The staff were really friendly and even reminded me to use a blue card for discount if I had one, the autumn range was so good I couldn’t decide what I could afford, cannot wait till next pay day to g... Toon meer
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Locatie
Wijzig locatieUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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Lees wat reviewers zeggen
I ordered some shirts for my husband on line in 4XL tall, I was told that the order would be available on Sunday 9th August. I received an email to say they would be delayed by 1-2 days so on Tuesday... Toon meer
Bedrijf heeft geantwoord
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Toon meer
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Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Verenigd Koninkrijk
- 01756 798862
4,7
Uitstekend
167 reviews
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Many thanks to Gemma at the Skipton…
Many thanks to Gemma at the Skipton branch. We called in the shop on 14 March 2025 looking for a specific over shirt size small. Unfortunately the shirt was a recent sale item and size small wasn't available but Gemma kindly ordered the over shirt from the warehouse for direct delivery to our home address the following day. Absolutely fantastic customer care, thank you Gemma.
14 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - SKIPTON
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Ordered item online
Ordered item online, informed of arrival in store for collection in a timely manner, efficient and friendly service with a smile in store. Altogether highly convenient and item exactly as expected from online image.
14 maart 2025
Antwoord van FatFace - SKIPTON
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Dog Friendly! Helpful & Friendly staff
Thank you Sandy for all your help choosing some shirts today for my Hubby & myself. Was great to see that FatFace is Dog Friendly! Our little 🐾🐾 guy loves coming shopping with us and he was so happy to be given a treat or two. Thank you for making it a great experience!
12 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - SKIPTON
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Really friendly staff
Visited the store yesterday and was helped by Morgan with a few sale related queries, really helpful and friendly! Will be back
11 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - SKIPTON
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Excellent service!
Ordered a tee shirt and the store assistant (Morgan) was so friendly and professional. A new member of staff too, very positive experience. Thank you.
9 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - SKIPTON
Hello Anthony
Thank you for your review.
I am so pleased to hear that you had a great experience in our Skipton store recently, your feedback will be passed on to the team! We look forward to welcoming you back soon.
Take care, CT
I visited the Skipton store today…
I visited the Skipton store today 11/3/25 and the young guy who served me was so polite and helpful - his name is Morgan, a credit to your store, thank you ☺️
11 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - SKIPTON
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting one of our stores recently, this is great to hear. Take care, CT
Friendly and efficient service
Friendly and efficient service, as always. Above and beyond today as I was under time pressure and have a busy few days ahead. Gemma offered a creative solution/ contingency to getting a birthday gift to its destination so I can now cross this job off my list. Thank you!!!
6 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Excellent service
Hello, today I called into the Skipton store to exchange a pair is trousers that had a side zip which I couldn’t manage with my arthritic fingers.
Lily was superb, she went over and above to find me a suitable alternative and couldn’t have been more efficient and helpful, what a lovely obliging young lady.
Thank you
4 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - SKIPTON
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Always polite and friendly staff in the…
Always polite and friendly staff in the Skipton store. Nothing is too much trouble.
25 december 2024
Antwoord van FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The smoothness of looking online for…
The smoothness of looking online for just the right gift and it’s delivery to your shop in my town.
1 december 2024
Antwoord van FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It’s so easy to order online!
It’s so easy to order online and then collect from the store. Staff are friendly and professional.
I then returned one of my four items and was greeted politely and in a blink of an eye the refund was processed!
2 december 2024
Antwoord van FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant Skipton fat face staff.
Brilliant staff at Skipton branch of fat face, every single member is so helpful as sometimes I can be a bit unsure what to wear and they always take the time to help me choose what suits me if I need any help which is a great help
30 november 2024
Review zonder uitnodiging
Antwoord van FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fabulous Skipton Staff!
I popped into Fat Face in Skipton for a last minute browse just before closing time yesterday - wed 6th Nov.
I was greeted by 2 lovely friendly staff who asked of they could help. I casually said i had come into the shop to look at clothes as it's my sons 21st birthday at the weekend. I held up a couple of blouses and the chatty friendly ladies asked all about the party, They asked if i considered a dress as they had one that a lady had bought that day and it was stunning on her. They held it up and even though it was closing time they encouraged me to try it.
It fitted! They were so supportive and complimentary (and I hate shopping, especially when I NEED something). I bought it and they also gave me a teacher discount.
I'm delighted! Thank you fat face skipton ladies. I will bring photos in of the party as promised xx
6 november 2024
Review zonder uitnodiging
Antwoord van FatFace - SKIPTON
Hi Amanda,
Thank you for your wonderful feedback after your visit to our lovely Skipton store.
It sounds like you had a really positive experience, which is what we like to hear.
I am sure the team would love to see photos of the party, and we hope you and your Son had a brilliant time celebrating his 21st.
Thank you for sharing your comments.
Take care, LE
Lovely staff and beautiful store
Always happy to take a look in this store, whichever staff I see when I visit are so helpful, have lots of knowledge and very friendly. The shop is well laid out and tidy making shopping super easy and I love the new autumn stock particularly all the green!
13 september 2024
Review zonder uitnodiging
Antwoord van FatFace - SKIPTON
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent timely service
22 augustus 2024
Antwoord van FatFace - SKIPTON
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwoord van FatFace - SKIPTON
Hello Bridget
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - SKIPTON
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering process and able to have…
Easy ordering process and able to have it delivered to my local store. The store were very pleasant, friendly and professional, as always! Clothes are a great fit and good quality.
11 augustus 2024
Antwoord van FatFace - SKIPTON
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Ordered a top in 2 sizes
Ordered a top in 2 sizes
Came in to store v quickly
Good fit & quality
Refund on other top processed
Quickly in store
Picked up another top in the sale in store
7 augustus 2024
Antwoord van FatFace - SKIPTON
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your items and look forward to welcoming you back soon.
Take care, LC.
Waste of time
Didn't feel was interested in a sale, showed at fat face before and nhs email on this occasion blue stream not working.
Had an offer on line for cheaper so she just said ok go do that then.
Very disappointed as would have got the fleece as well, but that was not on offer on line.
15 juli 2024
Antwoord van FatFace - SKIPTON
Hello,
Thank you for taking the time to leave your review.
I am sorry to hear you have not had a positive instore shopping experience.
We will be sure to pass your feedback on for review.
We apologise for any disappointment caused.
Take care. -SM
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