my estimation, as a potential customer. Quality clothing but esp. sock sizeing! There's... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Verenigd Koninkrijk
- 01543 264059
4,9
Uitstekend
211 reviews
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Smooth order and partial return
I ordered 2 items and they arrived very quickly. One item was too big and I returned it via the shop. It was so simple and my money was soon back in my account. Why can’t every company make returns so easy?
The staff at Lichfield are always friendly and professional. It’s a pleasure to shop there.
The clothes are of a good quality too
9 september 2025
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff
6 september 2025
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great length of shorts
Great length of shorts, good to have a choice. Collected from local fat face shop, delivery on time and easy to collect
23 augustus 2025
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love shopping at Fat Face
I love shopping at Fat Face, love the products, the design and its quality! I look for the sales opportunities as products tend to be pricey. Litchfield had a big sale in August, almost the whole store was on sale, which was amazing!!! I buy from the US and when I’m in England and I find prices in the US extremely expensive and the sales don’t make it the same way as in England. Every opportunity I get when I’m in England, I buy Fat Face products.
12 augustus 2025
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and perfect fit.
Ordered online and delivered free of charge to my local store. Very pleased with the quality and all fitted perfectly.
4 augustus 2025
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great place to shop!
As always a really helpful service from this store. They greet us as friends and even play with our dog. Lots of great choice, helpful service and courteous and friendly. I ended up buying some more sale items whilst returning an online purchase. This has to be our favourite Fatface to visit. Hopefully the team there will stay put!
4 augustus 2025
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online shopping very easy
Online shopping very easy. Delivery to my local Lichfield store available. Friendly and helpful staff.
31 juli 2025
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Poor delivery and communication …
Whilst the product I ordered from fatface (father’s day socks) was perfect, the delivery was not. I ordered the product on thursday believing I would be able to pick them up on friday. They were then scheduled to arrive at the store on saturday which was still in time for father’s day. I was emailed in the morning to pick up the socks in the afternoon but when I arrived I was told there was an issue at the warehouse so they hadn’t arrived. I didn’t receive a text informing me of this delay until after my visit, which was too late as I had already made my trip to store. I was very disappointed that a father’s day present arrived late meaning I could not gift it on the day.
19 juni 2025
Antwoord van FatFace - LICHFIELD
Hello Katherine,
Thank you for taking the time to leave your review, and we're really sorry to hear about the delivery delay. We understand how frustrating it must have been, especially with Father’s Day in mind. We'll be passing this on to our team to help avoid similar issues in the future.
Thank you, LE
Excellent service!
Good communication and quick deliveries with a speedy process for returns, if applicable.
Staff all very helpful.
1 mei 2025
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Mountain Bike T-Shirt …
After many years found a Fatface Tee with a mountain bike theme and it was in the sale. Result!!
Had a conversation with Paul about his mountain bike experience too. Great service as usual from the Lichfield store.
26 april 2025
Review zonder uitnodiging
Antwoord van FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Good service.
Friendly & helpful staff in the Lichfield store.
Always receive good service.
14 april 2025
Antwoord van FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have been buying Fat Face jeans for…
I have been buying Fat Face jeans for the last five years or so and previously found the regular length perfect, not now they have adjusted and come up at least two inches short. This would be ok but my local store only stock R and I now need L… so I ordered the right length from the store and found I had to pay in full…. Now over 1 week later jeans still have not arrived. The web site says next day if ordered before 11am, this is misleading as clearly not true. The store in Lichfield is great but the delivery service by the company is appalling…
26 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - LICHFIELD
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Ordered leather jacket in sale on line …
Ordered leather jacket in sale on line so easy to do ,arrived at lichfield branch recieved text to say had arrived and picked up from store no problems ,really lovely helpful staff who work there highly recommend
30 november 2024
Antwoord van FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
On time delivery good product
5 januari 2025
Antwoord van FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Such a welcoming and friendly team at…
Such a welcoming and friendly team at Lichfield. Today was no different. We visited the shop this morning with our Collie who practically pulls us into the shop. She is also greeted and treated to a biscuit, which is such a nice touch.
The store is always well presented, with happy and kind staff and is laid out in such a way it’s easy to find items… so much so I ended up buying the lovely Reindeer Yoke Christmas jumper, which fits beautifully.
Keep up the good work, look forward to popping in again soon.
18 december 2024
Antwoord van FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My order had gone missing 😢 but…
My order had gone missing 😢 but Lichfield branch sorted it all out very quickly.
The replacement was delivered to my home address free of charge the next day.
Thankyou
14 december 2024
Antwoord van FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Customer Service
Staff are always friendly, helpful & professional. Including staff I have dealt with on-line.
23 november 2024
Antwoord van FatFace - LICHFIELD
Thank you for taking the time to leave your review and for providing your feedback. We look forward to serving you again soon. Take care, LE
Helpful and friendly staff
18 november 2024
Antwoord van FatFace - LICHFIELD
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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