It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
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Lees wat reviewers zeggen
I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally cam... Toon meer
Bedrijf heeft geantwoord
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... Toon meer
Bedrijf heeft geantwoord
I had ordered through Fat Face online and chose a store pick up (Rugby). The package arrived much sooner than expected which is quite a novelty amongst shops now! As I was buying further clothing in t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, Verenigd Koninkrijk
- 01788 576602
4,8
Uitstekend
183 reviews
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Antwoord van FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Happy customer
Prompt and friendly service in store when collecting order.
Very happy each of the items ordered
10 mei 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Antwoord van FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Friendly Fat Face Staff
I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally came back into stock and I ordered to store. Tried it on and fitted perfectly. Always very accommodating and friendly.
6 mei 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Simple ordering
Simple ordering, fast delivery and efficient on collection. Perfect fit and very pretty
30 april 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It would help greatly that delivery for…
It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you turn up there are items not there. Its not only inconvenient but is lying as when ordering it gives you a expected date which is just not true. Its not the first time either, several previous orders have been messed up this way too. Surely by now you could have sorted out deliveries.
1 mei 2026
Antwoord van FatFace - RUGBY
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic clothing range at fatface
I never have a problem with fat face and the staff are extremely well trained but also very friendly. Ready to give advice if needed. The clothes are quality for the money but I must admit most of the time I wait for their sales. The clothing washes well and fits well. Something different I think to other stores My favourite shop of all.
22 maart 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well organised company
Ordered a top which was just what I wanted. Easy to order and pick up from the store. A good process.
9 maart 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Lovely shop with new spring clothes in
Lovely shop with new spring clothes in. Some great designs in there.
Friendly helpful staff!
25 februari 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just love Fat Face winter jumpers
Just love Fat Face winter jumpers! Staff at my local store are always so friendly and helpful 😊
30 januari 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to choose
Easy to choose, and click and collect at local shop.
The mystery of what's L & XL remains. All good in the event.
Folk at Rugby were very helpful.
15 januari 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordering was easy with quick delivery…
Ordering was easy with quick delivery to my local store.
15 januari 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On line purchasing…
I had been searching for a shirt on line and one popped up and it was exactly what I wanted. Ordering was simple and I was able to collect from The Rugby shop at Elliot's Field, so no postage.
The staff were most welcoming and I walked out of the very pleased. It is a shop I like to visit and the clothing is good quality.
7 januari 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything went according to plan!!
6 januari 2026
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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