It's always easy to order from the fat face website. I chose to have my order delivered to my local store and it arrived quickly. The trousers I ordered were lovely but both sizes I ordered were too b... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely first class service from all the team, I often venture into Fatface when out and about but this Peebles branch is particularly special. Being such a picky shopper I don’t very often t... Toon meer
Bedrijf heeft geantwoord
Ordered three sale items on-line and they were available for collection next day at my local store. No delivery charge. Staff very helpful and efficient. All round a great experience. The three sale... Toon meer
Bedrijf heeft geantwoord
Sizes most of the time are on target. Good quality clothes with easy return s❣️ very friendly helpful staff who love doggies 😊
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
1 Eastgate, EH45 8AD, Peebles, Lothian, Verenigd Koninkrijk
- 01721 729161
4,8
Uitstekend
96 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order from and options on how…
Easy to order from and options on how to collect. Quick and easy
29 april 2026
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely first class service from all…
Absolutely first class service from all the team, I often venture into Fatface when out and about but this Peebles branch is particularly special. Being such a picky shopper I don’t very often take advice from the team on what looks good, but on the past few occasions I have, and im glad i did I have a new look, even my daughter thinks i look acceptable which is a big win.
Popped in today and Stephanie was very patient with me and my nan.
Lovely to see such a community spirited team in a clothing giant which is rare these days.
Thanks again for making us feel so special will be in again soon
Camy x
29 april 2026
Review zonder uitnodiging
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely trousers, just too big
It's always easy to order from the fat face website. I chose to have my order delivered to my local store and it arrived quickly. The trousers I ordered were lovely but both sizes I ordered were too big so unfortunately I had to return them. This was easy to do as I just returned them back to the store.
26 april 2026
Antwoord van FatFace - PEEBLES
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Ordered three sale items on-line
Ordered three sale items on-line and they were available for collection next day at my local store. No delivery charge. Staff very helpful and efficient. All round a great experience. The three sale items were all perfect and I kept them.
23 april 2026
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy with the quick delivery to my…
Happy with the quick delivery to my local Fat Face store. Happy with the quality of my dress,and size was true to size.
23 april 2026
Antwoord van FatFace - PEEBLES
Thank you for your lovely feedback! We’re so pleased to hear you were happy with the quick delivery, the quality of your dress, and that the fit was true to size 😊 We hope you enjoy wearing it!
Delivery of online order to FatFace store.
I was lucky as I have a FatFace shop in the town in which I live, so I was able to order two different sizes and make a decision which one was best, in the store. The garments arrived in record time and the experience I had couldn’t have been better.
3 april 2026
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great service
A great service. Easy to order. Delivered quickly. Easy returns if necessary. Staff lovely.
Items good quality.
All good. Very satisfied
26 maart 2026
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered item online and was delivered…
Ordered item online and was delivered to the store within a couple of days.
19 maart 2026
Antwoord van FatFace - PEEBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shop to visit
Recently had to pick up an order from the Peebles store. Just a good experience all round. Easy pick up and staff allowed me to try my purchase to check fit. The two members of staff were great. They were both dog lovers, so our dog enjoyed his visit too. Lovely shop to visit in a great location at Peebles. Excellent customer care.
16 maart 2026
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered trousers online
I ordered trousers online, unfortunately too big. I went to our local store and they weren taken back and a refund started. The staff were polite, efficient and couldn't do enough to help. this was Peebles store
5 maart 2026
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - PEEBLES
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Delivery quick delivered to my local…
Delivery quick delivered to my local Fat Face store. Staff extremely helpful and friendly.
7 januari 2026
Antwoord van FatFace - PEEBLES
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Speedy and efficient ordering and…
Speedy and efficient ordering and delivery staff are always lovely and very helpful
6 januari 2026
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service.
10 december 2025
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - PEEBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Cheerful perseverance
I visited Fatface in Peebles to use my One4all vouchers. These are not straightforward like a gift card to use, however the ladies serving me persevered until these were processed for me. The ladies were cheerful all through the process and I left delighted with my gorgeous jumper.
26 november 2025
Review zonder uitnodiging
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fat Face
Always a pleasure shopping in Peebles Fat Face shopping where staff are friendly helpful.
26 oktober 2025
Antwoord van FatFace - PEEBLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.