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FatFace - MUMBLES Reviews 128

TrustScore 5 uit 5

4,8

6 Newton Road, SA3 4AT Mumbles, Glamorgan, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It's always a pleasure going into the Mumbles Store, the staff are always friendly and happy to help.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kledingwinkel
  2. Winkel in modeaccessoires
  3. Herenmode
  4. Damesmodewinkel

Geschreven door het bedrijf

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contactgegevens

  • 6 Newton Road, SA3 4AT, Mumbles, Glamorgan, Verenigd Koninkrijk

  • 01792 368319

4,8

Uitstekend

TrustScore 5 uit 5

128 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 4 van de 5 sterren

Love FatFace stuff

Love FatFace stuff, both the shops and the clothes. Good price as well

21 maart 2023
Logo FatFace - MUMBLES

Antwoord van FatFace - MUMBLES

Good afternoon, FatFace customer

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Mumbles store.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Brillant service

9 maart 2023
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Antwoord van FatFace - MUMBLES

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB

Beoordeeld met 5 van de 5 sterren

Great clothing

Great clothing. Fun to wear

16 december 2022
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Antwoord van FatFace - MUMBLES

Hi Kathryn, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 4 van de 5 sterren

The service was good

The service was good. I had ordered on line but was not happy with my things. The person to whom I returned them at my local store was pleasant and helpful.

13 november 2022
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Antwoord van FatFace - MUMBLES

Hello,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
All the best - KS

Beoordeeld met 5 van de 5 sterren

Friendly and efficient

6 november 2022
Logo FatFace - MUMBLES

Antwoord van FatFace - MUMBLES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Beoordeeld met 5 van de 5 sterren

The tee shirt was perfect

The tee shirt was perfect; indigo die which will fade beautifully and a perfect fit!

21 augustus 2022
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Antwoord van FatFace - MUMBLES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Beoordeeld met 5 van de 5 sterren

1st Class shopping experience!

Friday 5th August 2022 I shopped at this store and what a experience I had - amazing!
I was met by Becky with a smile on her face and a lovely bubbly persona, I don't like to be badgered around a store and explained I just wanted to browse.
The store was immaculate and your standards are very high there.
When I was ready to order some goods Becky was again on hand to look through the warehouse and at other stores, the whole transaction couldn't have been better.
As an ex Store Manager myself I know good service when I see it and this was great, from speaking with Becky I understand she is the Assistant Manager in the store.
I'd like to end by wishing a happy career in retail, I hope one day she has the pleasure of having her own store, I will be back again and only hope to deal with Becky again on my next visit.

7 augustus 2022
Review zonder uitnodiging
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Antwoord van FatFace - MUMBLES

Hi Neil, Thank you so much for your positive feedback. It is always great to hear this. We hope to see you in store again very soon. Take care and have a great day! - ES

Beoordeeld met 5 van de 5 sterren

i've been wanting this bag for two…

i've been wanting this bag for two years, really wanted the brown however the black is just as iconic! love this bag, please do another colour!

23 juli 2022
Logo FatFace - MUMBLES

Antwoord van FatFace - MUMBLES

Hello Charlotte,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace bag. I will certainly feedback your request for more colours:)
Have a lovely weekend DW

Beoordeeld met 4 van de 5 sterren

My go to favourite shop

I like browsing in this fat face the assistants there are really helpful but they don’t jump at you as soon as you enter they let you look at clothes but are there if you need help I always seem to buy something because the clothes are of really good quality and nicely arranged only thing is there are too many nice things too choose from

25 juni 2022
Logo FatFace - MUMBLES

Antwoord van FatFace - MUMBLES

Good Afternoon Lesley

Thank you for taking the time to pass on feedback regarding your recent visit to the Mumbles store. Please be assured that this will be passed onto the crew members involved for you.

Have a good weekend!

EP

Beoordeeld met 5 van de 5 sterren

Very pleased

Happy with my new white cropped jeans, they look very good and are not as see through as some cheaper makes.

26 mei 2022
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Antwoord van FatFace - MUMBLES

Good afternoon Sue,
Thank you for leaving us this review about your purchase, it's great reading such positive comments about the quality product you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA

Beoordeeld met 1 van de 5 sterren

My parcel never turned up

My parcel never turned up. Delivery company called Evri sent me a message to say there was a problem then nothing and there’s no way to ring them up to complain. I won’t be using Fatface or Evri (knowingly) ever again. My time is more precious than to spend hours on hold to some call centre even if I can find a number to ring (which I can’t).

8 mei 2022
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Antwoord van FatFace - MUMBLES

Hi John, thank you for taking the time to leave your review. I am so sorry to hear that you are having troubles with your the delivery of your order. I have just chased this up with EVRi for you and also popped you an email which you will receive shortly. Take care, LE

Beoordeeld met 5 van de 5 sterren

Lovely knickers

Lovely knickers. Unable to get the right size or choice from a store near me. Would prefer to shop locally but online purchase was easy and quick.

8 april 2022
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Antwoord van FatFace - MUMBLES

Hi Sue, thank you for leaving your review. I am so pleased to hear that you had a great online shopping experience. Take care, LE

Beoordeeld met 5 van de 5 sterren
Logo FatFace - MUMBLES

Antwoord van FatFace - MUMBLES

Hi Jayne
I am so happy to read what a positive experience you had in Mumbles the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)


Beoordeeld met 5 van de 5 sterren

I live local to my FatFace store

I live local to my FatFace store. There is always so much choice, which is of high quality. The staff there are so helpful and friendly, they make it easy to browse and shop. I bought most of my Christmas presents for my family and friends at my local store, Mumbles in Swansea.
Thank you.
David Morgan-Goldsmith

3 februari 2022
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Antwoord van FatFace - MUMBLES

Hi Steve, Thank you for leaving us your 5 star review.
I am pleased to read that your overall instore shopping experience is always a positive one and that you manage to find lots of Christmas presents. Will pass on the feedback to the store and I'm sure they will look forward to seeing you again soon. LM

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