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FatFace - SOUTHSEA Reviews 12

TrustScore 4.5 uit 5

4,4

43/45 Marmion Road, PO5 2AT Southsea, Hampshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I returned a hoodie that I had ordered and exchanged it for 2 t-shirts of the same value the transaction couldn’t of been any easier and I received excellent customer service in the shop

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Store is always so inviting, went in to return a £15 T-shirt and spent a further £159. Great quality, good selection, brilliant staff!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We use FatFace as our local clothes shop, And we are really pleased we can now buy our grandchildren clothes for birthdays & Christmas online . ThankYou.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kledingwinkel
  2. Winkel in modeaccessoires
  3. Herenmode
  4. Damesmodewinkel

Geschreven door het bedrijf

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contactgegevens

  • 43/45 Marmion Road, PO5 2AT, Southsea, Hampshire, Verenigd Koninkrijk

  • 02392 875436

4,4

Uitstekend

TrustScore 4.5 uit 5

12 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP

Beoordeeld met 5 van de 5 sterren

They are helpful

They are helpful, pleasant and professioal

4 oktober 2022
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Good afternoon, EC

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.

We look forward to you shopping with us again soon at our Southsea store.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Exchange of Clothing

I returned a hoodie that I had ordered and exchanged it for 2 t-shirts of the same value the transaction couldn’t of been any easier and I received excellent customer service in the shop

25 augustus 2022
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Hello Loran,

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received in our Southsea Store. We hope you enjoy your new purchase and we hope to see you again soon.

Best Wishes DW

Beoordeeld met 5 van de 5 sterren

Love the Southsea location

Love the Southsea location. Super friendly and helpful staff.

22 augustus 2022
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Beoordeeld met 5 van de 5 sterren

Store is always so inviting

Store is always so inviting, went in to return a £15 T-shirt and spent a further £159. Great quality, good selection, brilliant staff!

20 augustus 2022
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Beoordeeld met 5 van de 5 sterren

Great shop

Very helpful and polite staff as they are in all your branches.

19 augustus 2022
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Beoordeeld met 5 van de 5 sterren

We use FatFace as our local clothes…

We use FatFace as our local clothes shop,
And we are really pleased we can now buy our grandchildren clothes for birthdays & Christmas online . ThankYou.

30 juni 2022
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Good afternoon, Amelia

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Staff at Southsea branch

Staff at Southsea branch are so helpful and friendly.

3 april 2022
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Good Morning

Thank you for your 5* review and for sharing your recent experience in our Southsea store with us.

Please be assured that this will be passed onto the crew members involved for you.

-EP

Beoordeeld met 5 van de 5 sterren

Really great company

Really great company . Quick delivery and good quality clothing.

9 maart 2022
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Hi Sue, Thank you for your 5* review. Have a great day! Many thanks-AB.

Beoordeeld met 1 van de 5 sterren

Had to send it back

Had to send it back, very large with no shape, such a shame as so soft

7 maart 2022
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Good morning Martine,

Thank you for taking the time to leave your review.

I am sorry to learn that the item you purchased was not suitable on this occasion. I will pass your feedback regarding this to our garment tech team to look into further. Should you need any further assistance, please do not hesitate to get in touch with our friendly customer service team via email, live chat or phone. We are available 7 days a week.

Take care, CT

Beoordeeld met 5 van de 5 sterren

Delivery was well before the estimated…

Delivery was well before the estimated date, within the time frame I was allocated and I love my new jumper, so all good.

30 november 2021
Logo FatFace - SOUTHSEA

Antwoord van FatFace - SOUTHSEA

Hi Maureen,

Thank you for leaving us your 5 star review.

I am so pleased to hear that your order arrived quickly and that you are happy with your items. We hope you continue to enjoy your shopping experience with us.

Have a great day!

Thanks again, JH

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