There is always a lot of choice and the styles that I like to wear. The quality of all the clothing and accessories is excellent and this makes buying items very good value for what you pay.
Bedrijf heeft geantwoord
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Regularly shop at Fatface in Southwold and the clothes are excellent in quality and style! What always makes our visits special are the lovely girls who work in there, Han and Olivera. They are alwa... Toon meer
Bedrijf heeft geantwoord
A bright and airy shop, with all things nicely presented. I opted to purchase a pair of trousers and a t-shirt. Unfortunately, the t-shirt off the hanger appeared to have a minor 'tarnish', but the sa... Toon meer
Bedrijf heeft geantwoord
I ordered some goods to be delivered to store. I nominated the Fatface store in Southwold to collect the parcel. The assistant was abrupt and quite rude. My husband also noticed this. This is not the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
31 High Street, IP18 6AD, Southwold, Suffolk, Verenigd Koninkrijk
- 01502 724574
4,7
Uitstekend
56 reviews
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Value for money
There is always a lot of choice and the styles that I like to wear. The quality of all the clothing and accessories is excellent and this makes buying items very good value for what you pay.
7 mei 2026
Antwoord van FatFace - SOUTHWOLD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Ordered and available to collect in…
Ordered and available to collect in store the following day. Great service
25 april 2026
Antwoord van FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good choice
Good choice , great deals and staff always helpful . I was also allowed to leave the item in store whilst I went into southwold . Perfect
14 april 2026
Antwoord van FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely puffer coat
Lovely puffer coat. I’m very pleased. Great service provided by Fatface. Kind friendly staff. Very helpful. Cannot fault.
4 januari 2026
Antwoord van FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online. Clear instructions on delivery and collection. Staff were very friendly.
23 december 2025
Antwoord van FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fab little store
Fab little store, always helpful staff, free parking close by. Convienient for shopping or parcel collection
11 december 2025
Antwoord van FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I purchased a top which l was allowed …
I purchased a top which l was allowed to put on in changing room
30 april 2025
Antwoord van FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great jeans....great service!
I can rely on Fatface to have trousers/ jeans of good quality and that fit me comfortably. On this occasion I was looking for and found wide legged jeans that were not too long...perfect! Olivera gave me time and space to try them on, then checked on how happy I was with everything. She then suggested I might look at the same design but in a faded denim and showed me a pair. Perfect! I wasn't going to buy another pair of jeans but when you find a perfect fit it feels right, and seems sensible to buy them
in a different colour! Olivera was smily, helpful but not intrusive and I never felt pressured, but she helped me walk out a very happy customer!
13 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - SOUTHWOLD 2
Hello!
Thank you for taking the time to leave your 5* review.
I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, CT
Thank you for being so efficient
Thank you for being so efficient. The web site was easy to use and I could easily find the products I was looking for in my size. Your notifications for click and collect were most helpful. Staff in store were helpful and friendly.
17 november 2024
Antwoord van FatFace - SOUTHWOLD 2
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely shops
Lovely shops, friendly staff and a fantastic range of quality clothes in all sizes.
18 juni 2024
Antwoord van FatFace - SOUTHWOLD 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to read your positive comments regarding our stores, quality and sizing. We hope you love your order!
Take care. -GM
Great as usual friendly and helpful…
Great as usual friendly and helpful staff
5 juni 2024
Review zonder uitnodiging
Antwoord van FatFace - SOUTHWOLD 2
Hello Olive,
Thank you for sharing your positive experience in our Southwold store with us.
Please be assured that this will be passed onto the store for you.
Have a great day!
Take care, ED
Antwoord van FatFace - SOUTHWOLD 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Southwold store to be so friendly and efficient. I will be sure to pass your comments on to the team.
All the best, MM
I popped into Fatface Southwold Suffolk…
I popped into Fatface Southwold Suffolk this afternoon and was so impressed by the service I received from Hannah, Emma and Lexi. They were professional, polite and efficient.
9 mei 2024
Review zonder uitnodiging
Antwoord van FatFace - SOUTHWOLD 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Southwold store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Great range, Extremely helpful staff
Great range of summer ware, extremely helpful staff especially Olivera, nothing was too much trouble, she had time to help my whole family, a pleasant visit to a fantastic shop, keep up the good work and service, we’ll be back to see you soon.
8 april 2024
Antwoord van FatFace - SOUTHWOLD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely Staff
Staff are always very helpful and friendly. It’s a pleasure to shop in there.
3 april 2024
Review zonder uitnodiging
Antwoord van FatFace - SOUTHWOLD 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Absolutely brilliant service in…
Absolutely brilliant service in exchanging a faulty item. Hannah and her team at Fatface in Southwold was extremely friendly and helpful.
23 maart 2024
Review zonder uitnodiging
Antwoord van FatFace - SOUTHWOLD 2
Good afternoon, Reggie.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Southwold store.
Take care, JB
Regularly shop at Fatface in Southwold…
Regularly shop at Fatface in Southwold and the clothes are excellent in quality and style! What always makes our visits special are the lovely girls who work in there, Han and Olivera. They are always so friendly and welcoming and our dogs pull us along the high street, heading straight to the till for their treato’s before we even look at anything 😂. Brilliant shop and we love to see the girls for a chat and a giggle xx
4 maart 2024
Review zonder uitnodiging
Antwoord van FatFace - SOUTHWOLD 2
Hi Cindy,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Reassuringly expensive
Reassuringly expensive is how I describe Fatface. You may pay a little extra but the quality of the goods outweighs that. I have never been disappointed with any product purchased either in store or on-line
7 februari 2024
Antwoord van FatFace - SOUTHWOLD 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent customer service
A bright and airy shop, with all things nicely presented. I opted to purchase a pair of trousers and a t-shirt. Unfortunately, the t-shirt off the hanger appeared to have a minor 'tarnish', but the sales rep (Hannah) was most helpful and obliging in arranging a replacement for delivery to my home address....and it arrived only two days later. Thank you :-)
15 februari 2024
Review zonder uitnodiging
Antwoord van FatFace - SOUTHWOLD 2
Good Morning Michael,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Southwold Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Great customer support
We had a fantastic experience with Hanny today at fat face in southwold she was very helpful and helped myself with other purchases, an asset to fat face in southwold
10 februari 2024
Review zonder uitnodiging
Antwoord van FatFace - SOUTHWOLD 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have had such a lovely experience with our crew instore. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
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